I broke my glasses the other day and I also was overdue for a new pair. I have a eye appointment…read morecoming up, so the new pair will have to wait till I get my new prescription but the old glasses really needed fixing stat, so I decided to check this place out today since the reviews were so good! Well Yelp did not fail me - one of the lovely ladiesn at Heller Eyecare fixed my glasses free of charge and did it quite quickly even though there were indeed broken! Needless to say I will not hesitate to strongly consider them when I am ordering my new glasses. The selection there seemed very large and the fact that they are open till 6pm sometimes is very helpful. Thank you again to whomever helped me, life is too short to go around with taped glasses!

Office staff seems to be more interested in skipping out on office hours than doing their jobs…read more It's too bad - the doctors are great.

Went to Burlington Vision for several years without any issues. Last years visit was a nightmare to…read moresimply replace contacts as the script was never correct. I went to ophthalmologist and had my eyes retested. The scripts tried by Burlington vision were making my vision worse. Contacts no longer needed! Reading glasses on for very small text only. One bad experience over about 20 years.

OVERCHARGE $1014 for an eye exam when bc bs allowed considerably less not a smart business decision…read moreconsidering i was considering cataract surgery?

Very easy to schedule an appointment online and provide insurance information ahead of time. I was…read moreseen in a timely and efficient manner. Dr Feifke was very thorough, informative and invested in the examination. Picking out frames was an easy process and the woman who helped me did due diligence to ensure that between insurance and promotions, I didn't pay more that I had to.

My son had an initial appointment for contact lenses with My Eye Dr which they charged $80 for the…read morevisit for him to get contact lenses. That visit was for 45 minutes. When we went back for a follow up yesterday, the charge was $225 which he was not in with the eye dr for more than 3 minutes. They asked him how he felt while using them and that was it. The follow up wasn't for anything except to try to get us to purchase the contact lenses from them. I was not told beforehand that the follow up was going to be almost 3 times what the initial visit was. We will never be back. If you do decide to go there you better ask the cost beforehand.

Literally the best eye doctor I've seen in 30 years of having glasses & contacts! Dr. Deering took…read morethe time to discuss my eye health with me in a way no one else has before. And they have fabulous customer service.

Hands down the people to go to if you are a contact lens wearer…read more The regular eye exam was great, but it appears they really specialize in contact lenses here--I've never had such a thorough exam and fitting. I've been getting headaches from my contacts for years, and Dr. Deering seemed genuinely dedicated to fixing the problem. I'm now headache-free, and I learned all sorts of things about my eyes in the process! The people here are wonderful, and really go above and beyond. I can't believe I got this level of care for a standard, reasonable price. I'd highly recommend this clinic to anyone.

This place is awesome! Very friendly and helped me when I needed a quick appointment for my…read moredaughter after missing her scheduled appointment somewhere else by mistake! They fit me in the next day so I wouldn't have to wait another 3 months for another appointment! Also got my sons glasses here and they were perfect! Will continue to do business with them and highly recommend this place for your eye needs!

I can SEE why they are the best ! Best experience I've had…read morewith Eye glass store . Fast friendly service , great hours great selection. Got it right the first time. Glad to do business with Bedford Vision Center .

I have been going to Dr. Kludjian for 4 years now. One of those years, my insurance was not part…read moreof his office plan, so I went to another place where it was accepted. That was a mistake. I decided he was worth the out of pocket cost. He is thorough, honest, efficient and very smart. My job depends on good eyesight and I will always trust Dr. Kludjian with my eyes. Yes, he runs the whole operation, but be patient because he is worth the wait!

Fantastic, meticulous, always get perfect glasses! Very caring and extremely competent.read more

Dr Segool has seen myself and my husband for emergency appointments. He was great and got us rigHt…read morein. One of my favorite perks of this optometrist office is that they have the computerized machine that x-rays your eyes versus getting them dilated. Extra plus for me since I am allergic to preservatives in my eyes but always had to suck it up, prior to finding Dr. Segool. Both receptionists are great! Very helpful! Without asking, one of them looked up my name in random vision plans and discovered I have a very good vision plan that my husband, who carries the insurance, failed to tell me about. Saved us lots of money. I have also purchased glasses elsewhere in the past and took them to Dr. Segool who had the lenses put in for me. My very A-D-D son was taught how to wear contacts here. They had lots of patience with him. Never a long wait, easy parking.

