Banville optical has the finest eyewear in the the Commonwealth. The options at the wholesale sites…read moreare not even close ti the the high quality glasses at Banville The staff who have been there for years really know the business and things were a pleasure. Unfortunately, a couple of years ago, the was a policeman perhaps moonlighting a second job. I've seen him about town and he was insistent that I had ordered a pair of glasses only Harry Truman would wear. The moonlighting fellow placed a pair glasses with a line bifocal. I didn't order those ; his tone was harsh and I was uncomfortable. Policemen who need part time income should try to fix cars or lawnmowers Many have terrific manual skills . The are great at helping folks who are stuck. My next visit was just a awkward. The lady waiting on me said she had 43 pairs of glasses . She proceeded to show me all her inventory on layaway . In the city of witches she would scare all the boys and ghouls. However, she did own a beautiful car. I just saw one exactly like it. With the problems I have, I cannot wait for a meter. Parking is tight and restricted. I will always remember the first rate eyewear I would religiously purchase at Banville . The owner is kind and nice. The fellow working the shop if friendly and skillful. James Dennehy

I have been buying my glasses and sunglasses at Banville for almost 15 years. Selection is…read moreexcellent, service is superb. You can also purchase vintage frames there as well. If you haven't tried them yet- get on over. You won't be disappointed.

I broke my glasses the other day and I also was overdue for a new pair. I have a eye appointment…read morecoming up, so the new pair will have to wait till I get my new prescription but the old glasses really needed fixing stat, so I decided to check this place out today since the reviews were so good! Well Yelp did not fail me - one of the lovely ladiesn at Heller Eyecare fixed my glasses free of charge and did it quite quickly even though there were indeed broken! Needless to say I will not hesitate to strongly consider them when I am ordering my new glasses. The selection there seemed very large and the fact that they are open till 6pm sometimes is very helpful. Thank you again to whomever helped me, life is too short to go around with taped glasses!

Office staff seems to be more interested in skipping out on office hours than doing their jobs…read more It's too bad - the doctors are great.

A friend referred me and I am so grateful she did. Great people working at Agawam Eye Associates. I…read morehad a very thorough eye exam, that my insurance paid for. The Dr took his time to make sure the prescription was correct. I have had trouble distance reading with my glasses. The prescription I received is the best I have had in years. I purchased computer glasses and regular glasses. They used a frame I had with me for computer glasses, just put in new lenses. I bought a new frame and lenses for daily wear. They recommended a color frame, and I said no to that. Went back a few days later and exchanged the frames to the color frames they suggested. Lots of complements. The lenses are made on site, and are perfect. Had my new glasses in less than a week.

This is a family owned and run business. Peter and the folks are extremely knowledgeable and…read moreengaging people. They have a large variety of frames to choose from. An optometrist there who tested my eyes did so more thoroughly and with greater care than anywhere I have previously been. At 66 I've been a few places.. The frames and lenses (manufactured on-site) are more competitively priced than you will find anywhere in the area. It's a warm and friendly environment to browse for a new look, with helpful suggestions if needed. They have fixed many of my glasses, some I have had for years. They turned around a broken pair, same day, updating them into a new frame I needed for a business trip. What's not to like~ You won't find a better Eye Associates anywhere. Believe it!

It makes me sad to leave this review because in I think everyone who works here is very kind and…read morewell meaning, but this was such an unusual and upsetting experience that I hope can be prevented and avoided in future. I flunked my first contact application appointment and I booked a second appointment for contacts at 3:30 hesitantly, explaining I wouldn't be able to arrive until 3:40. I was assured this would be fine. I arrived at 3:40 and went into the doctors' office around 4:10/4:20. I had practiced beforehand and was able to put the contacts in (hooray!). I had an unexpectedly really hard time getting the contacts out though. After trying for a while and asking for help, my doctor Amanda Gannon told me she "didn't know what to tell me" and that if I couldn't get them out by myself or with assistance that I would have to go to the ER and have them surgically removed and that MyEyeDoctor was closing in 10 minutes. She kept telling me that I had to get the contacts out and that they were closing until I started crying. She kindly told me she would wait until I could get them off and after the pressure was taken off, I was able to take out the contacts. She told me I had "gotten myself worked up" and that I would most likely be able to put contacts in at home. I was surprised to see that I left exactly at 5, which is when MyEyeDoctor closes. I can't imagine how hard these eye doctors are working and how much they want to get home, but this is one of those experiences in healthcare that will stick with me. I appreciate the doctor giving me some extra time, but I really feel like this whole thing could have been avoided with different scheduling or with my doctor easing up when she realized I was struggling with the contacts. I did wind up getting them out in time for closing, but I was really scared and upset. Lovely front of desk people, nurses, and doctors, and I've had very positive experiences with my glasses, so perhaps this was just a bad day.

I was searching for a new optometrist and MyEyeDr in Danvers got the best reviews. I got an…read moreappointment with Dr Patel the next day. Everyone was very kind and helpful. Dr Patel was very professional and paitent. Pricing was very competitive! I am very glad to have chosen this business!

