Dr. Vosbikian has been my optometrist since I moved to Massachusetts 6 years ago. I've been wearing…read moreglasses and using contacts for over 18 years and I've never had an optometrist listen to me more. My eyes are on the more sensitive side and I've always struggled going to the optometrist because of it. She was able to pinpoint reasons why my eyes were extra sensitive and put me on a better plan with contacts that worked better for me. She is genuinely interested in her patients and you can tell that she loves what I do. I know mine and my families eyes are in good hands always.

I am a new patient of Dr. Andrea V. and I must say she is such a nice, understanding and great…read morelistener of an eye doctor to begin with. She took time to thoroughly ask and answer questions which I appreciated. I agree with the other reviews that she is genuinely interested in her patients and their eye health. She made sure that I get the correct prescriptions unlike my former eye doctor. The staff are very helpful from the front desk to Lourdes who helped me choose my frames and helped explain the benefits behind my prescriptions. The office is well maintained and has welcoming atmosphere. I would recommend this eye office to anyone who's looking for an above and beyond care for your eyes.

I have been to Mass Eye many time. My doctor is Doctor James Kim. He is brilliant . He has…read moreperformed two cataract surgeries on both my eyes. I highly recommend Dr. Kim and his entire staff. Thank you, Margaret Burns. 3 Cayuga Rd. North Tewksbury, MA

Right on time, and a fairly brief check-up…read more I had laser surgery here about 18 months ago and have had no issues whatsoever.

Did you know the VA optometrist still dilates pupils to view the backs of patients' eyeballs? I…read moreknow. It's a neolithic practice that should get tossed in a dumpster fire next to the likes of fax machines and Blackberries. It also happens to be the main reason I sought out Lumen Eye Care as my new go-to for all things optometry. Well, that and....wifey already goes here and vouches for them hard. Recently relocated to the Northeastern boulevard, you may be forgiven if you struggle to find their suite upon first visit. Just look for the giant glasses next to the front door and you'll spot them straight away. Of course, you'll have to park across the street, but that's a minor inconvenience, at worst. I have to admit...first impressions were most pleasant. The office is clean, pristine, and a welcoming scene. Heh! I'm a poet and I didn't even know it. Snoogans! XD But seriously folks, the docs here will treat you with the best of care. The initial wait was a bit longer than expected, given the lack of patients at the time. But that can mostly be forgiven, considering how far more advanced their technology is compared to past optometrists I've visited. That's what brought me here in the first place. I find that in my "old" age (and I say that rather dubiously), keeping up with the recommended annual check-ups proves to be most crucial. I've worn readers for a few years now. As such, I want to make sure I'm wearing the appropriate prescription at the time it's needed. Every procedure here is carried out with precision, speed, and professionalism. The "head doc" (as I'll affectionately call her) was unexpectedly warm and kind. Then again, I've likely had my original view of optometrists tainted by my past experiences with military doctors. Yeah...they tend to scrape the bottom of the barrel when it comes to selecting those personality types. But, I digress. So, perhaps the bar was low going in. Nevertheless, I couldn't be more pleased with Lumen's practices. Enrolling into their database was simple and only required 3 signatures. As I alluded to in the beginning, they accept VA sponsorship; which is a HUGE win in my book! Plus, I really can't say enough good things about their updated equipment. And for those wondering, they use an ophthalmoscope (don't try saying that 3 times fast) to view the insides of your eyeball--as opposed to dilating your pupils so wide you come out looking like Hermey the elf. IYKYK. Now, I can't speak to their prices for eyewear. I'd only caution the average consumer to purchase their glasses online somewhere--especially if you only need readers. IMHO, there is NO reason to purchase glasses likely priced in the triple digits that you'll only need to wear part time anyway. Unless there's a frame set you're just DYING to have, I really don't see the point. Someone should have told that one guy who visited back in May of this year (also, don't buy Ray-Bans?). Inflated prices aside though, I don't think that warrants a one star review against this place. But that's just MY opinion. Anyway, I have to come back here in a few months to check on some...questionable marks in the back of my eyeball. But that's merely a testament to their meticulous nature. Lumen Eye Care is worth 5 VERY relieved, normal sized pupils out of 5.

Went here to do eye exam for my mom... everything went well, and it's a nice eye exam. And they…read moreemail the prescription upon request. I'll recommend this practice.

Once you get past the front desk everything is great. But I swear to all things good they are the…read moreworst. Zero respect for personal space. Talking openly about patients. Making fun of patients who struggle with their kiosk check in system. Like I said the Dr are great but the front desk help is miserable

Our family has VSP insurance and this location has a larger selection of frames than other stores…read moreseem to have that take VSP. However, they lied about contacting me to let me know that my glasses were done. They know that with cell phones, it's very easy to check and see who called you, and certainly who left you a message. They did neither, and lied about it. To me that's a huge red flag for a business.

