No complaints here at this great eye doctor office. One day…read moreI was having issues with something with my left eye. I was able to call and ask if they have an availability for an appointment and they checked and they said they can get me in the same day... never mind, It was a day where lots of snow was falling and probably appointments were canceled.. But after two, regular eye doctor appointments with two different optometrist (Dr. Mila Petkovic) I found each of them to be kind and super patient, and really capable of providing great service, and telling me more about how my vision might change as I get older: bifocals. Figured to make a review as I noticed no current ones shown. And I got my eclipse glasses too!

The exam went good. I was told by the DR that she would order some contacts. They would reach out…read moreto me in a week. Two weeks later, I called the office and spoke to a lady who said that wasn't included in my insurance. I called back a few days later and got a different person who told me that I will have to pay an additional $140 out of pocket or some insurance and some out of pocket to get the prescription. I wish they had taken time to explain that if I want both contacts and glasses I would need to pay the additional fee for the second prescription. If she was going to order them then why not charge me then. Save your time and money. RUN RUN RUN

The care and attention from all staff members are outstanding very knowledgeable and friendly,…read moreI've seeing Dr. J. Harthan since 2019, I suffer from Sjögren's Syndrome and required transplant of the cornea on both eyes and prevented me from seeing, she recommended the use of scleral lenses took her time to explain my problem and condition of my vision and the way the scleral lens would benefit my vision, I was depending on my family members to guide me places but after Dr. Harthan provided the scleral lens I can move on my own and go places without the help of any oner by my side. I am very thankful for her care and her knowledge and would encourage anyone needing an Optometrist the Glenview Vision Center is your place. I definitely recommend this place. You will SEE the difference

Another top notch exam and great service by Doc, interns and Marylin who are all friendly,…read moreassertive and know their stuff. Had a huge misunderstanding and took it up with BCBS and will be cancelling that shitty insurance as they're contracting as well as with a few other insurance companies that look good on the surface. Not naming names. Doc is the best, he had a sidekick intern as well as office staff there just after COVID. Everyone was super friendly and the new office staff girl was super laid back - the intern explained everything then Doc came in and did his thing. Think of a sporting event - he's there and on the spot. He comes in, does his thing - explains it all and lets the intern go from there. Due to the discrepancy with BCBS I footed the bill myself. He'd also take your old favorite lenses and replace them but remember if the frames are too old (just send pics in and go from there) then you're outta luck. He said about two (2) weeks as they're super busy, sending orders out to labs then other places to get the tints, etc.. Got a call today, end of the day before the holiday. Came in, popped the frames on and everything was perfect. Not sure why people are complaining on here. Doc is one of the top 5 if not top 3 eye docs on the North Shore; and he educates and teaches as well as covers sporting events and all sorts of interesting avenues. Talk about experience, there ya go. In the end I called BCBS today and laid into them. When I'd call to complain initially, they took the insurance complaint against the Doc when it was against BCBS. Called them today and told them to clean up their act, stop the lies and bullshit and drop this so-called claim and listen to the call as everything was documented wrong. BCBS IS horrible.

I had my annual contact lens exam here and Dr. Lomazov was very pleasant and helpful. I changed to…read morea new type of contact lens so she gave me 5 days' worth of samples to try so I could get a good idea of whether I liked them or not. Due to my poor planning I didn't have any contacts left. When I called to place my order I realized I wasn't going to be able to get to their store before it closed. Eddie went above and beyond and offered to stay late, etc. Needless to say I had my contacts that night thanks to Eddie's willingness to help me out in a pinch.

The customer service is at 0. Attempts to sell more than what is actually needed is at 5.read more

I have a background in Opthamology, and made an appointment for a new contact lens RX (monovision)…read more& the Dr and her staff were wonderful. She knew exactly what I wanted (& what I didn't), and also made some suggestions. The Dr took time and was extremely caring & wonderful (& I know what that takes). Would highly recommend & will be coming back.

The doctor is very professional. The staff is friendly. Nice location. Easy parking. Had exam and…read morebought new glasses. Total about $800. Insurance paid about half. Returned the glasses since the prescription didn't seem quite right.. only took about a week extra for them to correct the prescription and get glasses back. Still getting used to them. Had to buy some temple sleeves to relieve the pressure off the ears. There doesn't seem to be a good solution to solve this due to my prescription causes the lens to be heavy the middle.. kind of frustrating. Adjustments don't seem to help a lot just a little so I do need the ear padding sleeves.

Had an appointment exam with Dr Andrew. Been a while since my last exam. What a wonderful…read moreexperience. Complete exam with a full explanation at each step. Very personable, very easy to talk to. I really enjoyed the visit. Highly recommend this practice. Thank you Doctor Andrew.

It was a first class experience from start to finish. Because I work in the Loop, I have been…read moreseeing various eye doctors in downtown Chicago for years. Because, I was able to work from home one Friday, I stopped in Uptown Family Vision for an eye exam. I immediately noticed a significant upgrade in the equipment used to examine my eyes. Since Dr. Andrew Paik and his wife took over the practice, they upgraded all the equipment and it is now state of the art. As a result, I had the most thorough eye exam in my life. My new glasses in contact lenses have improved my vision. I have such confidence in the process and experience that I'm going to move my family to this practice in 2025.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

Amazing service, I had two eye exams booked for the same day, with my daughter's first cheerleading…read moregame on the day of the eye exams. I called to rebook one of my appointments telling the receptionist the situation. The receptionist put me on hold and said, Dr. Sam said he can see you both and will make sure your daughter is back for her game. Knowing that my daughter is going to need new glasses, because hers were broken, and a new prescription. I could not thank Dr. Sam and his amazing staff enough. With the help of Dr. Sam and his staff, my daughter picked out her new glasses and Dr. Sam said she will have them before Christmas. We made it to the game with time to spare. Thank you, Dr. Sam and your Amazing staff

I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!