The Erdman Ave store @ 3925 Erdman Ave in Baltimore, Md., has the worst customer service ever…read more Slow and inadequate. Not to mention that the store is filthy!! The associates look and sound like they don't want to be there. Don't try to call the store because they just answer the phone and then put you on hold and they may not come back to the phone, so you just hang up and call again. I had been on hold for 10 minutes and my friend who was sitting right beside me the store. Someone answered the call and asked how they could help her and as she began speaking they put her on hold. Mine you I am still holding on the line and it's been 21 minutes. Why am I on hold for 21 minutes??? They need to get people who want to in that store!!!! someone just answered the phone again and told me to hold.

Advance Auto is by far my favorite auto store, but this store is a joke... can items ever be in…read moreplace and the staff be alert and aware. Its like they go there just for a paycheck... a job isnt just a paycheck. If your in retail you need to understand that customer service is key to that job.

Crazy Rays sold the yard to a nat'l company called LKQ, no way to contact the yard directly…read moreanymore. Also, the LKQ call center personnel could not answer any questions I had regarding vehicles, parts etc., but offered that I could just drive to the yard to ask questions. In summary, you can't call them directly and you can't get any answers from the LKQ call center. You just have to hope to get lucky once you arrive on site.

Has a good selection of vehicles but have to be quick as there is a quite a few people who go thereread more

Judah went above and beyond great employee the whole staff deserves a raise honestly best auto zone…read morein the city now

Store is well stocked, and the people working there are consistently helpful and friendly.read more

Morcia made my experience today the best. She changed my windshield wipers for me and was extremely…read morekind and genuinely wanted to help out even when things didn't work at first. Thanks so much!

Terri and her manager Ms. T gave very poor customer service. Very disrespectful and unaware of how…read moreto use charge accounts.

Salvo used to be our favorite auto parts store. They had locations all over the place, but it still…read morefelt like supporting a smaller, local business. They're all gone now. Bought up by O'Reilly. It's weird watching the stores of my childhood disappear. My grandfather was a mechanic and there were Salvo stickers on many of his toolboxes. Sigh.

I've been to other AutoZones but the staff at the Taylor Ave. is the best. I needed seals for my…read morecompressor and Sean knew exactly what I needed and suggested that I take freon with me so that I have it to charge up the AC. Well the mechanic asked for the freon, and I had it, and was ready to go! After visiting the other store on York Road, I almost gave up on having a working AC for that crazy hot weekend. Thanks Sean....

The guys here are super kind and helpful every time I come in. I appreciate their no-nonsense…read moreapproach to repairs and I never feel like I'm being upsold or scammed-- they just lay out the facts, and let me know they can help if and when I want. For instance, my car's battery was getting old. They said, "we can fix it, but it's not urgent, so come to us when you're ready, it'll take 20 minutes to get done." Went in today with a warning light on. Turns out it was just low tire pressure which they fixed for no charge. Real upstanding business that I love supporting.

I will not take my car anywhere else! This is the most honest and helpful car repair shop in…read moreBaltimore City. Steve is always so kind and helpful when explaining what is going on with the car and what my options are. He is very knowledgeable and responsive.

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

They were a great supplier until Napa bought them and cut the manpower and product availability to…read morenearly nonfunctional levels for a parts store. I'll just pay the extra from another place. The Napa corporate office needs to fix this.

From the owner: A family business since 1945, Standard has more auto parts IN STOCK than anyone else in the…read moreBaltimore area. If you're looking for a part, we've got you covered 365 days a year.