I had been wearing my "weekly disposable" soft contact lenses for so long they were practically…read morefrayed at the edges, so I finally started the process of looking for Optometrists that took my vision plan (VSP). Based on some of the reviews on here, I was prepared to have a Clockwork Orange experience, but I totally lucked out by picking Dr. Segool. They asked if I needed a appointment for new contacts, and got me in as soon as I could schedule it - no blindness or bleeding eyeballs necessary! They did a full check-up for Rx, peripheral vision, glaucoma/cataracts, including this cool machine that takes a picture of your retina. Dr Segool took the time to explain the various images and patiently answered all of my questions. They have a lot of contact Rxs on-site (I needed to order mine, but they got to my house in under a week) and they told me about a rebate program for $100 off if I ordered a year's worth. They also have a good-looking selection of fashion frames, if you were looking for glasses. Overall, excellent service form the office staff, really professional and friendly service from the doctor and they take VSP. Dr. Segool is my optometrist from now on.

Fast, easy and good price, what more do you want. Excellent service and a really good selection. I…read morehave a few pairs from them.

I had the pleasure of working with *Lexie* at the Warby Parker Burlington store, and I can't speak…read morehighly enough about her. She's incredibly knowledgeable, experienced, and genuinely patient, taking the time to walk us through the differences in frames and lenses with clarity and care. I had been struggling with a pair of glasses I purchased last year that gave me distorted vision. After speaking with three different representatives who insisted the lenses matched my prescription and that I simply needed to "adjust," I nearly gave up and tossed them. Then I met Lexie. She encouraged me to bring the glasses in. Within five minutes, she discovered the frame was slightly curved--and just like that, she fixed the issue. The moment I put them on, everything looked right again. The difference was instant and incredible. Lexie didn't just resolve a technical problem--she restored my trust. She made us feel taken care of, and it's because of her we ended up purchasing four pairs. Warby Parker is lucky to have someone like Lexie. Her care, expertise, and attention to detail truly set her apart.

Doctor Le is really dedicated to her practice. She noticed issues with my eyes that my prior doctor…read moremissed or didn't tell me about. She is very kind and will explain to you in the simplest terms what she sees and the best treatment options for you. I trust her advice and have seen a great results

So happy I found this place! From beginning to end Dr. Le was very professional, knew what she was…read moretalking about and shared her knowledge with me, and neither pushy nor haste. I used to go to a place in Charlestown and Tufts Medical Center for my eye care but I didn't feel like a unique patient, so I decided to go elsewhere and happy that I found Dr. Le. She was running a bit late when I showed up and acknowledged it, I was surprised to see that she was one person running her entire practice! So I gave her some slack, and with her personality, I couldn't even be upset! When going through my eye exam, she answered questions I had, taught me about eye care, and was the most consultative doctor that I've met which was great! She has to try on a couple of contacts, and made sure that she was extra thorough even if it took an extra couple of minutes. That I could appreciate. I feel like at other places, doctors typically rush through here and there, and are always on the go. I'd recommended seeing her at least once! You'll love her personality and her care!

Very thorough! She did a great job explaining what she was doing and why. Gave me two sets of…read moretrials to find the best one. Very knowledgeable.

A very rough experience. I walked in to order 2 pairs of glasses. Sat down with a rep and I…read moreexplained I wanted thin lenses and anti glare. First, I had to take 2 separate trips there. They couldn't get them at the same time. The first pair I picked up, didn't look right to me, but thought I am going to be back and if they don't look/feel right, I would mention it. Especially if the second pair looked/felt the same. the second pair was just as bad. They offered to fix it but I would have to give up a pair, then send back out. Then go back with the next pair and then send to my house. Sounds like a lot or work knowing they could have done it right the first time. Not worth my time to hope its done right. Hope isnt a strategy. When i asked about the thickness of the lenses, I was told it was because of the style I got. He knew the style before I spend close to $1,000. He absolutely heard me say I wanted thin lenses. My question is why not tell me BEFORE i paid for them they wont be thin? Why wait until I came to get the final product? Makes no sense. Clearly just wanted me to spend money. these things are so thick they could be glasses from the lady in My Cousin Vinny, IYKYK