1. AutoZone
Baltimore, MD
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2 years ago
Judah went above and beyond great employee the whole staff deserves a raise honestly best auto zone in the city now
Store is well stocked, and the people working there are consistently helpful and friendly.
4621 Harford Rd
Baltimore, MD 21214
Beverly Hills
(410) 951-5303
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https://www.autozone.com
Does AutoZone have free WiFi?
Yes, AutoZone has free WiFi.
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Hours
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People searched for Auto Parts & Supplies 1,732 times last month within 15 miles of this business.
Pep Boys
(60 reviews)
Dillon took me right in when I called frantic due to check engine light. Fuel injection clean, oil…read morechange, and tune up was the services I received. Dropped off car. Done in about 1.5 hours. Welcoming, competitive prices, and knowledgeable mechanics. I trusted my car would be taken care of, and it was. Blanca Sol is driving like new! Thanks, guys! Recommend? Absolutely.
This location needs an experienced manager. They suck big time. The customer service is…read morenonexistent. No sense of urgency. Went in for a replacement brake light, waited only for them to tell me come back tomorrow for a simple 4 min job. The mechanic said he was done for the night and it a was not 7pm. I waited for 90min!!!! How long does it take to pop a brake light in??????
Advance Auto Parts
(3 reviews)
The Erdman Ave store @ 3925 Erdman Ave in Baltimore, Md., has the worst customer service ever…read more Slow and inadequate. Not to mention that the store is filthy!! The associates look and sound like they don't want to be there. Don't try to call the store because they just answer the phone and then put you on hold and they may not come back to the phone, so you just hang up and call again. I had been on hold for 10 minutes and my friend who was sitting right beside me the store. Someone answered the call and asked how they could help her and as she began speaking they put her on hold. Mine you I am still holding on the line and it's been 21 minutes. Why am I on hold for 21 minutes??? They need to get people who want to in that store!!!! someone just answered the phone again and told me to hold.
Advance Auto is by far my favorite auto store, but this store is a joke... can items ever be in…read moreplace and the staff be alert and aware. Its like they go there just for a paycheck... a job isnt just a paycheck. If your in retail you need to understand that customer service is key to that job.
T & S Auto
(25 reviews)
Great folks and great service. Tony got me in and out for service to two cars in no time at all…read more Located on a main thoroughfare, this shop is also extremely convenient. Highly recommend.
best auto shop in baltimore city! they are honest, compassionate, and caring! it's not about a…read moredollar with them. they treated my 2000 buick like a bentley! unfortunately, my car couldn't be saved but, they could've clean me out! the didnt! they told me the truth! gave me time to process, he the best tony thank you! he deserves a million stars!!
Rosedale Auto Service
(7 reviews)
Called and explained everything that needed to be done a month ago, was told no problem but they…read morecouldn't take the vehicle until today. Called today and was told actually they can't work on it. Would have been nice to know I so that I could find somewhere else from the start.
Poor customer service. they charge you for service they never render. when you make a complain the…read moreowner called out all of his staff and states come and see this guy hesitate from paying you guys from the job you guys have rendered?
Buy Here Pay Here
If you have the down payment they're asking for--don't give it to them. They are not trustworthy. I…read morespoke with them over the phone, and Tony wasn't even willing to hear me out. All he kept saying was, "Just come in, bring your paystub and license, and we'll get you out of here." I already knew it wouldn't be that easy, so I didn't go in expecting much. I was pre-approved by another lender who works with this dealership, so I figured it was worth checking out. Unfortunately, I ended up dealing with the manager since Tony was with someone else. I guess he thought being the manager gave him the right to be rude. He didn't check my income or anything--just took my license, walked to his office, came back, and asked how much I had down. I told him, because it was already on my application. Then he hits me with, "I can get you approved, but you'll need $7,000-$8,000 down. Do you have that?" And he didn't even sit down--he was standing behind me, clearly focused on another customer. At that point, I was done. I just pulled out my phone and called my ride. He shrugged, said "OK," tossed my license back on the desk, and walked off to help the other customer.
The dealership was closed down. I went there to surrender a car due to the fraudulent loan they set…read moreme up on. They pocketed the down payment and the vehicle is a terrible price of garbage. Barely drives up hills. Dim headlights that they promised to fix and never did. 6 month trade in not honored and lied about. Good they closed down. Should've not been scamming people! West lake financial is even worst that's backing them.
H & H Auto
(1 review)
I love this place . I brought in 3 vehicles and they were all completed in one week !…read more Excellent customer service and mechanics. Secretary was very kind ! 5 stars !
Autozone
(2 reviews)
Excellent service, I was able to call ahead, I spoke to a young lady that completely took care of…read moreme. I gave her the model of my car, she was able to locate the part that I was looking for and hold it for me for same day pick up. I walked in the store, waited in a small line, once up to the counter, paid and out the store in less than 5 minutes.
Worse customer service ever !! Had me waiting for 30 minutes for people to clear but when it was…read morenobody in the store they still didn't help. Just a bunch of black employees that's to lazy to do their job right.
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Salvo used to be our favorite auto parts store. They had locations all over the place, but it still…read morefelt like supporting a smaller, local business. They're all gone now. Bought up by O'Reilly. It's weird watching the stores of my childhood disappear. My grandfather was a mechanic and there were Salvo stickers on many of his toolboxes. Sigh.
I've been to other AutoZones but the staff at the Taylor Ave. is the best. I needed seals for my…read morecompressor and Sean knew exactly what I needed and suggested that I take freon with me so that I have it to charge up the AC. Well the mechanic asked for the freon, and I had it, and was ready to go! After visiting the other store on York Road, I almost gave up on having a working AC for that crazy hot weekend. Thanks Sean....