This is one of the most disparaging and pathetic experiences I have ever had at an eye exam place…read morein 15 years. I was consistently forcefully ignored, belittled and patronized about my capability to afford anything outside of what my insurance allowed. And the woman that handled my service or lack thereof refused any feedback on the type of glasses I was looking to purchase, she was outright indignant and belittling but yet when other caucasian patrons walk into your establishment they were greeted warmly and talked to respectfully. to make matters worse, the glasses that I picked out weren't even the ones I received in fact they weren't even in the same class. I expressed my budget and willingness of $575 to spend on glasses and yet they charged my insurance for those glasses and they didn't even have the decency to give me the ones that I picked out to purchase defeating the whole purpose of the $575 out of insurance budget, Hence I was more than fiscally able to purchase a pair of my choosing regardless of what insurance covered . I will never do business with this company again, but maybe that was their whole gold to discourage people with disabilities or under insured individuals from returning?? I could be completely wrong, well I'm just speculating but in any case I will not go back because i'm no longer a glutton for punishment.

A well run office - the chain makes it easy to arrange last minute eye exams online. Dr. Gammon…read morewas very thorough - took the time to understand what I wanted in my Rx, and yeah, very happy with the results. The office is well run. The frame selection is down to the usual suspects - but I was able to find a pair that stood out a bit. They navigated my insurance well. My wife actually ended up returning her order for something completely different, and they were very helpful and made the exchange a painless affair. Recommended.

Dr Segool has seen myself and my husband for emergency appointments. He was great and got us rigHt…read morein. One of my favorite perks of this optometrist office is that they have the computerized machine that x-rays your eyes versus getting them dilated. Extra plus for me since I am allergic to preservatives in my eyes but always had to suck it up, prior to finding Dr. Segool. Both receptionists are great! Very helpful! Without asking, one of them looked up my name in random vision plans and discovered I have a very good vision plan that my husband, who carries the insurance, failed to tell me about. Saved us lots of money. I have also purchased glasses elsewhere in the past and took them to Dr. Segool who had the lenses put in for me. My very A-D-D son was taught how to wear contacts here. They had lots of patience with him. Never a long wait, easy parking.

I had been wearing my "weekly disposable" soft contact lenses for so long they were practically…read morefrayed at the edges, so I finally started the process of looking for Optometrists that took my vision plan (VSP). Based on some of the reviews on here, I was prepared to have a Clockwork Orange experience, but I totally lucked out by picking Dr. Segool. They asked if I needed a appointment for new contacts, and got me in as soon as I could schedule it - no blindness or bleeding eyeballs necessary! They did a full check-up for Rx, peripheral vision, glaucoma/cataracts, including this cool machine that takes a picture of your retina. Dr Segool took the time to explain the various images and patiently answered all of my questions. They have a lot of contact Rxs on-site (I needed to order mine, but they got to my house in under a week) and they told me about a rebate program for $100 off if I ordered a year's worth. They also have a good-looking selection of fashion frames, if you were looking for glasses. Overall, excellent service form the office staff, really professional and friendly service from the doctor and they take VSP. Dr. Segool is my optometrist from now on.

I loathe going to the eye doctor. It fills me with dread. I am totally fine with the dentist, but…read morethe eye doctor makes me so sad. My experience was blissful. No ridiculous eye puffs. The doctor was beyond nice. The Woburn receptionist was beyond sweet. I would totally recommend this place.

I had an appointment back in May, just a regular eye exam with a contact lense fitting. This was my…read morefirst time using this company, and most definitely my last! I went to my scheduled appointment, the doctor was running late, and then she asked me to come back for my dilation. I returned the following week. Fast forward to this September, I received a bill in the mail for the additional appointment for my dilation. I paid my copayment back in May at the time of my appointment, but they were trying to charge me again, even though it was the doctor's issue with having me to reschedule my second appointment. I called today, stating I am not happy about this, finally they agreed to drop the additional fee but they asked me not to book further appointments with them. NO PROBLEM, I WAS NOT PLANNING ON IT!! Be careful going there, they are scam artists!

What an outstanding experience I had when I went to The Eye Place for the first time. My glasses…read morethat I've had for over 10 years snapped in half recently, right on the bridge. I need them desperately to see. Ordering glasses at most places would take days to come in. Teaches me a lesson not to have a back up pair around. So on a whim I found The Eye Place. First off, on Shelles The Eye Place website, I really liked what she had to say about herself, her background, and how she runs her business. As a person that has spent many years in sales, I believe in transparency and not being pushy with the customer. Shellee has those same values. Transparently speaking I just went in there to see if she had any ideas on how I could maybe fix them. She's quite lovely in person. She knows what she's talking about and treats you like your family. I felt like I had known her for years, the way that we talked. When I finally pulled out my glasses to show her what had happened, she didn't even miss a beat. She found a similar frame and popped out the lenses on my broken pair of glasses and put them in the new frames. The new frames are at a great price point. She made little adjustments on the glasses to ensure they fit my face properly. The transaction was smooth and seamless. I love my new glasses. Shellee has a wonderful selection of glasses to fit any face and designs to fit anyone's unique style. You can tell by the way Shellee interacts with you that she loves what she does and she ensures that her customers leave with a smile on their face and the perfect eyeglass frames. I would highly recommend her to anyone looking for a wonderful Optician that takes pride in their work and delivers high quality care.

Shellee is great! Very helpful in finding you the right pair of glasses. Received my new pair in…read morejust a matter of days!!