Dr. Salves is fantastic. She does a thorough exam and gets you in and out! Our whole family has…read moreused her office and never had a problem. Highly recommend her for any exams or new glasses. She has a wide selection of frames.

Dr. Salvas is fantastic. I called to make an appointment and the first thing she did was make sure…read moremy insurance covers the exam. When I walked in she immediately got up and brought me into the examination room and started the exam. She is very experienced and very thorough. There were so many smiles throughout my visit that I am actually looking forward to getting my eyes checked next year.

I am a new patient of Dr. Andrea V. and I must say she is such a nice, understanding and great…read morelistener of an eye doctor to begin with. She took time to thoroughly ask and answer questions which I appreciated. I agree with the other reviews that she is genuinely interested in her patients and their eye health. She made sure that I get the correct prescriptions unlike my former eye doctor. The staff are very helpful from the front desk to Lourdes who helped me choose my frames and helped explain the benefits behind my prescriptions. The office is well maintained and has welcoming atmosphere. I would recommend this eye office to anyone who's looking for an above and beyond care for your eyes.

Dr. Vosbikian has been my optometrist since I moved to Massachusetts 6 years ago. I've been wearing…read moreglasses and using contacts for over 18 years and I've never had an optometrist listen to me more. My eyes are on the more sensitive side and I've always struggled going to the optometrist because of it. She was able to pinpoint reasons why my eyes were extra sensitive and put me on a better plan with contacts that worked better for me. She is genuinely interested in her patients and you can tell that she loves what I do. I know mine and my families eyes are in good hands always.

I have been to Mass Eye many time. My doctor is Doctor James Kim. He is brilliant . He has…read moreperformed two cataract surgeries on both my eyes. I highly recommend Dr. Kim and his entire staff. Thank you, Margaret Burns. 3 Cayuga Rd. North Tewksbury, MA

Right on time, and a fairly brief check-up…read more I had laser surgery here about 18 months ago and have had no issues whatsoever.

I can't say enough good things about this entire store…read more First there is a screening (Covid), temperature (touch less), questions, all done very politely. I I was shown where to sit (to wait for my appointment), and proceed to fill out my paperwork. When I told her I filled it out on line, she thanked me for doing that (recommended). I then met Janna Mendenhall, OD. I was given a through exam, with extra attention to a problem I was having. She was professional, with a great personality. She even took the time to look up an eye surgeon for me to follow up with. Wrote down three names. I picked out a pair of glasses, with no pressure, or up selling (I would be having surgery my glasses would only be for a couple of months, as my RX would change). Gave me great feedback on my choices. I could not be happier.

i bought a pair of gucci glasses, they got loose and i brought them in ti be tightened, the guy…read morebroke the ear piece in half and they would not replace them, they broke them, with that being said i bought many expensive glasses there, i will never go back

I had a great and eye and contact exam with Dr Harney. I was a first time client and I was so…read moreimpressed with the experience. It's been a few years since I've had a in depth exam and this blew it out of the water. He was understanding and held great conversation. I'll be coming back!

Terrible business practice. They confirm an appointment thru text and then cancel the day before…read moreyou're supposed to show up thru a voice mail message that I never received. Their reason for my blind cancellation was my insurance wasn't accepted there. Never asked me about paying out of pocket. There are much better choices available that care about helping patients and not treating you like an insurance dollar sign.

You won't ever speak to a person while making an appointment and nobody will answer your questions…read more The out of pocket cost for a routine eye exam is $250 for about 15 mins of the doctor's time. There must be six people working the desk yet nobody answers the phone. This place cares only about the money so go somewhere cheaper where you can speak to a person with your questions.

This place is loaded with hackjobs. I have never in my life said to an eye doctor "hey, my…read moreastigmatism is so bad that I can no longer drive at night, can we address that?" Only to be told "no". Refused to even address it, I walked out with the same exact prescription I walked in with. The only reason this place is still in business is because they're one of the only eye doctors in the area that take Masshealth. You would do better to pay out of pocket somewhere else that isn't loaded with half doctors that don't give a damn.

Dr. Fabello is very thorough, super professional and will take time to answer any questions. He…read moredefinitely cares about making sure you can see things clearly!

With my crappy insurance I only have a few choices for eye doctors. Fortunately Dr. Fabello is one…read moreof them. Since I work in Lowell I just wanted to find some place I could easily bop over to during the week. I called on Monday and got an appointment on Friday. The receptionist wasn't overly friendly, but I've found that to be true at all eye doctors I've called lately. Dr. Fabello greeted me at the front desk. He looked up my insurance before the exam to see what the options were for my contacts (this is when he informed me that my insurance wasn't very good) and then proceeded with the exam. Since I had my old prescription the exam was fairly quick. He checked that there weren't anything improvements to make to the prescription and that my eyes were healthy. He explained my insurance situation to me and worked with me figure out the best balance of optimizing the use of my benefits along with getting the best contacts for me. When I checked out the receptionist was back at the front desk and she was helpful but had the attitude that I was inconveniencing her to be doing her job. Overall a great experience, just be prepared for the receptionist's 'tude.