I bought glasses from them in August and in less than 2 months they broke I contacted them in October and never heard back from them so I walked in on November since I work 7 to 7 and they r closed. When I spoke to the glasses manager she said she will contact me but that most likely there is nothing they can do. It's now April and she never contacted me. I had to do everything myself and found out that there is a 24 month warranty and cut them put of the process. I will never go back to them. I work in the medical field and dont appreciate being treated like a source of income than a human being. I am a cash pay patient and have the choice of going somewhere else I'm sorry for those who dont read more

Highly recommendable medical facility. Diligent staff and very professional and helpful doctor, Dr. Capino. I recently visited Dr. Capino's office on Bridge Street when I started having problems with my eyes. He was great and he actually kept talking to me until he was sure I got all the information regarding my eye care, medicine and follow-up check up. During follow-up visits Dr. Capino was consistently patient with me coz I must admit I always forget how to care for my eyes. The staff was just as pleasant as the doctor. They answered my questions and did not made me feel like I was bothering them. I appreciate them making me feel comfortable and well taken care of. read more

My entire family has been going to this clinic for more than 10 years plus. We are loyal clients because we are well taken care of by the staff and our ophthalmologist is a pleasant, efficient and is an excellent surgeon. The optical department have made our eyeglasses and the frame selection is quite good. It is a busy place most of the time we come for appointments. The doctor has quite a good following and its quite reassuring. The diagnostic equipment is state of the art and makes the eye exam a breeze except on those times when you have to have your eyes dilated. Sorry to say, negative Yelp reviews are misleading. Not my experience at all. read more

This clinic is very unprofessional.They humiliate other races.They read louder your birth date and social number involving other Paties.everybody in there is rude' look down on patients and criticisms.I ordered eye grasses through Masshealth and when I went to correct them the measurements were not correct.Eventually they informed me that they cannot return them back simply because I did not buy from them.They tried the fix my glasses for ten times and convincing that I should take them. When i resisted to take them' they forced me to leave their office. This office should be closed. Doesn't meet the standards. read more

My family (with four children), and my mother have been continuously seeing Dr. Capino, even though we have moved to Quincy. The staff are always amazing. We love the kindness of the staff at Merrimack Eye Clinic. My mom was always happy that she can talk to the staff in her Cambodian language. Just another perk for my family, i suppose. The drive to Lowell to see the best and caring eye doctor is so worth it. The doctor took care of my mom's eye surgery. He is an excellent eye surgeon. so grateful for my mom vision. read more

I recently had my eye check up with Dr. Capino and he was such a professional and very knowledgeable doctor. He was able to quickly diagnose my eye problem and educated me on the different approach available to help with my vision. His staff were so diligent, friendly and helpful. I like the pleasant atmosphere that other medical facilities don't have. Happy to have found Merrimack Eye Clinic. I really appreciate the care they showed me. Dr. Capino's clinic is highly recommendable. read more

Me and my husband have been going to Merrimack Eye Clinic for a year now. We love Dr. Capino and staff. We're surprised about the bad reviews here because never had we experienced any bad treatment with Merrimack Clinic. Our year long stay at this medical facility has been awesome. Dr. Capino takes care of our eyes like they're his own. We can feel his passion and dedication with his job. And that resonates with his staff. We definitely recommend Merrimack Eye Clinic! read more

I had the a good experience once again. The staff went over and beyond to help me. They helped me find the perfect frames for prescription sunglasses and regular glasses. I picked out a pair and before letting me order them the women helping me brought out 6 more pairs and I found the perfect pair (which was not my original). I am so grateful for my exam and then the process of ordering my glasses. I would highly recommend coming here! Thank you so much! read more

I got a great eye exam today after being diagnosed with diabetes. It included an exam that used eye drops to dilate my pupils. The staff told me to bring my sunglasses, am glad they did, i had some light sensitivity after the exam but not too bad. Dr. Capino informed me on the importance of a yearly eye exam to check for diabetes in the eye. I got a good lesson on how diabetes can affect the body and the eye especially. read more

The most efficient doctors office i have been to. Very professional and prompt. The optical staff is cheerful and got my eyeglasses finished as promised. My exam with Doctor Capino was thorough and we had even had time to share some tips on photography and great restaurants. I always enjoy the mingling with the other patients in the wait area. A great cross section of interesting characters , in a good way. read more

I was in need of an ophthalmologist to fix my eye problem and fortunately my friend recommended Merrimack Clinic. The first time that I had my check up, I was greeted with friendly and accommodating staff. I only have the the highest praise for Dr. Capino! He explained my eye condition well and provided with the best treatment. I will surely recommend this medical facility to my family and friends. read more

Was a prior customer who just wanted to return for new lenses after a few years. I called them twice. Left detailed messages. Nothing back from them. How unprofessional that you don't even return phone calls! Well you lost my business and now you've got a one-star rating for your poor performance with me! Try harder next time with other people but you're not getting my business anymore. read more

I am very happy with the care Dr. Capino gives me and my family. He makes sure he takes all the time needed to give us a good check up. Their equipment are, I feel, state of art and he is really good with the old and the young. He has two RC cars in one of the rooms and my kid likes them a lot. He speaks spanish, un poco he says but its really more than that. We are greatful. read more

Delighted to have found Merrimack Eye Clinic. I've been having problems with my eyes, my cataract is getting worse and I'm really appreciate Dr. Capino helping me. Now I don't have to wear glasses anymore! I'm not getting any younger and will go back here in case I have vision problems again. The staff were so awesome too. I will recommend this clinic to my relatives. read more

What a wonderful experience I had at this clinic! Dr. Capino is very professional and was very informative. He thoroughly explained my eye condition and what he would do about it. His staff were very friendly and helpful. All the services they provided me were fantastic. The atmosphere inside the clinic was so pleasant too. Thank you Dr. Capino and staff! read more

I'm new in this area and a colleague recommended this medical eye facility. The doctor is nice and the staffs are good. They were professional, respectful and diligent. I'm hesitant at first because of the bad reviews but I was glad I listened to my colleague and gave it a try. And I'm so glad I had my eye treatment here! Highly recommendable clinic! read more

I recently had my check up with Dr. Capino and he really helped with my eye disorder. I'm so glad to have found this clinic with helpful, respectful and diligent staffs. I hate waiting for long hours in hospitals or clinics and I'm surprised that I was assisted in just 5 minutes! I will recommend Merrimack Eye Clinic with my family and friends! read more

I experienced state of the art ophthalmic exams. The staff was pleasant and efficient. I had a complete eye exam without too much waiting time. Glad that they respect my time so I could do my other errands. Dr. Capino is very engaging and knowledgeable. My mother had cataract surgery by him and she doesn't even need to use eyeglasses now. read more

I know that Dr. Capino is a good eye surgeon when I see the post operative patients on Fridays when I have an appointment. They come out with a big smile when they leave the exam rooms. Im not worried when its my time to have cataract surgery maybe in a year or so. Meanwhile, the optical takes good care of my eyeglass needs. read more