Called to help a Client and locksmith came shortly after I filed the request. Responsive and professional

Of course we would lock ourselves out of our house during a quarantine. Thank goodness for Yelp! I called Affordable Locksmiths and they were able to send a locksmith to my house in a twenty-minute time frame. In less than ten minutes they were able to get us back into the house. Our technician was quick, friendly and efficient. He wore gloves and a mask which made me feel a lot better about the whole situation. I am knocking off a star because it would have been very helpful to get some type of semblance of a quote before sending the locksmith over. Instead we were put on the spot and unable to price compare -- I think that even a photo exchange of the locks involved before sending something over would give us a better idea of what to expect...but it looks like this is the way most locksmiths do business right now. For future price references, in the future to unlock a deadbolt and standard lock it cost us $185. read more

Super friendly and efficient. They responded quickly to the request for a quote to rekey a front door lock for a new rental, within just a couple minutes. The quote for the rekeying was "starts at $29", which wasn't out of line with the other quotes we got. The locksmith was was able to come by just a couple hours later and took care of the rekeying in about 20 minutes or so, and he was quite friendly as well. The only things keeping me from giving a fourth star were: 1) that the locksmith was only able to give us two keys to new locks, so we then had to go to Home Depot to get a couple more copies made (not a huge deal, but a minor inconvenience), and 2) the final cost was ~$175 which was a lot higher than the original quote of "starts at $29". I know that the low initial amount/service fee and much larger actual charge is a thing all locksmiths do, and the ~$175 was about what I was expecting based on my research, but I still find it off-putting when a quote is off by a factor of about six. In a pinch I'd go to Affordable Locksmith again, but for a re-keying I'd find the time to do it myself. read more

Technician came to my house pretty quickly, but he would not give any quote or estimate from the initial call. I understand that the cost could be different depending on the situation, but it's always a red flag if they refuse to give you a rough estimate. He came and told me right away the cost is $$475!!!!! to drill the deadbolt. He got me there since it's late and weekend. I just paid and it took him less than 5 minutes to unlock. It is probably their business tactics to fool and lure desperate potential customers with "affordable" in their business name. Most customers are just one time customers, so they just don't care about how they are reviewed after service. Anyways, he was professional and got the job done. Please seek out other locksmiths unless this is the only place you are left with or you are okay with their price. read more

Forgot my keys inside my home. Looked on yelp for recommendations and found this company. I unlocked the coupon and was able to receive a discount. Pretty good service. The way it works is, you call, put in the request, I imagine with the dispatch person. Someone calls you back to discuss pricing and confirm services. This is the grey area because depending upon labor and the type of lock, all of that determines the price. That part is so up in the air and that's the only reason I gave 3 stars rather than 4. And then the driver called to let me know he was 15 mins away. He arrived with his tools and was able to quickly open the door in less than 10 minutes. From me placing the call to finish, everything was resolved in about 1 hour. They accept debit/credit, or cash. Customer service was very neutral. I am appreciative they were able to get things resolved in a quick and timely manner considering it was getting late. read more

Positives: -Showed up relatively quickly (~30-40 min from initial call) -Worked very fast (in the house in 2 min drilling a top lock and picking the bottom) Negatives: -Would not give me a ballpark estimate on the phone -Charged me $275 just to drill and pick a lock (not even a replacement). read more

The locksmith was very nice. I had an old lock that he could of broken into but he spend many time searching on the web for answers and was finally able to open it without any damage to the lockbox. He could have easily said he had to break it and I would have had to buy a new one. Thanks for the extra step. read more

I needed a lock removed from around my porch furniture so the painters could paint the porch. The lock was too thick for the bolt cutters I brought. Within a few minutes, he sawed the lock off with his power tool. Thank you for your prompt service. read more

