Dr Faye and Shwin were wonderful! Fantastic personal…read morecustomer service customizing everything to you! They both created a comforting atmosphere. Dr Faye took her time to explain to us the health of our eyes and gave us wonderful recommendations. She educated us mainly about the condition of our eyes and why they are this way and how we can improve our vision. She was very knowledgeable about the conditions we had. She doesn't push us to buy unless we're ready. They both provide top notch customer service and feel like we're family. Both owners do it all from the beginning to the end process to give us the most personalized best quality service! All of their eye glass selection come from small business, not big corporate brands that charge more for less quality. These eye glass selection are designer and exceptional quality at great prices! I selected a titanium eye glasses handmade in Japan from a small business. It is better quality than my old name brand Oakley glasses for a better price. I had a way better personal customer experience here than at Lens Crafters which I spent more money at. Lens Crafters I was just a number and did not get the personal attention. I highly recommend if you're looking for an optometrist! I am recommending all my family and friends for the best personal customer experience here! This is the place that both owners care about their clients and will spend the extra time to have you satisfied when you leave. They remember your name and will get to know you personally. This is why the eye exam is an hour long to get to know you personally to cater the correct diagnosis and solution for your eyes! They will guarantee your satisfaction for your glasses and contacts or they will replace them until you are satisfied! Plenty of parking with lot and street parking. Stop by the taco restaurant next door if you're hungry.

Wow! I feel like I'm getting a concierge level of care from Dr. Faye and Shwin. Had my first visit…read morewith them and it was the most thorough exam I've ever received. They're so friendly, personable and Winnie the dog just adds to the experience. They've got a unique, curated selection of eye wear and I was able to find new frames. I appreciate their attention to detail and the teaching provided. I learned a lot and also that my prescription was off before. They provide ample time with you and I didn't feel rushed, unlike at other offices. I've frequented several other optometry offices in the North Shore and this is the best by far! The office is also beautifully designed, feels warm and inviting. They're passionate about caring for patients and also do a lot of volunteer work. I want to find reasons to go back and chat with Dr. Faye and Shwin again.

Very thorough, modern practice that utilizes state of the art technology, very professional.read more

I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

Consistently great service and a pleasure to work with Shawn Doyle (Doyle Opticians in Winnetka). I…read moream a long time customer and remain thrilled with the service and going above and beyond always.

Living in Arizona now, won't go anywhere else. Broke my 10 year old glasses, Mailed them to Scott,…read moreand Scott replaced the frame at much less than I expected! And turned them around fast. 1 week from when I mailed, had them back and wearing them. He is great!!

Getting my BVD lenses from Dr. Meyers has been life-changing. Before finding him, I went to three…read moredifferent places and never got answers for the anxiety and discomfort I was dealing with. Dr. Meyers not only figured out that I had BVD, but he also took the time to really listen and guide me through an incredible process to get my prescription just right. His expertise and care made all the difference. Since getting my lenses, my anxiety has gone way down, my vision feels comfortable, and I finally feel like myself again. I'm beyond grateful and highly recommend him to anyone struggling with similar issues.

You must go to Eversee! The store is beautiful and they have the best supply of glasses. I bought a…read morepair of glasses and a pair of sunglasses that are so trendy and unique that I'm certain no one else has. Dan, the optometrist, gives great exams. The staff is so friendly. I could not have had a better experience. Go here, you will not regret it! You'll never look better in glasses than from Eversee.

Tried to talked to employee but kept saying their closed even the store hours says open on Sundays…read moreuntil 6pm

This LensCrafters store is a TEN: Northbrook, Illinois on Willow Road (Willow Festival shopping…read morecenter). My husband was very pleased with his eye exam with Dr. Crist (pronounced "Christ.") Adrienne went above and beyond helping us find the right frame design. We were very picky, and he was committed to helping us find the right one. His associate was very attentive in fitting the frame. The manager also participated in the fitting and she worked with her team with so much respect and professionalism. I was at another LensCrafters a few years ago and had to walk out, so each store is unique. This one is a Ten!!!!!

