This was my first visit here, as I was trying to find an ophthalmologist closer to my home. I…read morewaited 25' past my appointment time to be called, & the resultant examination by the optician (I presumed) seemed cursory at best. After waiting another 10' or so, the ophthalmologist arrived and her examination couldn't have taken 5 minutes- she was trying to get out of that room like it was filling with poison gas or something. Very hurried, & not the level of care I have come to expect as normal. Also my last visit here...

The optical department eyeglasses are grossly overpriced. Comparable glasses can be found on-line…read moreor at Costco and similar stores for half the price for the same quality frames, lenses, scratch and glare resistant coatings. OVERPRICED!

I saw Dr. Riddle with my companion and he was very thorough and spent as much time as we needed…read moreanswering any questions. Recommend to anyone!!

They call it the Medical Eye center in ads but when you go there they emphasis eye "clinic". Nashua…read moreis a new location and I can understand growing pains but that tiny office is staffed with some unhappy people so if you go there make sure you keep smiling when, after be dilated immediately, you sit or possible stand in a crowded waiting room with no masks, for an hour. The money is in procedures so once you are stable you will be scheduled to meet their needs not yours.

I have been a patient here since 2017 and I have had nothing but the best of care and service…read more Everyone is always upbeat and friendly. Went through construction with them and everyone was great with providing directions. Had to get my glasses fixed a couple of months ago and walked into a beautiful new facility with fantastic lighting and displays. They have always worked with me for appointments and I have never felt rushed. They are top notch and have very high standards.

Nashua location the drs were great. the gentlemen who does glasses fittings how ever was a straight…read moreup Ahole to my wife. it seems planned now that they are directly arcoss the street from the police station because they would not be safe treating patients/customers like that anywhere else. she told you exactly what she needed. you smiled. then lied and tried to upsell. then shamed when the money you knew didn't exist wasn't there. then tried to bully my wife at the front counter/ reception area. My wife and I have gone here since we were children. but after this experience i will use bleach for eye drops before i go back to this establishment. the fact that you knowningly employ that POS has entirely changed my oppinion about this practice, this buisness, and the people who run it. to you specifically sir. theres nothing negative enough that yelp will allow me to say to you. If you ever want to spar a few rounds i would love to punch you in the face repeatedly and legally.

Went here to do eye exam for my mom... everything went well, and it's a nice eye exam. And they…read moreemail the prescription upon request. I'll recommend this practice.

I decided to buy my Rayban eyeglasses at Lumen eye care back when it was called Illumineyes. Rather…read morethan buy them from a discount box store or chain store I paid a premium price thinking quality and customer service. I had to bring them back for an adjustment because the arm hinges became bent and they were adjusted. Earlier this year or late last year before they moved to their new location and changed their name, the hinges to the arms became misalign/bent again and they adjusted them a second time. This week I went to their new location and now called Lumen Eye Care because for a third time needed to be readjusted because again the hinges were bent/misaligned. This time when I checked in at the front desk and verified I bought these glasses there, a male person I think it was one of the doctors said I will help you. He asked what was the problem and I explained the issue and gave him the glasses. He took them out back and I was thinking like the previous visits he was adjusting them. Instead he was verifying I purchased them at the old location and name, when I bought them and knew I was backed at least once with this issue. He told me there was nothing he could do and it was a known issue with these Rayban glasses they don't even sell this particular frames anymore. So what changed from the last two times I been there.? They changed locations and name. If it was a known issue why didn't he tell me rather than fix them like the other two times? Didn't want to deal with products purchased at the old location and old name? I don't know the answer. I do know I will be getting a new prescription this summer and I do know I won't be buying them from Lumen Eye Care.