My Husband and I gave this practice every chance but this week was last straw. We have vision…read moreinsurance and my husband is diabetic so we like to get an eye exam every year. We had been going since 2024. Unfortunately Dr Prentiss was curt and disrepectful asking us " What brings you here today " which made us feel uncomfortable. Why would he ask us that? Mostly it was his tone. Also the clutter in his exam room is mounting. Maybe we should have tried the other optometrist in office. Anyway too late moving on.

Great doctor, very thorough in his examination, willing to talk about your particular concerns and…read moreways to correct what is possible to correct. I will return.

They did a great job on the new lenses in my Lindberg glasses & I'm very happy with the results…read more The associate who helped fit my glasses was lovely and I look forward to my eye exam in July.

I was very happy with my chosen eye doctor. The entre staff was smart and friendly! Dr. K was…read morethorough,smart,interesting and I could tell all-around nice guy ! Great sélection of glasses !!

We have four children and we all attend the doctors here. The optical shop is top notch and Michael…read moreis a gem. So very helpful, knowledgeable and he cares. I am so grateful for all his help. When you have young kids in glasses it is challenging but Michael never hesitates to help us.

Optical shop associate at this location her name Ann Marie. What a sweetheart! She's pleasant,…read morepatient, super nice nd accommodating. Moreover, very knowledgeable in d area of her expertise... She always goes out of her way to help us out with our needs. We, my fmly nd I always look forward to seeing her. As she always puts us at ease. Thank u Ann Marie! Keep up d good work!

I found Coastal Eye & Wellness online and decided to give them a try. I called for an appointment…read moreand Dr. Christie Morrow had an opening the next day. I was very pleased with my appointment and enjoyed meeting both Dr. Christie Morrow and Dr. Greg Morrow. Both Dr. Christie and Dr. Greg are experienced and knowledgeable professionals. They had their own private practice in Virginia before moving to New Hampshire. The office is comfortable, clean and inviting. It has all the latest technologies. I even came home with a photo of the inside of my right eye. Although Coastal Eye & Wellness has the latest technologies, they also focus on natural ways to stay healthy. I hope I'm not speaking out of turn, but they will be opening a "Salt Spa" soon. It's called Speleos Salt Spa and shares part of the optometry practice space. Dr. Christie and Dr. Greg obviously know their business. They are now building their second optometry practice and I strongly recommend that you take advantage of their knowledge and expertise.

I love going to see Dr. Greg & Dr. Kristi...My two boys and I (and soon to be my husband) have been…read moreseeing them since last year and couldn't think of a better place to get our vision needs. It is always such a serene visit and Dr. Kristi really has a way with kids! Recommend 100%!

I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

I felt very comfortable and Dr. JENNIFER took her time and explained things very specific to me…read more Nothing like a mom & pop shop to take care of your eyes. Much better and more personal than the large chain places. No pressure to buy glasses either.

Once you get past the front desk everything is great. But I swear to all things good they are the…read moreworst. Zero respect for personal space. Talking openly about patients. Making fun of patients who struggle with their kiosk check in system. Like I said the Dr are great but the front desk help is miserable

Our family has VSP insurance and this location has a larger selection of frames than other stores…read moreseem to have that take VSP. However, they lied about contacting me to let me know that my glasses were done. They know that with cell phones, it's very easy to check and see who called you, and certainly who left you a message. They did neither, and lied about it. To me that's a huge red flag for a business.

.just cant say enough about this establishment From.making…read morean appointment on the phone To being greeted and screened. The vibe inside was very chill in a great way So greatful and appreciate the care from the tech.the dr and optometrist. Great personality. Transparency about everything Could not ask for a better experience. If you need eye care this is the place to go

I've had good experiences here in the past, but my most recent visits were very disappointing. I…read morehad to switch to progressives, which I struggled with, and eventually it turned out I also needed prism correction. The office only covered the cost of one set of replacement lenses, even though the prescription was still incorrect and prisms could have been included from the beginning. When I raised my concerns, their response was: "Maybe Walmart will have cheaper lenses." That was unprofessional and dismissive. I won't be returning.

The staff are wonderful. I love that I have a nice hometown ophthalmologist that offers evening…read morehours on some weekdays to accommodate working families, in addition to the latest technology that enables you not to get photos of your eyes instead of getting eyes dilated. Great option! Eye pressure test is also not as frightening as it used to be with the forced air. So happy that I don't have to drive miles and miles for quality eye care. Thank you so much - couldn't ask for more.

New ownership took over this place many years ago and since that time it is a very very different…read moreplace. When Dr. Ward owned it, it was like a family run, practice with individualized, caring, and exceptional care. The new owner of the practice actually told my family to find a new provider. I am not going to get into the specifics because of HIPAA, but I can tell you it was a bogus matter and I hope he suffers the consequences of his ridiculous, irrational decisions. This review was sitting in my draft menu for sometime, but still felt it was relevant to post.