I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

Right on time, and a fairly brief check-up…read more I had laser surgery here about 18 months ago and have had no issues whatsoever.

I have been to Mass Eye many time. My doctor is Doctor James Kim. He is brilliant . He has…read moreperformed two cataract surgeries on both my eyes. I highly recommend Dr. Kim and his entire staff. Thank you, Margaret Burns. 3 Cayuga Rd. North Tewksbury, MA

Dr. K is amazing. Spends a lot of time with you and very knowledgeable. The front desk staff are…read moreyoung and not always very nice. Maybe they are interns? I don't know. But the care you get here is extra extraordinary. Recommend.

I had a great and eye and contact exam with Dr Harney. I was a first time client and I was so…read moreimpressed with the experience. It's been a few years since I've had a in depth exam and this blew it out of the water. He was understanding and held great conversation. I'll be coming back!

Excellent Service and professional staff! Dropped by to see…read moreif they could do a repair on current pair of eyeglasses. As I waited, I checked out their vast selection of gorgeous fashionable frames! I was quite impressed by the quality and organization! The young woman who repaired my frames did it in a jiffy and never asked me to pay! I will be back!!!

I broke my glasses the other day and I also was overdue for a new pair. I have a eye appointment…read morecoming up, so the new pair will have to wait till I get my new prescription but the old glasses really needed fixing stat, so I decided to check this place out today since the reviews were so good! Well Yelp did not fail me - one of the lovely ladiesn at Heller Eyecare fixed my glasses free of charge and did it quite quickly even though there were indeed broken! Needless to say I will not hesitate to strongly consider them when I am ordering my new glasses. The selection there seemed very large and the fact that they are open till 6pm sometimes is very helpful. Thank you again to whomever helped me, life is too short to go around with taped glasses!

So happy I found this place! From beginning to end Dr. Le was very professional, knew what she was…read moretalking about and shared her knowledge with me, and neither pushy nor haste. I used to go to a place in Charlestown and Tufts Medical Center for my eye care but I didn't feel like a unique patient, so I decided to go elsewhere and happy that I found Dr. Le. She was running a bit late when I showed up and acknowledged it, I was surprised to see that she was one person running her entire practice! So I gave her some slack, and with her personality, I couldn't even be upset! When going through my eye exam, she answered questions I had, taught me about eye care, and was the most consultative doctor that I've met which was great! She has to try on a couple of contacts, and made sure that she was extra thorough even if it took an extra couple of minutes. That I could appreciate. I feel like at other places, doctors typically rush through here and there, and are always on the go. I'd recommended seeing her at least once! You'll love her personality and her care!

I am so glad to have find this doctor from my vision insurance website. First of all, Dr Le was…read morekind enough to see me at lunch time. Second of all, she is so knowledgeable and friendly. She told me things that no other Optometrists have told me before about my eyes. I spent a lot of time picking out my new glasses frames. She was with me all the way and helped me picked out 2 pairs. I have a sense that she is so very artistic too. Hahaha.... I never have so much fun picking out glasses frame before :o) She is great. Now I just can't wait to wear my new pairs of glasses and sunglasses. NOTE: I 100% agree with another reviewer (Hana G.). Dr Le is sweet and she made my appointment visit with her like visiting a friend..

After years of going to those nationwide places for my glasses, I was looking for a more personal…read moretouch. Dr. Hill came highly recommended but his office was an hour away from my home. I decided to give his office a chance and I'm glad I did! I sit in-front of a computer for hours each day and after turning "old" a few years ago, my need for glasses turned from nice to have to can't see anything without them. After my initial exam, Dr. Hill suggested giving contacts a try and I was game. Dr. Hill was patient, listened and answered all my questions. The office is easy to get to, plenty of parking and the staff is excellent.

Hill eye associates is an amazing office. All of the employees were so friendly and helpful. The…read moreeye doctor was extremely thorough and pleasant. The young lady that helped me pick out a new pair of glasses went above and beyond helping me. I highly recommend Hill eye associates.

I've been going to Mass Eye for many years. Dr Jennifer Calnan, OD does a thorough job and my…read morevision is well cared for. Additionally, I've had the same tech (Kristen) for several years and I'm equally pleased with her caring and thorough efforts. I was planning to do both my annual check-up and be fitted for contacts. But a routine discussion about my current contact lens supply (at home) helped confirm that would be wasteful for me. I.e. I would have paid money for a service I didn't need. I appreciate that! When I consume my VSP benefit (not on this trip), the folks running the eye glasses shop are always top-self as well. So nothing but good things to say about Mass Eye.

I have to use Masseye because of my referral. I have been calling 978-256-5600 for 3 days now to…read moreget an appointment and cannot get a single person on the phone. Either get busy signal for their appointment (option2) or just puts me on holed forever. I have to leave work early and go their office foe appointment. Feel like 80 years ago before invention of telephone.

Just had an eye-exam, as ordering glasses online these days has become the way to go…read more The place is really nice, big and airy, you don't feel compacted into a small space. The front desk were very friendly, and sorted out my insurance issues so the exam was covered - going so far as to make the annoying phone calls on my behalf. Dr. Chin was similarly awesome, friendly and helpful with questions, doesn't have that 'rushed' vibe that doctors often have.

I've always received excellent care from Dr. Terry Chin, but my recent experience with the front…read moredesk was very disappointing. When I called about my prescription expiring on 11/26, I scheduled the next available appointment for 12/30, which meant I would be without contacts for 13 days and needed a few sample lenses to bridge the gap since I couldn't purchase more with an expired prescription. When I requested samples, the receptionist was dismissive and offered no help. When I asked if she could check with Dr. Chin, she replied--in a tone that made me feel as if I should have known better--that he was with patients all day. I explained that I understood, but hoped she could ask him at some point when he wasn't actively with a patient. Despite this, she never followed up. I emailed the office today, following up on my call from Monday, explaining the terrible experience I had with the woman I spoke with and again asking that my message be passed along to Dr. Chin, as he deserves to know why a long-time patient is leaving. And once again--no response. At the very least, a response to my email should have been a basic professional courtesy, but I didn't receive any acknowledgment whatsoever. Do better, front office at Andover Eye. After reading other reviews of AEA, there seems to be a consistent theme of dissatisfaction with the front desk staff. It's surprising that nothing has been done to address it, and it makes me wonder whether the doctors are even receiving this feedback. I hope this message ultimately reaches Dr. Chin. He has always been excellent, but the lack of support and communication from the front desk ultimately led me to seek care with a new provider. On a positive note, I want to give a shout-out to the optical office staff--they have consistently been terrific.

I like Dr Foti. He is my optometrist. He doesn't use the thing for glaucoma that squirts air into…read moreyour eye. He also takes time to answer my neurotic questions about contact lens best practices. I'm so glad to have a great optometrist. I mean he gets the job done. I like it. TBH I saw some low rating reviews. I don't know what it was like for those people in those experiences at those times, and I respect that. But I like this office. they are super helpful to me. The thing about an optometrist is that to a certain extent it isn't your favorite pizza restaurant, where the heights of taste can keep increasing to infinity. i go every 18 months and it is pretty straight forward what you will get. and Dr Foti does all the things that should happen in an eye appointment and he is a nice person. i mean what more could i ask for except like free pizza

Very impressed with Dr. Foti, very professional with a fantastic staff. Very informative to my…read moreentire family. I would strongly recommend Dr. Foti.