I hate going to any type of doctor's office and to be honest, going to get my eyes checked is no…read moreexception. While I hate going to the doctor's, I admit, this facility has top notch doctors. I have now seen both Dr. Neukirch and Dr. DalPorto and I can say they are both fantastic. Dr. DalPorto is my regular optometrist but I had to see Dr. Neukirch when she was completely booked and Dr. Neukirch literally had one appointment available the next day. It was pure luck because they were both completely booked for the next 2 months. When seeing Dr. Neukirch, I could tell he was very knowledgable. He knew exactly who I was, understood my file, etc., in literal minutes of just glancing the notes from my past visits. I could tell he was totally brilliant. Dr. DalPorto is amazing too. She helped me narrow down my issues with my diplopia and she is incredibly nice. I always feel so comfortable when she is helping me and I don't ever feel frustrated like I have with other optometrists. You can seriously just feel how kind and wonderful of a person she is. I truly recommend this office to anyone looking for a great optometrist. I also want to add that there was like a tech or a helper that came and talked to be before I was seen by the doctor, and she was FANTASTIC. It was so weird, because I know she was taking notes to help the doctor in preparing and understanding my needs, but she made me feel prepared too. I don't know how to explain it. And while I think Carillon Vision Care is great, I do have some notes. I get emails calling me by another patients name telling me my prescription is 5 years out of date and that I need to schedule an appointment. I get these emails about once a week and sometimes have gotten them multiple times a day. I have complained to the office about it 3x and told them unsubscribing doesn't help but they have not fixed the issue. It's also a concern because sharing another patients information is not really safe. Luckily, I just know this other patients name and when the last time she visited was, so nothing super personal was shared. Also, some of the front desk ladies could be nicer. They not totally mean but they're just not nice either. If you're looking for a good doctor, I cannot recommend this place enough. Maybe just don't share your email address. If they fix the email problem, this place is totally 5 stars. _____ They fixed the email problem. 5 Stars!

Dr Brennan is very professional but the receptionist was coughing non stop with no mask on very…read moredisturbing

In the current environment of internet shopping, Amazon, discount clinics in malls for the masses,…read moreand on and on, searching for the "best deal" at what cost ... visiting the Professional Team of Sean, Kristy, and Dr. Michael Harms at Optique Eyewear & Care in Winnetka would be the best use of your time ! They deliver the unfamiliar, unparalleled customer service, attention to detail, and cutting edge fashion, technology, and expertise to their clients that will exceed your expectations. Surprise yourself and visit Optique for your eyewear needs and concerns and you will be on the enthusiastic bandwagon like I am.

I was visiting from out of town and lost a contact lens -- Optique was so quick to help me out. The…read morestaff was so kind and I couldn't have asked for a better visit. Thank you, Optique!

We were told a few years ago when my daughter was in 5th grade that she needed glasses to see the…read moreboard at school. She wasn't very happy about it, but we picked out a cute pair and I think she's worn them about 3 times in the past 2 years. A few days into 7th grade I received an email from her math teacher that he was pretty sure by the way she was squinting in class that she can't see. I confirmed that she can't and had another chat with her about wearing her glasses, but she was very reluctant. I recalled our eye dr saying that around 12/13 is the perfect time to get contact lenses and so I thought we should give it a try. We went to the eye dr who confirmed her vision had gotten much worse and it was time for glasses (or contacts) all the time. She then met with their contact specialist who spent an hour with her trying to teach her out to put them in. She left frustrated about wearings contacts. We were about to go back to the eye dr for another lesson when a friend told me about the contact whisperer, Dr. Daisy Mendez, at Perspective Eyes. I was willing to try anything so made an appointment for later that week. My daughter spent an hour with Dr. Daisy, who was sooo patient with her. Dr. Daisy started by teaching her out to remove them first and then they tackled how to put them in. She also numbed the eyes at the appointment, which helped her learn as well. She almost got it in that first hour, but not quite, so we went back a few days later and she conquered it in 30 minutes. It's been about a week and we are still perfecting putting them in, but everyday it gets easier. This morning she got them in within 7 minutes (our record so far!). I have to hold her long eyelashes away from her eye, which I hope I'm not still doing for her when she goes to college...but so happy that she can finally see. And she won't admit it, but I think she's thrilled to finally be able to see at school, on the tennis court and elsewhere. I tried contacts myself when I was her age and failed miserably. With the exception of driving I walk around pretty blind myself, but am tempted to give them another try now with Dr. Daisy. We will continue to go here for her eyecare and so thrilled my friend told me about this gem of a business and Dr!

Highly recommend Perspective Eyes to anyone looking for an attentive, and efficient optometrist…read more Dr. Mendez is thorough and polite. She explains the process throughout and engages you in the conversation allowing the patient to make informative decisions. Additionally the office is clean, organized and has a variety of frames to fit everyone. The rest of the staff is courteous and willing to make accommodations as needed. Highly recommend!

After reading the post from Rachel L., I had to add a review because my experience could not have…read morebeen more different. The first thing they did was take me to have my retina scanned for possible disease. A great addition to the normal eye visits of years ago. Dr. Dembo appears to be interested in the health of the eye, and not just fitting contacts and glasses. The exam part took about 20 minutes, as he looked for even minor changes in my astigmatism and vision. We discussed options for types of contacts would be best for me. He also showed my where my contacts were getting dirty and answered questions why my eyes were getting irritated as of late. I was interested in possibly new frames, since the ones I had were getting loose. Rather than try to sell me new frames, he simply tightened the ones I had and he said I did not need new glasses. I did end up working with the woman there who does frames, just out of curiosity what a new pair would look like, since my frames are about 10 years old. I spotted a couple frame on the display I liked. Turns out they are on the expensive side. Rather than simply try to sell me on those, she went in the back to find me a similar pair that was much less expensive and was exactly what I was looking for.