TERRIBLE experience with this place today. Tech said was on his way and would be at my location in 35 minutes. We hung up. An hour goes by and I call the same number, but it was the "dispatcher." He said he would have the tech call me. Another 20 mins. go by and it's the tech. He literally asks me if I still need him to come?!?? Are you f-ing kidding me?? I literally looked at my phone. I said YES, I've been waiting in a parking lot for an hour and a half! He proceeds to tell me he's on his way and that it would be another 35 mins! At that point I said don't even bother. What a f-ing joke. Not sure how they got 4 stars. read more

Affordable Locksmiths - Additional conversation w/ owner trying to locate the tech! - Keys & Locksmiths Near Me - Fairfax, Virginia

My mother-in-law locked herself out of her condo. The roads were still messy from 4 inches of snow topped with sleet. We called our usual locksmith, but the locksmith wasn't working due to the weather. A neighbor recommended Affordable Locksmiths, so we gave them a call. Twenty minutes later, Alex was at her door. Great service. Fair price. And they braved the icy roads to come to the rescue. A+ We would use them again! read more

Company was willing to come right away. Alex called before hand. He was extremely knowledgeable about mortise locks / antique locks, very professional and kind. I will request for him to return to replace the plates ordered. read more

This company responded quickly to my request for a quote and confirmed the specifics of the job. They were able to come to my home to install a new locking door knob on the same and they did a great job. I recommend them! read more

If you need a locksmith, affordable locksmith will take care of you. They are efficient, good communicators, dependable, professional, flexible, courteous, gets the job done, and makes sure you are satisfied before they leave. Their pricings are totally reasonable too. We needed to change commercial locks and make several key copies. Not knowing any locksmith I posted on yelp for quotes and Ron was responsive and easy to work with. Alex came to save the day and did an awesome job. Recommending the right approach that worked for us. Thanks guys! read more

Affordable Locksmiths - New lock in much better than the old rusty one. - Keys & Locksmiths Near Me - Fairfax, Virginia

I would give them negative stars if I could. I have waited over an hour for them to come unlock my car when I was given a 15-20 minute time frame. I called back after 40 minutes and still they have no shown up a hour later. Ridiculous! I would not recommend them to anyone read more

The quality of the work was decent, but don't let the name fool you, they are not "affordable". I lost my keys and I asked for an estimate over the phone, but they said they would not be able to say anything at all until they showed up. That should have been a red flag, but I agreed to meet anyway. When they showed up they said that it would cost $475 to drill out a deadbolt and replace it. Obviously, they had me at that point since it was late and dark and I agreed and paid. The next day, I called several other locksmiths who gave me prices of between $135 and $175 over the phone. The technician was very polite and professional. The company needs to rethink it's name and at least give rough estimates or worst case estimates over the phone - especially for common issues. read more

Our condo's lock broke for some reason. The lock wouldn't retract all the way on a Friday night around 10pm. As my bf tried to find a quick fix for the problem, I frantically looked on yelp for a locksmith. I requested quotes from a couple different businesses and Ran, the owner of Affordable Locksmiths, was the first person to reply (within 5 minutes! Thank you). Ran offered to have someone out there right away but we opted for the morning instead because by then we were just tired from a long week. He answered all of my questions: 1. Are you bonded/insured? -yes 2. Can you come asap? -yes 3. What is the show up fee? -$15 (note this is just to have someone there, most places charge $30-65) 4. How much would it cost? - depends on the service, won't know until a locksmith gets there Ran and I communicated via yelp on the best time for the locksmith to come today. At 9:15am he called to let me know that a locksmith will be on his way. The locksmith called me when he was leaving. He called back at 950 to tell me he will be a few minutes late because of traffic which was completely fine because he communicated that with me upfront (really appreciated that). Anyways the locksmith showed up when he said he would and he changed our lock and provided us with two new keys all for $145 (which includes the $15 show up fee). The price was stated upfront and he was very pleasant to work with. Thank you Affordable Locksmiths for the fast, efficient, and affordable service! read more

