Too bad there are only five stars to award- Shelli Rubin deserves, at least, ten. She, totally,…read more"gets it" because she cares. I've needed her help with glasses a dozen, or more, times, and she never disappoints. My wife went to a Boston Opthamologist, who wrote a prescription she had filled by the Optometrists next door. The prescription was wrong, and the frames didn't fit. It took a year for them trying to get it right. She finally gave up, and took her script to Shellie. Within days, she got the glasses back, and EVERYTHING worked the way it was supposed to. I would never hesitate to recommend Shelli. In her profession, she's as good as it gets. Ten stars!,,

What an outstanding experience I had when I went to The Eye Place for the first time. My glasses…read morethat I've had for over 10 years snapped in half recently, right on the bridge. I need them desperately to see. Ordering glasses at most places would take days to come in. Teaches me a lesson not to have a back up pair around. So on a whim I found The Eye Place. First off, on Shelles The Eye Place website, I really liked what she had to say about herself, her background, and how she runs her business. As a person that has spent many years in sales, I believe in transparency and not being pushy with the customer. Shellee has those same values. Transparently speaking I just went in there to see if she had any ideas on how I could maybe fix them. She's quite lovely in person. She knows what she's talking about and treats you like your family. I felt like I had known her for years, the way that we talked. When I finally pulled out my glasses to show her what had happened, she didn't even miss a beat. She found a similar frame and popped out the lenses on my broken pair of glasses and put them in the new frames. The new frames are at a great price point. She made little adjustments on the glasses to ensure they fit my face properly. The transaction was smooth and seamless. I love my new glasses. Shellee has a wonderful selection of glasses to fit any face and designs to fit anyone's unique style. You can tell by the way Shellee interacts with you that she loves what she does and she ensures that her customers leave with a smile on their face and the perfect eyeglass frames. I would highly recommend her to anyone looking for a wonderful Optician that takes pride in their work and delivers high quality care.

The best prices and the employees are well trained on all aspects of fitting glasses. You save a…read moreton of money and great quality

Kyle deserves 10 stars. Typically when I go to pick up contacts at Costco I'm greeted by a woman…read morewho will ask the reason for my visit. When I tell her I'm there to pick up contacts she'll tell me she can't help me, step away and stand in the kiosk not assisting other customers, while Kyle runs around frantically taking care of ALL of the customers. Please promote Kyle or at least give him a raise! That said... I had the unfortunate experience of speaking with Deanne tonight. I wanted to order a 6 month supply of my contacts. My prescription - which hasn't changed over the past couple of years - is due to expire this month. As all contact lens wearers know, your prescription is good for one year, however my insurance (BCBS) just this year changed their benefit to only allow eye exams once every year and a half. I am a teacher and sadly cannot afford to cover the costs of an eye exam and contact fitting fee out of my own pocket. Since my eyes have been stable, my optometrist's office advised me to order contacts in advance to carry me through the additional 6 months. At first Deanne refused to place my order. Once I explained my situation to Deanne she begrudgingly asked for my card number. I typically order a 3 month supply so i asked her to confirm it woukd be a 6 month. She very condescendingly told me how many contacts would be in each box and said "so yes it will be 6 months." Then, as I began to give her my card number, she rudely interrupted me telling me it wasn't a Visa (it is). Exhausted, I asked if I could just come in with cash. I asked for her name and she proudly told me it was Deanne, and that she was the manager. I'll now be trying to find another discount provider for my contacts. Perhaps BJs has better customer service.

A well run office - the chain makes it easy to arrange last minute eye exams online. Dr. Gammon…read morewas very thorough - took the time to understand what I wanted in my Rx, and yeah, very happy with the results. The office is well run. The frame selection is down to the usual suspects - but I was able to find a pair that stood out a bit. They navigated my insurance well. My wife actually ended up returning her order for something completely different, and they were very helpful and made the exchange a painless affair. Recommended.

This is one of the most disparaging and pathetic experiences I have ever had at an eye exam place…read morein 15 years. I was consistently forcefully ignored, belittled and patronized about my capability to afford anything outside of what my insurance allowed. And the woman that handled my service or lack thereof refused any feedback on the type of glasses I was looking to purchase, she was outright indignant and belittling but yet when other caucasian patrons walk into your establishment they were greeted warmly and talked to respectfully. to make matters worse, the glasses that I picked out weren't even the ones I received in fact they weren't even in the same class. I expressed my budget and willingness of $575 to spend on glasses and yet they charged my insurance for those glasses and they didn't even have the decency to give me the ones that I picked out to purchase defeating the whole purpose of the $575 out of insurance budget, Hence I was more than fiscally able to purchase a pair of my choosing regardless of what insurance covered . I will never do business with this company again, but maybe that was their whole gold to discourage people with disabilities or under insured individuals from returning?? I could be completely wrong, well I'm just speculating but in any case I will not go back because i'm no longer a glutton for punishment.

I was searching for a new optometrist and MyEyeDr in Danvers got the best reviews. I got an…read moreappointment with Dr Patel the next day. Everyone was very kind and helpful. Dr Patel was very professional and paitent. Pricing was very competitive! I am very glad to have chosen this business!

