I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

I have been to Mass Eye many time. My doctor is Doctor James Kim. He is brilliant . He has…read moreperformed two cataract surgeries on both my eyes. I highly recommend Dr. Kim and his entire staff. Thank you, Margaret Burns. 3 Cayuga Rd. North Tewksbury, MA

Right on time, and a fairly brief check-up…read more I had laser surgery here about 18 months ago and have had no issues whatsoever.

I had a great and eye and contact exam with Dr Harney. I was a first time client and I was so…read moreimpressed with the experience. It's been a few years since I've had a in depth exam and this blew it out of the water. He was understanding and held great conversation. I'll be coming back!

Terrible business practice. They confirm an appointment thru text and then cancel the day before…read moreyou're supposed to show up thru a voice mail message that I never received. Their reason for my blind cancellation was my insurance wasn't accepted there. Never asked me about paying out of pocket. There are much better choices available that care about helping patients and not treating you like an insurance dollar sign.

I broke my glasses the other day and I also was overdue for a new pair. I have a eye appointment…read morecoming up, so the new pair will have to wait till I get my new prescription but the old glasses really needed fixing stat, so I decided to check this place out today since the reviews were so good! Well Yelp did not fail me - one of the lovely ladiesn at Heller Eyecare fixed my glasses free of charge and did it quite quickly even though there were indeed broken! Needless to say I will not hesitate to strongly consider them when I am ordering my new glasses. The selection there seemed very large and the fact that they are open till 6pm sometimes is very helpful. Thank you again to whomever helped me, life is too short to go around with taped glasses!

Office staff seems to be more interested in skipping out on office hours than doing their jobs…read more It's too bad - the doctors are great.

Doctor Le is really dedicated to her practice. She noticed issues with my eyes that my prior doctor…read moremissed or didn't tell me about. She is very kind and will explain to you in the simplest terms what she sees and the best treatment options for you. I trust her advice and have seen a great results

So happy I found this place! From beginning to end Dr. Le was very professional, knew what she was…read moretalking about and shared her knowledge with me, and neither pushy nor haste. I used to go to a place in Charlestown and Tufts Medical Center for my eye care but I didn't feel like a unique patient, so I decided to go elsewhere and happy that I found Dr. Le. She was running a bit late when I showed up and acknowledged it, I was surprised to see that she was one person running her entire practice! So I gave her some slack, and with her personality, I couldn't even be upset! When going through my eye exam, she answered questions I had, taught me about eye care, and was the most consultative doctor that I've met which was great! She has to try on a couple of contacts, and made sure that she was extra thorough even if it took an extra couple of minutes. That I could appreciate. I feel like at other places, doctors typically rush through here and there, and are always on the go. I'd recommended seeing her at least once! You'll love her personality and her care!

Hill eye associates is an amazing office. All of the employees were so friendly and helpful. The…read moreeye doctor was extremely thorough and pleasant. The young lady that helped me pick out a new pair of glasses went above and beyond helping me. I highly recommend Hill eye associates.

I have been a patient at Hill Eye Associates for many, many years, and I would not go anywhere…read moreelse. The office environment and staff are so welcoming and helpful. Dr. Hill is so patient and thorough in his examination, he always asks how are you doing, and he listens to what you say or ask. If you have to go to an eye doctor, you are not going to find a better eye doctor than Dr. M. Hill.

Horrendous. Worst medical experience EVER. Unproffesional, rude, cancel last minute. Had no idea…read morehow to bill either of my two great insurances. Tried to get me to pay out of pocket when BOTH insurances would have covered in full. Called both insurances and they called this office to tell them just that. Six calls and they NEVER picked up at 11 am!! A complete mess. All they care about is making money NOT care of patients. AND NOT autism friendly. Stay away special needs parents. They could care less. So so AWFUL!

Walked in to inquire about getting an appointment with a new Dr. They said you have to register…read moreonline. Could not even register in their office. Then they told me the next appointment is in September. This is March and I do not think my eye emergency will wait that long. There are much better choices out there. Avoid.

I've always received excellent care from Dr. Terry Chin, but my recent experience with the front…read moredesk was very disappointing. When I called about my prescription expiring on 11/26, I scheduled the next available appointment for 12/30, which meant I would be without contacts for 13 days and needed a few sample lenses to bridge the gap since I couldn't purchase more with an expired prescription. When I requested samples, the receptionist was dismissive and offered no help. When I asked if she could check with Dr. Chin, she replied--in a tone that made me feel as if I should have known better--that he was with patients all day. I explained that I understood, but hoped she could ask him at some point when he wasn't actively with a patient. Despite this, she never followed up. I emailed the office today, following up on my call from Monday, explaining the terrible experience I had with the woman I spoke with and again asking that my message be passed along to Dr. Chin, as he deserves to know why a long-time patient is leaving. And once again--no response. At the very least, a response to my email should have been a basic professional courtesy, but I didn't receive any acknowledgment whatsoever. Do better, front office at Andover Eye. After reading other reviews of AEA, there seems to be a consistent theme of dissatisfaction with the front desk staff. It's surprising that nothing has been done to address it, and it makes me wonder whether the doctors are even receiving this feedback. I hope this message ultimately reaches Dr. Chin. He has always been excellent, but the lack of support and communication from the front desk ultimately led me to seek care with a new provider. On a positive note, I want to give a shout-out to the optical office staff--they have consistently been terrific.

I waited an hour today for an appointment and had to cancel it because I have other…read moreresponsibilities. They schedule too tight and I have never had an appointment here on time. I suggest people call ahead so they don't waste their day or if they have to reschedule, they can do it before they go and sit.

I like Dr Foti. He is my optometrist. He doesn't use the thing for glaucoma that squirts air into…read moreyour eye. He also takes time to answer my neurotic questions about contact lens best practices. I'm so glad to have a great optometrist. I mean he gets the job done. I like it. TBH I saw some low rating reviews. I don't know what it was like for those people in those experiences at those times, and I respect that. But I like this office. they are super helpful to me. The thing about an optometrist is that to a certain extent it isn't your favorite pizza restaurant, where the heights of taste can keep increasing to infinity. i go every 18 months and it is pretty straight forward what you will get. and Dr Foti does all the things that should happen in an eye appointment and he is a nice person. i mean what more could i ask for except like free pizza

Very impressed with Dr. Foti, very professional with a fantastic staff. Very informative to my…read moreentire family. I would strongly recommend Dr. Foti.