Will was very helpful finding the parts I needed. I will definitely go back next time.read more
Will and Sebastian replaced my windshield wipers and honored the warranty for them. They'd gladly…read morehelp out any customer in need. Thanks, guys and AAP.
I came here last minute because my car battery died and my friend had to give me a hot shot. It was…read morevery last minute and I came with one hour to spare. The prices were better here than auto zone but the guy at the register was very verbal on me coming last minute. I didn't ask for my car to break down on a Friday evening, so that's the only reason why I'm giving them a 4 star rating. After getting me situated, the guy was done within 10 mins. Quick and easy payment, my car was right there, and no one was in the shop. I never expect chick-fil-a customer service when I go to places, but I was here an hour before closing, not 15 minutes.
I hate poor customer service and that's what I received when I entered this location at 9523…read morePulaski Highway, Middle River Road 21220. A simple problem required a couple of minutes of one of (2) store associate's time and neither one of these "knuckleheads" bothered to come outside and diagnose my problem. It was a simple "tag light" bulb out. One of them gave me an old screwdriver and let me fend for myself; unbelievable. There wasn't even that many people in your store that day; what three. He lied and said he would be out to help me but never came out. I went back inside and of course you guys wanna play the old disappearing game. No problem I gave them there screwdriver's back and went to another Advance Auto closer to my neighbor where they're used to dealing with PEOPLE LIKE ME. So, folks the moral is if they don't really wanna help you because of the color of your skin take your business somewhere else like I did. Finally, it was a holiday and one guy told me that the landfill up the street was closed. Another lie dude it was wide open SMMFH. You guys got your wish I won't ever come back to this sorry location again. I'll just ride past it to someone who really wants to show me some good customer service!
I called looking for four tires for my wife's vehicle, which takes an unusual and hard-to-find…read moresize. Thankfully, Bain, the Assistant General Manager, answered the phone. He was very knowledgeable, informative, professional, and most of all, helpful. I was so impressed with the service I received from Bain over the phone that I decided to drive an hour from DC to this location, even though there is an NTB literally across the street from where I live. That alone should tell you how impressed I was! When I arrived, the great customer service continued. Bain was welcoming, professional, and had such a positive attitude. The trip was definitely worth it. I will absolutely return to this location and recommend Bain to my family and friends. Great job, Bain! Keep up the excellent customer service!
I called at the last minute and they told me to come right in. Excellent customer service,…read morecompleted my service in a timely manner and we're really knowledgeable about cars. Will definitely bring my car back to be serviced at this location!
Company provided a quality product in a timely manner, communication was flawless, and the staff…read morewas amazing when it came to answering any of my questions. Would highly recommend doing business with them.
I've now had the transfer case in the truck for almost 2 years and 30,000 miles. There have been no…read moremajor issues with it. I did have to replace the front output seal that was leaking, but it's not a big deal when you have the right tools. The case has worked flawlessly and is very quiet. It has not leaked a drop of oil since the seal replacement. This is a great unit for a very reasonable price.
Fast and very nice. Workers were cool and helpful. Will go back for more service when neededread more
No appointment just showed up and got an oil change in about 20 minutes. Staff was great. Couldn't…read moreas ask for more than pleasant staff, service that is good fast and at a good price
This spot is my first thought and go to when i'm having car issues. My battery light came on while…read moredriving home from work about an hour away, theb OBD is reading service battery system. I took it the very next day to get it looked at here and it was said that my alternator was going bad. I was able to pull my car in about 9am for a quick inspection 1 hour after they opened, not to busy yet on a saturday morning but he does have things schedule so it will be getting busy later he says. After quit inspection i was told total cost with i replacement of serpentine belt because mines was cracking would be less than $600.00 and thats including labor on my 2012 buick lacrosse. Im so grateful to live close by to have my car serviced here, always professional, honest, friendly fast and very reasonable prices.
This is my go to place for used tires and tire fixes. I have gone to them for over 5 years and…read morethey never steer you wrong. Always a great deal and great prices, quick and efficient. The staff are always pleasant and respectful.
Went here for an oil change. Made no appointment and they took me in after 5 minutes of being…read morethere. Took about 30 minutes and was 68 bucks. Worth it to me !
Took my fiancé s car for a state inspection after getting reamed with a list of bs from another…read moreplace. He was quick and fair. Would definitely go back for a normal car issue
I am very satisfied with the repairs. Just like new. The repairs were very quickly done . And very…read morerepair pricing was very reasonable. I am throughly satisfied with the price. It was also very easy to make the service request.
Absolutely 5 stars. Had to bring my car into the shop for an insurance claim (someone else hitting…read moremy car!), and State Farm recommended this shop. From dropping off my car, with whom I assume to be the owner of the shop, and he was very polite and helpful from the get go. Nina, who ultimately estimated and I believe oversaw or did the repairs, was extremely helpful and kept me updated at least once every few days. My car came back looking better than it did before! Thank you all for everything, hoping I won't have to be back but in the case I need a body fix I will be!
The Owner Marvin and Mechanic Jessie are scam artist. They will tell you one thing and do the…read moreopposite. They took my money ad car shields money to repair my car and when I bought it back because what the "supposed to" have fixed was not and I told them they came up with lies after to lied to get out of fixing what they did and honoring the warranty they gave me with the work. They even went behind my back and without mu consent and called Car shield and put new claims in to get more money for something else they claimed was wrong with the car and not fixing what is wrong with the car. They only want your money and will look you in your face and will lie lie lie. They are horrible a whole joke.
Wonderful service team. They did the repairs in a timely manner and with professional serviceread more