No one is better than Eyes on Main. Kind, friendly and customer service at its best. Would never go…read moreanywhere else! A 10 in my book.

I am disappointed with the doctor at this location. My mother purchased glasses at this location…read moresix months ago. The glasses never worked, so she went back to Mass Eye & Ear to have them checked and found out they were not made to the prescription. When she called, the doctor yelled at her and said there was nothing she could do since it was over 90 days. I would recommend not going to this location. Thank you for your response. I am disappointed in your conversation with her on the phone earlier today. I will wait and see how this works out. But working in customer service I am mortified how you treated her on the phone today. So I am warning others that they may be yelled at if they do business with your location. But thank you for your response still does not change the 1 star review.

I was very happy with my chosen eye doctor. The entre staff was smart and friendly! Dr. K was…read morethorough,smart,interesting and I could tell all-around nice guy ! Great sélection of glasses !!

They did a great job on the new lenses in my Lindberg glasses & I'm very happy with the results…read more The associate who helped fit my glasses was lovely and I look forward to my eye exam in July.

All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

I took my elderly mother to her eye appointment today; while I was waiting for her, someone brought…read morea dog into the office. It had no markings saying it was any kind of service dog, so I assume it was someone's pet. The dog ran around loose for a while, and then it CRAPPED all over the floor! It stunk to high heaven, and I thought I was going to barf. The room was full of elderly people at the time. I would like to know why this was allowed to happen, and would like to know why I shouldn't report it to the board of health.

I came in for a second opinion, and I admit I wasn't aware that insurance only covers one per year,…read morewhich is definitely my fault. despite that however, they allowed me to proceed through the appointment, numb and dilate my eyes just for the doctor to let me know we can't proceed with the appointment, without even giving a chance for me to ask how much the appointment would be. once again definitely partly my fault, but are there no systems in place to prevent any unnecessary procedures? that's why I rated it one star. the technicians were great, it's just that I slipped past the system so far to the point where I got my eyes dilated, just to then essentially get kicked out.

Sucks that they closed without telling the people that bought work glasses there. Not happy at allread more

Absolutely the best quality glasses!!! I have 3 pairs of designer sun glasses and 6 pairs of…read moreregular glasses, some with auto tint. The quality is unsurpassable!! Thank you Kathy and Tony Kellherer!!!!!!!

Stan was efficient, professional, and personable. I highly…read morerecommend both him and Andover Optical. (An additional positive is that there is easy, convenient parking.)

I went to Andover Optical to have Transitions Lenses fitted to a frame. I had done some research…read moreprior to visiting Stan as to which product I wanted, he was very thorough w regard to pros and cons of various products.I was told the work would be done in a week. I received a call a few days later that they were done. The workmanship is excellent as is the customer service. Andover Optical is located in beautiful downtown Andover. It's refreshing to be able to do business with an independent proprietor w a reputation of excellence. My family has done business here for decades.

I went to Advanced Family Eyecare for an eye exam and new glasses. The optometrist was thorough and…read moredid a great job. His staff is really competent, friendly and helpful with selecting the right frames for my face. I recommend it highly.

From the owner: Advanced Family Eyecare provides eye exams, contact lenses, and name-brand frames to the Methuen,…read moreMA area.

I noticed some of the bad reviews and decided to write one because I had such a good experience…read morewith Dr Bergeron. My exam took place over a year ago, and since then I have moved so I am sad that I won't be able to continue to be a patient of Dr Bergeron. This review is not about the Lenscrafters side of the business, as my experience was entirely with Dr Bergeron. She did an excellent job getting me the right contact lenses, but I was most impressed with her ability to diagnose me when I had a health issue with my eyes. I have been wearing contacts for 15 years, and suddenly my eyes were extremely irritated. They were in pain and they were extremely red. I couldn't wear my lenses because of the pain, and had to wear my glasses (which are really thick and make me look like a huge nerd so I always avoid wearing them in public). I'm a teacher so my first thought was maybe I had gotten pink eye from one of my grubby middle school students, but Dr Bergeron said it wasn't pink eye (thank god!). She figured out that the particular contact lens solution I was using was causing a bacterial infection. I guess some people are sensitive to this particular type of solution, so she had me change to a peroxide based solution. This change was the cure - my eyes, which had been bothering me for weeks, were very soon feeling much better. Dr Bergeron did so much for me in the exam. She showed me all the graphics on her computer, explaining the shape of my eye and showing me that I have an astigmatism. She also explained why she believed my eyes were red; she was honest with me when she said she wasn't 100% sure that this was the reason, but based on research and readings she had done, she believed it was most likely the reason. Her instincts were totally right and she is clearly a dedicated and professional eye doctor who knows her stuff. Good eye doctors are hard to find. I really appreciate that Dr Bergeron did such a great job getting my contact lenses just right for me and especially for so quickly identifying the problem I was having with my eyes.

If i can give minus or even zero i would. I bought a Burberry frame with the lense and hoping its a…read morebetter quality -unlike my cheap online typical purchases- after 4 weeks, my lense that was supposed to be anti-scratch on top other options, it scratch only on the right side right where my sight located the most. So i go back there and they said oh its because u dropped it and scratch the ground. So i went home because it avoid the warranty. Now is on a year after and i dont even use it because the scratch keep bugging me and i just saw underneath of my lense its peeling off. Idk what is that but it's obviously a cheaply made coating and sell it for overprice market. I need people to know that to bring your business elsewhere. Their 'opticians' has no optician skill, they were taught how to 'be optician' without knowing what exactly they have to do. I went to a different optical store and told them my experience, he said that he used to be hired there and teach those salespeople to be 'optician' wanna be. And he is the one that made me realize why the scratch is only on 1 side. Lense crafter, you should be ashamed of your self. Selling overpriced item with no quality. Now i doubt my frame is really burberry or just a knock-off and sell it for $600 for profit. I paid almost $700 for those pairs. My online glasses are better quality than theirs. Bellow my red glasses has been 4 years w me from online store. Check out the difference.