current car for a car sale. I put the offer out on yelp, and this was who I got. Pros: 1- responded quickly 2- had to break safe- and did that within about 15 minutes after asking that they would have to break the lock to get in Cons: 1- PRICE! I had asked for a range- and they wouldn't give me one on the phone- but they also didn't give the base show-up fee- not feeling great about that. Initially upon arriving on site I was told something above $350, and then 'dropped' to $250. I think the technician realized I needed the papers in the safe. I was expecting the low $100s. After completing the transaction, he offered me 50% off next service.... um, right so it could be the typical price?!? Not impressed. While they were responsive, they had to break the safe- which they did do quickly, but I will be trying another locksmith in the future which does not feel like I am getting ripped off. read more

The technician finished programming the fob and cutting the key. He stayed until we both verified that the key and fob functioned properly. I paid on the spot with credit card. The fellow who first called me with the original quote got back to me today. He regretted not documenting our initial quote and conversation and offered me a rebate as an apology, which I accepted. I appreciate the follow-up. All in all, it went alright. read more

I submitted an online estimate through another locksmith , and Yelp gives you the option to send it other vendors, which I did. The garage door knob had fallen off and we couldn't get into our garage from the house and vice versa. I had purchased a new door knob and deadbolt for the locksmith to install. Affordable Locksmiths called me quickly and Ashley gave me a quote of $15 trip fee and $35 labor for the first hour and that it would go up from there depending on how long it would take, e.g.,if the locksmith had to buy supplies, more complicated mechanism, etc. I specifically asked Ashley if it was $35/hour and she said yes, that was the hourly price, but that it could go up depending on how long it took to fix/install. I reviewed the other quotes that I received and Affordable Locksmiths came in as one of the lowest, had good recent reviews and had a Yelp deal, which I purchased for$15 for a $30 voucher. They could also come out the same day so I scheduled them to do the repair. The locksmith called me and told me that he would arrive between 1:30pm - 2:30pm, which he did. This is an updated review of which I deleted the negative comments because the vendor contacted me immediately to rectify the problems that occurred, which is a HUGE positive in my book. We discussed my concerns and as a result, they offered me a partial refund. The job was completed quickly and the new door knob and deadbolt works great. Thanks Affordable Locksmiths! read more

Amazing service! The technician explained the entire process! Prices were affordable and would definitely use them again. (Cheaper than dealerships). read more

Loved how quick their response time was. Very professional, to the point, and did not overcharge me compared to other companies I was quoted by. Will definitely be recommending to family and friends. Thanks again!!! read more

Full marks for great service. Elian was very friendly and prompt in his service. He came and helped me in this cold weather. You can trust these guys to give you a great service at an affordable price. read more

Fast, friendly, and reasonably priced. I had a stuck lock on a sliding door and Alex opened it in about 10 min.

I am amending my earlier negative review as the company has worked hard to make it right. Jessica, the office manager, as her lead tech Alex, cleared up the earlier issues that had been caused by a previous tech and dispatchers who weren't communicative. While they have not yet performed the work, they deserve a positive shout out for the effort they are putting forth to right some earlier issues. I would recommend you ask for Jessica directly to schedule a locksmith if you have any non emergency type of commercial or residential work. read more

Used this company twice. The 1st was completed by the owner. I was not present since I had not yet moved into the home yet but the knob of my front door was not tightened upon my arrival. The 2nd service call was much better (Jerry) and all locks were changed within 10 minutes. read more

In changing handbags for a Christmas party I inadvertently left my house keys in my regular handbag to return home of course to a locked house at 11:30 in the evening in 30 degree weather!!! :-0 After reaching out to multiple locksmiths Affordable locksmith was the only one that responded in a timely fashion with a quote, with a reasonable response time of getting to me within 25 minutes AND had the best rate. The technician was pleasant and friendly and was able to get us in the house within 15 minutes. I highly recommend them! read more