It makes me sad to leave this review because in I think everyone who works here is very kind and…read morewell meaning, but this was such an unusual and upsetting experience that I hope can be prevented and avoided in future. I flunked my first contact application appointment and I booked a second appointment for contacts at 3:30 hesitantly, explaining I wouldn't be able to arrive until 3:40. I was assured this would be fine. I arrived at 3:40 and went into the doctors' office around 4:10/4:20. I had practiced beforehand and was able to put the contacts in (hooray!). I had an unexpectedly really hard time getting the contacts out though. After trying for a while and asking for help, my doctor Amanda Gannon told me she "didn't know what to tell me" and that if I couldn't get them out by myself or with assistance that I would have to go to the ER and have them surgically removed and that MyEyeDoctor was closing in 10 minutes. She kept telling me that I had to get the contacts out and that they were closing until I started crying. She kindly told me she would wait until I could get them off and after the pressure was taken off, I was able to take out the contacts. She told me I had "gotten myself worked up" and that I would most likely be able to put contacts in at home. I was surprised to see that I left exactly at 5, which is when MyEyeDoctor closes. I can't imagine how hard these eye doctors are working and how much they want to get home, but this is one of those experiences in healthcare that will stick with me. I appreciate the doctor giving me some extra time, but I really feel like this whole thing could have been avoided with different scheduling or with my doctor easing up when she realized I was struggling with the contacts. I did wind up getting them out in time for closing, but I was really scared and upset. Lovely front of desk people, nurses, and doctors, and I've had very positive experiences with my glasses, so perhaps this was just a bad day.

Been a customer for decades, honest & best service you could ask for! You just can't replicate the…read morequality and attention and care Alisa & the Melrose Family Optometry team & Drs Ciampa & Maggio provide. Highly recommended!

Without a doubt the best glasses I have ever had!!! Dr. Maggio is a considerate, kind, and well…read moremannered doctor who excels in his field. The environment is always warm and comforting. The last time I was there, the kind staff helped me pick out the best glasses for me! I might be a bit biased but they look fantastic. I cannot recommend this place enough. So much that I tell all of my friends that they would be crazy not to go to Dr. Maggio!

My family and I have been going to Marblehead optician for several years now. All the staff are…read moreexceptionally kindhearted and personable. Jim and Brien care about all their patrons. If your not happy they are not happy. They will go out of there way to make whatever wrong right. My family we all have tricky perscription to make but Jim ALWAYS finds the right lab to make our lenes and he ALWAYS has a more than reasonable price. Jim will also entertain you with his many funny antidotes about one thing or another, or he may surprise you and belt out in song. I cant praise these guys enough. They will be totally honest with you in regards to trying on frames. If you ask their opinion they will be open and honest and may recommend something else.They are the epitome of compassionate human beings. Love these guys. Wouldnt go anywhere else! Harris Family

it was a great experience. they shared lots of knowledge and recommendation that worked perfectly…read morefor me uninterested in their customer- i got quoted a specific . i had visited Advanced Vision in Swampscott first and found their pricing to be very high and their staff unhelpful. i went to Marblehead Opticians and had the opposite experience. their pricing was significantly less and service was outstanding- i highly recommend them

Went here for the first time for an eye exam today and Dr. Angelo is great. Very thorough, asked…read morelots of questions, and was just a really nice guy. And they even went above and beyond - since I had to order lenses with a certain coating and also of a certain material (thus tacking on two extra charges on top of normal lenses) he gave me one of the "extras" for free to help keep the price down. They seem to put the patient first and profit second, which I really appreciate. The woman at the front desk is very nice as well, and was a joy to interact with. Overall a great experience, and I would recommend them to anyone in the Methuen area.

Kindness, compassion & knowledge. You get it from the second you walk in the door. I've been going…read morefor 23 yrs & I dread the day, Dr. A says he's retiring.

A friend referred me and I am so grateful she did. Great people working at Agawam Eye Associates. I…read morehad a very thorough eye exam, that my insurance paid for. The Dr took his time to make sure the prescription was correct. I have had trouble distance reading with my glasses. The prescription I received is the best I have had in years. I purchased computer glasses and regular glasses. They used a frame I had with me for computer glasses, just put in new lenses. I bought a new frame and lenses for daily wear. They recommended a color frame, and I said no to that. Went back a few days later and exchanged the frames to the color frames they suggested. Lots of complements. The lenses are made on site, and are perfect. Had my new glasses in less than a week.

This is a family owned and run business. Peter and the folks are extremely knowledgeable and…read moreengaging people. They have a large variety of frames to choose from. An optometrist there who tested my eyes did so more thoroughly and with greater care than anywhere I have previously been. At 66 I've been a few places.. The frames and lenses (manufactured on-site) are more competitively priced than you will find anywhere in the area. It's a warm and friendly environment to browse for a new look, with helpful suggestions if needed. They have fixed many of my glasses, some I have had for years. They turned around a broken pair, same day, updating them into a new frame I needed for a business trip. What's not to like~ You won't find a better Eye Associates anywhere. Believe it!