A friend referred me and I am so grateful she did. Great people working at Agawam Eye Associates. I…read morehad a very thorough eye exam, that my insurance paid for. The Dr took his time to make sure the prescription was correct. I have had trouble distance reading with my glasses. The prescription I received is the best I have had in years. I purchased computer glasses and regular glasses. They used a frame I had with me for computer glasses, just put in new lenses. I bought a new frame and lenses for daily wear. They recommended a color frame, and I said no to that. Went back a few days later and exchanged the frames to the color frames they suggested. Lots of complements. The lenses are made on site, and are perfect. Had my new glasses in less than a week.

This is a family owned and run business. Peter and the folks are extremely knowledgeable and…read moreengaging people. They have a large variety of frames to choose from. An optometrist there who tested my eyes did so more thoroughly and with greater care than anywhere I have previously been. At 66 I've been a few places.. The frames and lenses (manufactured on-site) are more competitively priced than you will find anywhere in the area. It's a warm and friendly environment to browse for a new look, with helpful suggestions if needed. They have fixed many of my glasses, some I have had for years. They turned around a broken pair, same day, updating them into a new frame I needed for a business trip. What's not to like~ You won't find a better Eye Associates anywhere. Believe it!

I came in to check out their eyeglass selection…read more Shelle was outstanding as was the other female associate who was helping someone else pick out frames. They know their stock and can pull out frames not on display. They can also show you online what other colors the frame comes in that might be more flattering and order it for you to check out/no commitment. Location is easy to find with off street parking - it's a strip mall with a green metal roof. So far I am the 2nd to review here. This business has 193 Google reviews 4.9 Stars.

What they will dismiss as "miscommunications" I think was bait and switch. Word of caution, when…read morethey tell you about having 30 days to buy another pair for glasses 50% off...start asking a lot of questions. A real lot of questions.

I took my children and myself for our annual eye exams. Jonathan, Trevor and Dr. Foley were…read moreamazing and very friendly. Scott at the front desk went above and beyond looking into our insurance for pediatric eyewear benefits for my daughter. We had been going to the eye doctor at Lenscrafters for years and since they don't take our medical insurance, we decided to make a change this year. I'm so glad we did because of the welcoming atmosphere at this office.

I have been to quite a few Dr's in my life, and I have been in customer service and management for…read more30+ years. The service at Foley Vision, from the front desk, to the techs, to the Dr himself was EXCEPTIONAL. I can't recommend them enough.

All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

Watts eye care charged me for a visit which I paid at the time of my visit then billed my insurance…read morecompany without my knowledge. They then billed me for an additional co pay. They DID NOT tell me at the time of my visit that additional charges would be billed. In my book that's double dipping. Shame on them and their book keeper Trisha for doing the right thing to correct the situation.

DR Kristin Baragona, is an excellent choice for an eye doctor. Both professional and knowledgeable…read morewith a friendly approach to providing the best needs for your eyes.

Dr.Eagle is an amazing ophthalmologist, the staff in all location that I went (Salem NH, Lawrence…read moreMA and North Andover MA) are also great, she performed a surgery on my 9 years old son and the whole process was professional, caring and efficient, thanks to her, my son condition is fix. Isabelle Langlois, Derry, Nh

Dr. Eagle has been seeing my daughter for almost six years. She is friendly, a little goofy (to…read moreloosen up the kids), and extremely knowledgeable. She never makes you feel bad for asking questions and instills the importance of eye care to my little one. My daughter's eyes have done so well under the care of Dr. Eagle. I have recommended friends and family to see her.

I've been going to Dr. Seymour since I was a child 33 years ago. He has been an outstanding doctor…read moresince day 1. However, the customer "service" since they were taken over by Mr. EyeDr is absolutely non existent. Overpriced contacts, misinformation consistently given out and ZERO flexibility in working with patients. I keep hoping that it's always just a one-off bad experience but the lack of basic customer service skills and flippant attitudes I get everytime I deal with this office isn't worth it. I won't be going back and will deeply miss being cared for by Dr. Seymour.

We've been long time patients of Dr. Seymour. Always accommodating until today!! Agree that since…read moretaken over by Mr. eye its TERRIBL!! I've had a condition in my eye that has a recent flare up. I tried calling and no one called back. I went there as soon as they opened and was completely and rudely refused. The staff is terrible, rude and condescending. DO NOT GO THERE. ****DR SEYMORE IS NOT THE PROBLEM****

I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

Without a doubt one of the worst experiences I've had. The associates had no personality and only…read moreexceeded by the doctor. Plus the appointment was over and hour and a half. Then he told me he doesn't do contact lens prescriptions. Avoid the place!

Bunch of uneducated and unprofessional vultures who spend the whole visit trying to upsell and…read morecross-sell you. The opthamologist is too lazy to give an eye glass prescription that they relegate to optometrists so you have to make a separate appointment. Do not go there. They really suck.

I've always received excellent care from Dr. Terry Chin, but my recent experience with the front…read moredesk was very disappointing. When I called about my prescription expiring on 11/26, I scheduled the next available appointment for 12/30, which meant I would be without contacts for 13 days and needed a few sample lenses to bridge the gap since I couldn't purchase more with an expired prescription. When I requested samples, the receptionist was dismissive and offered no help. When I asked if she could check with Dr. Chin, she replied--in a tone that made me feel as if I should have known better--that he was with patients all day. I explained that I understood, but hoped she could ask him at some point when he wasn't actively with a patient. Despite this, she never followed up. I emailed the office today, following up on my call from Monday, explaining the terrible experience I had with the woman I spoke with and again asking that my message be passed along to Dr. Chin, as he deserves to know why a long-time patient is leaving. And once again--no response. At the very least, a response to my email should have been a basic professional courtesy, but I didn't receive any acknowledgment whatsoever. Do better, front office at Andover Eye. After reading other reviews of AEA, there seems to be a consistent theme of dissatisfaction with the front desk staff. It's surprising that nothing has been done to address it, and it makes me wonder whether the doctors are even receiving this feedback. I hope this message ultimately reaches Dr. Chin. He has always been excellent, but the lack of support and communication from the front desk ultimately led me to seek care with a new provider. On a positive note, I want to give a shout-out to the optical office staff--they have consistently been terrific.

I waited an hour today for an appointment and had to cancel it because I have other…read moreresponsibilities. They schedule too tight and I have never had an appointment here on time. I suggest people call ahead so they don't waste their day or if they have to reschedule, they can do it before they go and sit.