i had a great experience with dr. sehgal, she is very personable and helpful. i'm more likely to…read moreget annual checkups with her due to her care. i did get the optomap retinal imaging which was super cool, and dr. sehgal went over it with me to explain everything. the process was quick, probably less than 60 seconds for both eyes, and i definitely think it's worth it to be able to access this type of technology for $39. like others, i did not expect a contact lens fitting cost, which was $80. i have been fitted for contacts in the past and have not been charged. dr. sehgal did take the time for a long fitting since it has been awhile since i've gotten my eyes checked (6 years) and my rx changed a bit, so i do appreciate her kindness and patience, i just think it should be known at the beginning of the visit. overall i had a great visit with dr. sehgal, she referred me to a lasik specialist who called 24 hours later. i really enjoyed our visit and think she's a great optometrist. amanda & other staff were very helpful and i was able to get a much needed adjustment for my current glasses in no time. i didn't find they had a good selection of frames, though. better than expected experience for an eye check-up.

I needed to get a new prescription, so I could get new glasses.They told me they took my eye…read moreinsurance. The day I went in for the eye exam, I filled out the billing paperwork for the eye insurance and told them several times not to medical insurance. The receipt I got showed the supplemental insurance co pay. They then turned around and fraudulently billed my medical insurance anyways. I received a totally different prescription than I've ever had and it is no good. I am now stuck with no glasses for two years because they billed my medical insurance.

What an outstanding experience I had when I went to The Eye Place for the first time. My glasses…read morethat I've had for over 10 years snapped in half recently, right on the bridge. I need them desperately to see. Ordering glasses at most places would take days to come in. Teaches me a lesson not to have a back up pair around. So on a whim I found The Eye Place. First off, on Shelles The Eye Place website, I really liked what she had to say about herself, her background, and how she runs her business. As a person that has spent many years in sales, I believe in transparency and not being pushy with the customer. Shellee has those same values. Transparently speaking I just went in there to see if she had any ideas on how I could maybe fix them. She's quite lovely in person. She knows what she's talking about and treats you like your family. I felt like I had known her for years, the way that we talked. When I finally pulled out my glasses to show her what had happened, she didn't even miss a beat. She found a similar frame and popped out the lenses on my broken pair of glasses and put them in the new frames. The new frames are at a great price point. She made little adjustments on the glasses to ensure they fit my face properly. The transaction was smooth and seamless. I love my new glasses. Shellee has a wonderful selection of glasses to fit any face and designs to fit anyone's unique style. You can tell by the way Shellee interacts with you that she loves what she does and she ensures that her customers leave with a smile on their face and the perfect eyeglass frames. I would highly recommend her to anyone looking for a wonderful Optician that takes pride in their work and delivers high quality care.

Shellee is great! Very helpful in finding you the right pair of glasses. Received my new pair in…read morejust a matter of days!!

My husband has needed new lenses three times in the past three years. The first two times we went…read moreto Lens Crafters. Both times we were told that he needed to buy new frames. Both times it cost us about $650.00. Some friends told us that they had gone to Walmart and had spent much less for frames and lenses. This year we went to Walmart and we were told that we did Not have to buy new frames and that they could use either one of the frames we had purchased at Lens Crafters. We chose the one that Lens Crafters had told us we could NOT use last year. The result, my husband has new lenses in the frame he likes for $275.00. We did encounter a problem with the prescription. Walmart was wonderful. They actually had to make the lenses three times but did not charge us anything extra. We will be going back to Walmart for all our new glasses.

I would leave zero stars if I could. My son had a contact appointment scheduled and they said it…read morewould take an hour within 10 minutes the woman comes out and tells me he will not pass because he is to shaky however I could make another appointment so not only was it $80 for 10 minutes she proceeds to tell me that I should have done research and had him watch videos when I said to her that if it was required to watch videos than when the appointment was made they should have said that and her answer to me was it's not my job to teach you how to parent. She was VERY UNPROFESSIONAL and should not be working with customers .

Microsurgical Eye Associated, the affiliated eye doctors were highly recommended by my daughter's…read morepediatrician. The examination of her revealed that she needed new glasses so we went to North Shore optical, which is in the same lobby basically. The eyeglass specialist was highly competent, friendly, and informative. Eyeglasses are not cheap. The glasses are not as cheap as Costco or big box store, but are very competitive with other private eyeglass stores.

My husband had cataract surgery and needed new lenses only. He was taken so advantage of. They…read morecharged Medicare and charged him over $1000 for lenses only. He wanted to keep his frames. Stay away. After researching he could have gotten the same lenses for $199 and single vision sun glasses for $199 he called less than 24 hours later to cancel. They said he could not cancel the order. They would not cancel it. They refused to. Very unfair business practices.

Well, I'll have to admit that I got a coupon in the mail from my healthcare provider, Harvard…read morePilgrim, offering a free pair of glasses if I get an eye exam, I went to Visionworks @ Danvers Plaza for a pair of reading glasses. After my last exam somewhere else a couple years ago, figuring they had to smack the camera to get it to work for my optic nerve picture and handing me my new glasses with a dumb look and no fitting I decided to change optometrists. Visionworks was great in all regards and the exam matched my opthalmologists who are treating my Glaucoma at the BI. Thank you

I typically don't go into the Danvers location because of bad past experiences but I thought I…read morewould give it one more shot, boy what a mistake. I will never go back. my mother and I walked into store it wasn't crowded only one other customer with an employee helping her. Three other employees never looked up from there computers to even say hello, can I help you? we went from the front of the store to the back trying on about a dozen glasses and not one of the three employees even looked up from there computers and asked if they could help us. we walked from the back to the front of the store looking at gl hoping someone would look up and acknowledge us but nothing I wouldn't recommend the Danvers location at all. Saugus location is much better inviting and employees always greet you as soon as you walk into the store

I just wanted to commend the service I just received. I bought frames on line and thought I could…read morejust pop them in myself. I was wrong. So I went the LensCrafters in Peabody and explained the situation and a man with a beard (I didn't get his name) took them and in 5 minutes gave them back at no charge. I just wanted to give recognition to a job well done. Thank you so much!

They are very rude when you call to see if glasses are in, they tell you glasses have been shipped…read morewill be here next day it's been 2 weeks still not even "SHIPPED" WORST LENSCRAFTERS NEVER AGAIN

Long Checkout Times: Even with multiple lanes open, shoppers frequently report long lines and,…read moresometimes, slow-moving self-checkout, according to The Street and other shoppers. Chaotic Crowds and Parking: The biggest complaint is the packed parking lots and crowded aisles, particularly on weekends.

Went to the pharmacy in spoke with a woman Jasmine possibly one of the rudest person I met​​read more