If it were an option to give Dr. Dembo and his practice a zero I would. First off, I never write…read morereviews, but I feel that I need to warn anyone considering seeing him about his unprofessional demeanor and his aggressiveness pushing product at you. Not to mention, his inability to provide quality care. I have had annual eye exams for the past 20 years, and never have I had a more miserable experience. I had my eye exam with Dr. Dembo in October of 2016. I was looking for a doctor close to home, as my old optometrist had left the practice I had been going to for years. My husband also came with me at this time to have an annual exam as well. At first, everything seemed as it should be. The office space is nice and the doctors assistant that helped with our Optomap testing was very kind. My husband went in with the doctor first, while I waited outside. Then it was my turn, and up to this point everything had been normal but, that was soon to change. As Dr. Dembo started the exam, he made small talk, asking about why I was in, and where I worked. As soon as he found out that I worked in sales he started talking to me about optical sales in his office. He didn't understand why it was so hard for someone to pick out a pair of frames, that it was so easy. I had worn my glasses to the appointment, knowing that you're usually asked to remove your contacts right away. In an attempt to make me feel like I should get a new pair of glasses, he proceeded to tell me that my glasses looked "BITCHY". I was stunned. Never in my life have a had a doctor say such a thing. Next thing that went wrong was when he went to put eye drops in my eyes. Immediately, my eyes started to burn and tear. Not once did he say what the drops were for or, what their side effects might be. In all of my years of eye exams the doctor will tell you what they are about to do, what it's for and the side effects you might feel. As if all of this wasn't enough, he decided it was now time for him to start pushing product on me. We started talking about contacts. He suggested a brand, left the room to grab a pair, came back and then put them in my eyes on his own, without asking if it was ok or if I'd prefer to do it myself. Again, not a comfortable experience. But that isn't the end of it... he takes the first pair out of my eyes, and tells me that today is my "lucky day", he's going to treat me. Again, not normal and I was feeling a tad bit violated at this point. He then proceeds to put a new pair of contacts in my eyes, not telling my what they are, or the difference from the first pair. He then instructs me to go across the room and take a look at my eyes in a mirror. Low and behold he had put colored contacts in my eyes and immediately tried to sell me on them. At this point, I'm dying to leave the room and GTF out of the office. Dr. Dembo then asks me if I'm looking for a new pair of frames, as he's walking me out of the exam room, to which I let him know that I'm happy with what I have. In the waiting room, I meet my husband who has been talking to a new woman, who I assume is in charge of frames. Dr. Dembo then starts handing me several pairs of glasses at a time, trying to show me what will look good on me. The lady helping my husband then jumps in and starts handing me frames as well. I clearly wasn't interested, but yet they kept on pushing frames on me. Telling me that certain glasses looked so good on me when they clearly didn't. Finally, my husband and I break free of the frame frenzy and the doctor starts talking to his next victim. We go up to the front desk, pay ($500) for the exams and ask for our scripts. We get to the car and compare our experiences. I look over my prescriptions for both contacts and glasses, because yet again, Dr. Dembo didn't talk to me in the appointment about what he thought was going on with my eyes. I immediately notice something is wrong with my prescription, so I head back in to get some clarification on what has just happened. I am greeted by the lady helping us with frames and ask her a few questions about what is going on. She tells me, that according to the prescription, I have astigmatism. A detail that the doctor DID NOT mention once in the appointment, and a condition I have never been diagnosed with in the past (recently confirmed by another doctor that I don't have now). I start to explain to her that I don't understand where that is coming from and that I wasn't informed about it in the appointment. She then starts raising her voice at me, trying to explain away the astigmatism when I knew wholeheartedly that it was wrong, and that the doctor had f-ed up. We had just dropped over $500 for both appointments and this is how we were treated when we had questions. In addition to everything else, the sample contacts that my husband was given had expired 2 years ago...

Dr.Ron Henderson is awesome! He is a rare Master of optometry with years of experience and the…read morewillingness to search for just the right fit for his patient's prescription. I was referred by my internist, Dr. Michael Caughron. The referral was a response to my question,"Do you know a good Optometrist?" Dr. Henderson and his staff have exceeded my expectations for a professional, caring and safe facility. His thoughtful implementation of Covid protections should allow anyone to feel as safe as possible during this time of Covid 19. Every person is interviewed before entering the office. Everyone has their temperature taken. It is mandatory to wear a face mask. Every chair is wiped clean before a person sits in it. Patients leave the building via a separate exit. His staff is wonderful. I was trying in my new contacts and somehow the lens dropped on the table and bounced onto the floor. The first Assistent tried to find the lens and recruited two more office staff to find the lens. The lens was clear which makes the hard contact lens almost impossible to find. I had given up , but they were successful!!! I have a difficult prescription and a previous experience of the optometrist giving up on me. Dr. Henderson is patient and exacting and has answered all my many questions. I can now sit enjoying my cappuccino and see clearly three blocks away.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.