I want to send a special thanks to the technician, Alex, for his commitment. After losing my only set of car keys, Affordable Locksmiths was the only company who was responsive to my needs. I do suggest getting the direct number of your technician so you do not have to go through Customer Service every time. Regardless, the technician I had work relentlessly on my car despite several hiccups and headaches. I am now able to drive my baby again :) read more

They claim is affordable but is not. They send me a rude , unprofessional person, who over charge me , left my carpet stained and didn't finish his work. When I called to ask to finish the work , instead of apologizing , he just kept giving me unreasonable excuses and at the end he just yell at me . They don't even have a supervisor, because the guy who told me at first that he was just the dispatcher, later told me that he was the supervisor, and he didn't resolved the problem, I am still waiting. I would recommend calling two more places before settling. read more

These guys were great to work with. They have me the best price and were able to come out the same day. Also they were quick to respond when to me. Awesome job. read more

Very reasonable price, very fast service. It was after 11pm and I needed to get into my ikea file cabinet that I lost the keys for. Although tricky, he was able to get me access that night. Thanks, I would use them again. read more

This place is great! We needed a new lock because our keys were lost in process of moving. We had a tech at our door within the 45 minutes, and a new lock within the hour! If you need to call, be sure to ask for David. He was polite, fast, and efficient. read more

Alex did great work! Fast service/reasonable prices...

We lost our only key and have an issue with the ignition cylinder. Another company spent 2 hours and provided a key that could barely work and referred us to Affordable Locksmith. Alex was professional and friendly. He did an excellent job and provided two keys that work great. read more

They are absolutely amazing! I had no key and the dealership was trying to jip me out of several hundred dollars for a new and fancy one they said was my only option. Alex helped me out even came out later than he would have liked to because it was an emergency for me. I appreciate the business more than anyone could imagine. If you need a locksmith pick them! They will work with you anf talk you through things. You can tell they know what they're doing and know people! read more

Scammers. Charged us $1000 for no actual work done. Reported to BBB and Fairfax Commerce.

I would give them zero stars, but YELP would not let me do that. My daughter in law got locked out of her car yesterday morning. It was 90 degrees outside and she had her 7mo old baby with her. She called this company because their add promised that they would show up quickly and charge $15. They showed up over an hour later, took two minutes to unlock her older model car, and charged $213!!!! The locksmith originally asked for $215, but she didn't have that much cash on her, so they in turn took every penny that she had. She complained to the locksmith at that time, and he told her to call the office. When she called the office, she was told there was nothing that she could do, because the invoice had already been paid. Then they blocked her number. These people are not quality locksmiths, they are not quality business people. They will rip you off and literally take every penny you have. Do not use them. These are simply people that prey on others who are in a bind. read more

I was on a time crunch and desperately needed a locksmith - stat. I called a few other local businesses and they either weren't available to help me or wanted an arm and a leg for my job. After I called Affordable Locksmiths, they sent someone by in a little less than an hour. Perfect! The cost was reasonable and the technician they sent was prompt and polite. They didn't try and sneak in any extra charges or anything. Very honest. If I ever need a locksmith again in the future, I'll be calling Ron and his team. read more

Ron was so quick and efficient with getting my car open as quick as possible. He was right around the corner and was willing to work with me on the price and provided some of the most quality service I've ever received. Super awesome!! read more

Affordable Locksmiths - Ron was so helpful and quick with getting to my cae - Keys & Locksmiths Near Me - Fairfax, Virginia

I called yesterday requesting a quote for a key to be made for my motorcycle. I gave them my info and was told I would receive a phone call back. They never called me back and I ended up calling them the next day only for them to tell me they couldn't come on base. They could've at least given the professional courtesy to call me back and tell me they couldn't do the job. read more

Super happy with the pricing and the response time. I had to reschedule and they were very flexible and easy to work with. Just make sure the person that's doing the install gives you the same price you got over the phone. My husband had to remind him LOL read more