I went to purchase three replacement windshield wipers for my sister-in-law's car (2 in the front and 1 in the rear). I googled to get the sizes and then, at the checkout, I asked the sales associate to please confirm I had the right sizes for the year/make/model in question. Consulting his computer, he insisted, multiple times, that two of the wipers I had were incorrect -- and told me to get different ones, which I did. When I went to install them later that night, the two he insisted I change were (wildly) incorrect.
I dislike giving Amazon my business and would much prefer to support a local store. But who wants to shop at a store that's the opposite of helpful?
I returned the wipers the next day and the sales associate (a different one) was friendly and professional. For this reason, I am giving some stars since returns are always a part of the overall shopping experience, even though no one wants to have to do that. read more