I was very happy with my chosen eye doctor. The entre staff was smart and friendly! Dr. K was…read morethorough,smart,interesting and I could tell all-around nice guy ! Great sélection of glasses !!

They did a great job on the new lenses in my Lindberg glasses & I'm very happy with the results…read more The associate who helped fit my glasses was lovely and I look forward to my eye exam in July.

All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

Kindness, compassion & knowledge. You get it from the second you walk in the door. I've been going…read morefor 23 yrs & I dread the day, Dr. A says he's retiring.

Wonderful office! Dr. Angelo is fantastic and I love my glasses and contacts! Very friendly and top…read morenotch eye exam.

I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

I've always received excellent care from Dr. Terry Chin, but my recent experience with the front…read moredesk was very disappointing. When I called about my prescription expiring on 11/26, I scheduled the next available appointment for 12/30, which meant I would be without contacts for 13 days and needed a few sample lenses to bridge the gap since I couldn't purchase more with an expired prescription. When I requested samples, the receptionist was dismissive and offered no help. When I asked if she could check with Dr. Chin, she replied--in a tone that made me feel as if I should have known better--that he was with patients all day. I explained that I understood, but hoped she could ask him at some point when he wasn't actively with a patient. Despite this, she never followed up. I emailed the office today, following up on my call from Monday, explaining the terrible experience I had with the woman I spoke with and again asking that my message be passed along to Dr. Chin, as he deserves to know why a long-time patient is leaving. And once again--no response. At the very least, a response to my email should have been a basic professional courtesy, but I didn't receive any acknowledgment whatsoever. Do better, front office at Andover Eye. After reading other reviews of AEA, there seems to be a consistent theme of dissatisfaction with the front desk staff. It's surprising that nothing has been done to address it, and it makes me wonder whether the doctors are even receiving this feedback. I hope this message ultimately reaches Dr. Chin. He has always been excellent, but the lack of support and communication from the front desk ultimately led me to seek care with a new provider. On a positive note, I want to give a shout-out to the optical office staff--they have consistently been terrific.

I waited an hour today for an appointment and had to cancel it because I have other…read moreresponsibilities. They schedule too tight and I have never had an appointment here on time. I suggest people call ahead so they don't waste their day or if they have to reschedule, they can do it before they go and sit.

Dr.Eagle is an amazing ophthalmologist, the staff in all location that I went (Salem NH, Lawrence…read moreMA and North Andover MA) are also great, she performed a surgery on my 9 years old son and the whole process was professional, caring and efficient, thanks to her, my son condition is fix. Isabelle Langlois, Derry, Nh

Dr. Eagle has been seeing my daughter for almost six years. She is friendly, a little goofy (to…read moreloosen up the kids), and extremely knowledgeable. She never makes you feel bad for asking questions and instills the importance of eye care to my little one. My daughter's eyes have done so well under the care of Dr. Eagle. I have recommended friends and family to see her.

I have been going to Dr. Fred Arrigg Jr. for 15 years after suffering from bilateral meniere's…read moredisease for that period of time. I have been to countless doctors in boston and elsewhere and can not recommend Dr. Arrigg enough. They have state of the art balance and hearing service and are accesible unlike some of the doctors in Boston that take 6 months for an appointment. If your unfortunate to have to go through an inner ear problem than go see Dr Arrigg, he had helped me live a relatively normal life.

I took my elderly mother to her eye appointment today; while I was waiting for her, someone brought…read morea dog into the office. It had no markings saying it was any kind of service dog, so I assume it was someone's pet. The dog ran around loose for a while, and then it CRAPPED all over the floor! It stunk to high heaven, and I thought I was going to barf. The room was full of elderly people at the time. I would like to know why this was allowed to happen, and would like to know why I shouldn't report it to the board of health.

I came in for a second opinion, and I admit I wasn't aware that insurance only covers one per year,…read morewhich is definitely my fault. despite that however, they allowed me to proceed through the appointment, numb and dilate my eyes just for the doctor to let me know we can't proceed with the appointment, without even giving a chance for me to ask how much the appointment would be. once again definitely partly my fault, but are there no systems in place to prevent any unnecessary procedures? that's why I rated it one star. the technicians were great, it's just that I slipped past the system so far to the point where I got my eyes dilated, just to then essentially get kicked out.

Great service and glasses were done earlier than expected. The team at Visionworks has been there…read morefor a very long time, they always great you with a welcoming smile.

VisionWorks in Exeter,NH…read more TERRIBLE customer service! I had to call store to find out that my glasses were ready! I had such a hard time to SEE through the lens that I went back to store and asked if my glasses were of the prescription I ordered. OF course I was told that they were!! I was told to "keep wearing them and get used to them because they were a new/different prescription". NEVER got any better!! I have upcoming appointment to visit my optometrist. I will purchase new glasses at a reputable place recommended by my doctor. NEVER use VISION WORKS!! ".