They just moved, and I love the new space! Especially the corner designed just for the littlest…read morepatients, or the younger siblings of patients. All of the doctors have always been so understanding and gentle with my very nervous, sensitive children and make the exams emotionally painless for them. And I've always been able to get an appointment time convenient for me. The optical center, however, I'd give 3 stars. The selection is good, but we came back 5 times to try to get my son's glasses fitted properly so they don't slide halfway down his nose. Finally gave up and drive 45 mins to a place we trust that fixed the problem in 2 minutes. I will continue to come for the exams, no question. But I'll take the prescription elsewhere to buy glasses.

Not a good optometrist, the BEST optometrist: Drs Dwayne & Connor Baharozian at Family Eye Center…read morein Westford. With annual exams, cataract surgery and recent subsequent minor surgery, this father/son team has kept me 20/20 since I started there about 8 years ago. Thank you Team Baharozian.

I went to Burlington Vision for many years and was treated with utmost professionalism. I was also…read moreable to obtain eye glasses through them which was very helpful so that I did not have to search out other avenues to purchase eye glasses! They make it very convenient! And the turnaround time to receive the glasses was fast! Every pair was measured with precision because I never needed to have them adjusted to fit when they came in! The doctor was also able to take my mother in for an emergency visit, and thank God because he was able to diagnose her Glaucoma before it worsened! We will be forever grateful for the service we received there! Elena

Went to Burlington Vision for several years without any issues. Last years visit was a nightmare to…read moresimply replace contacts as the script was never correct. I went to ophthalmologist and had my eyes retested. The scripts tried by Burlington vision were making my vision worse. Contacts no longer needed! Reading glasses on for very small text only. One bad experience over about 20 years.

I first went to Nashua Eye Associates when I was experiencing terrible pain in my right eye and was…read morediagnosed with a corneal abrasion by an ER doctor. He suggested seeing an ophthalmologist for further treatment and suggested NEA. They were able to see me the same day, within just a couple of hours. I have had several follow ups and have been impressed every time that I have gone. Each time I have been warmly welcomed and checked in. All of the staff have been very kind and friendly. I have decided to start going there for my routine eye care because I like the idea of having both optometrists and ophthalmologist in the same practice.

Dr. Blake is very detail orientated. He is professional, and if you are considering have cataracts…read moresurgery, he is the one to see. The staff is very professional, and efficient.

I've always received excellent care from Dr. Terry Chin, but my recent experience with the front…read moredesk was very disappointing. When I called about my prescription expiring on 11/26, I scheduled the next available appointment for 12/30, which meant I would be without contacts for 13 days and needed a few sample lenses to bridge the gap since I couldn't purchase more with an expired prescription. When I requested samples, the receptionist was dismissive and offered no help. When I asked if she could check with Dr. Chin, she replied--in a tone that made me feel as if I should have known better--that he was with patients all day. I explained that I understood, but hoped she could ask him at some point when he wasn't actively with a patient. Despite this, she never followed up. I emailed the office today, following up on my call from Monday, explaining the terrible experience I had with the woman I spoke with and again asking that my message be passed along to Dr. Chin, as he deserves to know why a long-time patient is leaving. And once again--no response. At the very least, a response to my email should have been a basic professional courtesy, but I didn't receive any acknowledgment whatsoever. Do better, front office at Andover Eye. After reading other reviews of AEA, there seems to be a consistent theme of dissatisfaction with the front desk staff. It's surprising that nothing has been done to address it, and it makes me wonder whether the doctors are even receiving this feedback. I hope this message ultimately reaches Dr. Chin. He has always been excellent, but the lack of support and communication from the front desk ultimately led me to seek care with a new provider. On a positive note, I want to give a shout-out to the optical office staff--they have consistently been terrific.

I got a revision surgery on only my right eyelid back in October 2025. Dr. Townsend did my right…read moreeyelid because he said the reason why my left eyelid is still looking droopy is because the eyelid creases are uneven. So to even it out he made the eyelid crease on my right eyelid to match my left eyelid. Enough time has passed to heal and see the results and I'm STILL noticing my left eyelid still droopy. I notice it in the mirror, when I'm taking a picture, I feel it still droopy and it still bothers me. I notice that on my right eyelid there is some extra skin on my inner eyelid crease that doesn't match the inner left eyelid crease. It just looks weird and I'm still self conscious about my eyelids. I look closely at the pictures I take of my eyelids and notice my left one is still droopy. I was told he fixed the levator muscle but I don't think the ptosis is fixed. I moved to California and I've seen several Ophthalmologist's here but they're not being useful.