Everyone was great! I was having a problem focusing with my right eye through my new glasses…read more Leanne took the time to review my prescription and check it against my previous. One . She made some adjustments to glasses and it did the trick. I wouldn't go anywhere else.

No problem getting a appointment for a well needed eye exam. Dr Ariadne Rowe was nothing but…read moreoverall awesome during the entire exam and answered all my concerns and questions. Just went in this morning to pick up my two pair's of Glasses , regular eyewear and sun glasses. Taylor was extremely helpful in the process and choices of getting not just perfect but the right frames and lenses for my face and eyes. I am very very happy with my eye sight and the way the glasses look and felt on my face. Thanks !!

LensCrafters at Burlington Mall was a quiet experience, did not receive any type of greeting the…read moreentire time browsing for eyewear. I believe we were approached by an associate maybe twenty minutes into our browsing, in which we had asked if a pair of glasses came in more sizes and the pair did not. The associate then disappeared & left us after this brief interaction and did not help us find other pairs. I mean, its fine sometimes I prefer shopping without being bothered by associates but customer service does seem to not be that great. Macy's LensCrafters at this mall has much better service, and that location has only one employee working lol. Location is clean and looked pretty new. Had a solid selection. They have a smart shopper mirror kiosk where you can find more glasses options and search through their inventory.

Nice clean location. I liked the service from the Macy's lens crafter mini store better. They did…read morehave a good selection of all types of brands from designer to budget friendly. LensCrafters is in-network for most eye insurances as well which is why I stopped in. We did get an associate to help check if certain frames i was interested in had a larger size or not, but hadn't been greeted or offered help until then. Normally that's alright, i enjoy shopping alone without being pushed or asked repeatedly anyways haha. The store is well lit, AC blasting and clean. They have a screen on the wall that you could browse inventory and check for color options on their website or store inventory. That was neat.

I had a great and eye and contact exam with Dr Harney. I was a first time client and I was so…read moreimpressed with the experience. It's been a few years since I've had a in depth exam and this blew it out of the water. He was understanding and held great conversation. I'll be coming back!

Terrible business practice. They confirm an appointment thru text and then cancel the day before…read moreyou're supposed to show up thru a voice mail message that I never received. Their reason for my blind cancellation was my insurance wasn't accepted there. Never asked me about paying out of pocket. There are much better choices available that care about helping patients and not treating you like an insurance dollar sign.

Everything about this business is exemplary. From the courteous and efficient front desk staff to…read morethe optometrist and optician. This is a great place to go to for your eye care. They have a good selection of frames and state of the art exam equipment.

From the owner: At Village Eye Associates, we provide the highest quality optometry services to all our patients…read more We are dedicated to helping you improve and maintain your health in a comfortable environment. When you visit our office, your health is our top priority. With our up-to-date equipment and technology, you should know that you are receiving top-tier care in the most thorough exam you have ever experienced!

I had a terrible experience with them. I called to make an appointment on 2/14/19 and was thrilled…read moreI was able to get 2/18/19. I even repeated it several times to confirm. I showed up to find their office closed. The next day I called to see what happened and was abruptly told I was wrong and I made the mistake by a very rude employee named Lisa. I asked to reschedule for an evening appoint and put on hold. About 5 mins later Lisa came back on saying their next appointment was 10:45am on April 24th. When I told her I requested an evening appointment she said they don't do appointments after 4 and was abrupt. Now I need to find a new eye doctor hopefully with better customer service

I had an urgent appointment scheduled and was told the day before late in the day I needed a…read morereferral. I rescheduled the appointment and obtained the referral. The day of my rescheduled appointment I showed up on time and was told my appointment was cancelled as the doctor was not in (the appointment was on a Friday...what a coincidence). They claim they sent a text message, but did not. My appointment which was urgent was then scheduled out to August 10, 2023. I asked for the office manager to call me to discuss, but no one called. Today I called to confirm my appointment and I was on hold for over 12 minutes before someone picked up. I was told I would need a new referral as my doctor has changed (not that the original doctor is not longer employed their, but his is scheduling appointment in February of next year). Not sure at this point how to change doctor and get a new practice as I have lens implants done by Mass Eye Associates. I continue to encounter terrible customer service from this company. I would not give any stars for this review, but to post I had to pick one.

long time customer....never again.....tried to cancel my order same day and was told it was too…read morelate to cancel!! went to warby parker which had better frames for half the price with a 14 day return policy and an absolutely superb optician. seriously do not step foot in pearl vision. spread the word!!! i put my story in our 250 club member newsletter,

I'm giving 3 stars only because I have had a great experience in the past, so I don't want to take…read morethe credit away from dr. Alex or anyone else I've dealt with in the past because they were fantastic! I called in today to see if you guys took my new insurance and to see if I was due for an exam. The woman I spoke to on the phone was so unpleasant and rude. She had such a rude, arrogant tone like I was bothering her. I am not usually one to post things like this but I was left feeling flabbergasted about that interaction. I understand dealing with people all day is exhausting but this was so unacceptable.

From calling to book my appointment to leaving the office, Clear View provided excellent service…read moreduring my first ever eye exam. Dr. Zurich and her staff are extremely knowledgeable and friendly. They explained all the little details and reasonings for all of my testing during my visit. Highly recommend!

If you need the doctor for something serious, forget it, you will never get an appointment…read more Staff is RUDE! and unkind! My mother had an eye infection, she contacted Clear view, and the doctor was not able to see her to evaluate it. I then contacted other offices on the area were we live, and of course, no one would see her because she is not a patient of their practice. We contacted Clear view again, we had to beg for an appointment, then finally got an appointment with the doctor, she diagnosed my mother with an eye infection, she had pus coming out of her eyes, she prescribed an eye drop that CVS didn't carry it. I contacted the office to see if she could prescribe something else that was available locally, the office staff wouldn't speak with me, they were rude, they told me that they had sent another script, and told me to call the CVS myself, that they would have to find a pharmacy that carry the medication. I contacted CVS (Friday), they received the new script, and they told me they would only receive it on Monday as they had to order it from their supply house. By the time all of this happened, Clear view was closed, as they close at 3 PM. We were left with no help from the doctor's office, and my mother with a terrible eye infection, her eyes were almost shut closed, they were red, and uncomfortable. Long story short, after all of this horrible time trying to get the eye drops, my mother had to wait yet another day to obtain the eye drops as we had no assistance from the doctor's office, they pretty much told us, call the pharmacy, and they will figure it out, "we sent the script". Meanwhile, my mother has this terrible infection with PUS coming out of her eyes, and no one to help out. Thanks Clear View for this terrible experience! And for risking my mother's vision. I would never recommend this place, not even for my worse enemy.

For 4.5 years my granddaughter did not have control over her eyes. Her eyes would "bounce" side to…read moreside constantly. She has been to 2 different eye doctors and her PCP no one was able to help her gain control of her eyes. One visit with Dr. McGee and @ 4 weeks with her correct prescription her eyes are "normal". She says she can see good, she loves her new glasses and she is able to focus! Happy granddaughter equals happy grammie. Thank you so much to Dr. McGee and his staff. Gonsalves/Bevilacqua

Best Eye exam ever! Very good doctor, he really knows what he is doing…read more Other places I've been to just want to sell glasses, but not this place. They do what is medically sound for you. Very good comprehensive eye exam.