Stan was efficient, professional, and personable. I highly…read morerecommend both him and Andover Optical. (An additional positive is that there is easy, convenient parking.)

I went to Andover Optical to have Transitions Lenses fitted to a frame. I had done some research…read moreprior to visiting Stan as to which product I wanted, he was very thorough w regard to pros and cons of various products.I was told the work would be done in a week. I received a call a few days later that they were done. The workmanship is excellent as is the customer service. Andover Optical is located in beautiful downtown Andover. It's refreshing to be able to do business with an independent proprietor w a reputation of excellence. My family has done business here for decades.

What an outstanding experience I had when I went to The Eye Place for the first time. My glasses…read morethat I've had for over 10 years snapped in half recently, right on the bridge. I need them desperately to see. Ordering glasses at most places would take days to come in. Teaches me a lesson not to have a back up pair around. So on a whim I found The Eye Place. First off, on Shelles The Eye Place website, I really liked what she had to say about herself, her background, and how she runs her business. As a person that has spent many years in sales, I believe in transparency and not being pushy with the customer. Shellee has those same values. Transparently speaking I just went in there to see if she had any ideas on how I could maybe fix them. She's quite lovely in person. She knows what she's talking about and treats you like your family. I felt like I had known her for years, the way that we talked. When I finally pulled out my glasses to show her what had happened, she didn't even miss a beat. She found a similar frame and popped out the lenses on my broken pair of glasses and put them in the new frames. The new frames are at a great price point. She made little adjustments on the glasses to ensure they fit my face properly. The transaction was smooth and seamless. I love my new glasses. Shellee has a wonderful selection of glasses to fit any face and designs to fit anyone's unique style. You can tell by the way Shellee interacts with you that she loves what she does and she ensures that her customers leave with a smile on their face and the perfect eyeglass frames. I would highly recommend her to anyone looking for a wonderful Optician that takes pride in their work and delivers high quality care.

Shellee is great! Very helpful in finding you the right pair of glasses. Received my new pair in…read morejust a matter of days!!

Hard for me to understand that some of these reviews are talking about the same place that I've…read moreexperienced . It will be 10 weeks this Monday since I had my eye exam and was fitted for my glasses . At the 4 week mark I called left a message and received no reply . I then called 6 more times . Sometimes they said they were closed and would get back to me (they didn't) sometimes these were times that were posted as open online. Other times it said they were with a patient and would get back to me they didn't There hours seem to be whatever they feel like . This week they were closed Monday open Tueday 2 to 6 closed Wed and Thursday Friday 2 to 6 and today Saturday they opened at 3:30 and now it's 4:46 and online says closing soon open Tuesday at 2 pm . Finally I've had to file a complaint with the Federal Trade Commission , the consumer division of the Mass Attorney General's office , and the customer service of my insurance company . I'm not exaggerating when I say this is my worst experience with a business

I'D GIVE ZERO STARS IF I COULD…read more My son needed new glasses and they take our new vision insurance. We had a prescription all he had to do was pick out some frames and place the order. We had to wait for 45 MINUTES for them to place his order. Then we were told it would take 10 days for the order to be completed. NO one had called to let me know if they were in so I called back 10 days later and the voicemail message said they were CLOSED FOR THE NEXT 2 WEEKS. Why couldn't they have told me that when I placed my order! WE ARE NEVER GOING BACK

I went in to purchase a pair of eyeglasses, with my prescription, and experienced the worst…read morecustomer service I've ever experienced. The woman did everything she could to talk me out of buying a pair of glasses there and she finally succeeded. I walked out without new glasses. If I could give this establishment less than one star, I would.

I had an amazing experience getting my annual eye exam here at Boston Vision. Dr. David Mignault…read moreand his staff are incredibly welcoming and efficient, getting me in right on time. Dr. Mignault is hands down one of the most knowledgeable and caring doctors I've ever seen. He didn't rush through the appointment, explained my prescription changes in detail, and gave me great advice on managing my eye health. I high recommend him!

I first went in 2019 and had a wonderful experience. I then made the poor decision to not go back…read morebecause there was a place closer. What a shame! I came back today and it was such a breath of fresh air. The technology is straight from Star Trek. Dr. Violette is incredibly personable and was not 'judgey' at all that I had been to other places before returning back to his practice. It was a wonderful informative appointment and I am looking forward to the coming follow up appointment and getting back on a routine eye prescription track in the future with this awesome place. Thank you for welcoming me back!

Dr Violette is the best and his staff are very helpful, they are proactive with insurance coverage…read more I have been a patient for more than 10 years! I would highly recommend them!

They did a great job on the new lenses in my Lindberg glasses & I'm very happy with the results…read more The associate who helped fit my glasses was lovely and I look forward to my eye exam in July.

I was very happy with my chosen eye doctor. The entre staff was smart and friendly! Dr. K was…read morethorough,smart,interesting and I could tell all-around nice guy ! Great sélection of glasses !!

Had a great experience in this location! Really friendly and helpful. Not to mention a doctor's…read moreoffice with great AC!

Turns out my doctor prescribed incorrectly. Although, it's been more than 30 days since I bought…read morethe lens+frame from these guys, they were very understanding and helped me with replacing it with the right prescription. The owners are very friendly and nice. They answered all my questions without rushing through. I picked this place originally because prices were cheaper compared to other places I had visited. Highly recommend them.

I have been a customer at Reading Eye Associates for over 30 years, wouldn't go anywhere else if…read moreyou paid me!! Bob Colombo is the most knowledgeable optician I've ever dealt with. Whether it's a last minute request, broken glasses, contact issues, he and his staff drop everything and take care of you as if you are their only patient. Their prices and selection are second to none. Always a seamless experience when it comes to insurance coverage/paperwork. When my father was ill and in need of eyeglasses, he was treated with kindness, respect and compassion, my family and I will never forget that, never. I would and do recommend these folks on a regular basis, great people.

I've been coming here for over twenty years. They are everything you'd want in a local business…read more They practice the disappearing art of opticianry. The staff is licensed and takes careful measurements to make sure your lenses are correct. They stand behind their product and you can swing back for adjustments anytime. They will remember your name and take care of you here. Go to a big chain if you're looking for cheap, mediocre glasses in a hurry.