First let me start with Tim and Danny they are the best they are very helpful I feel welcome every…read moretime I come in and they very polite and informational I love it here

Employee I got stuck with had a horrible attitude. Let's start there…read more He absolutely refused to work with me. Demanded bank statements because my pay stubs weren't good enough - but they're good enough at literally every other dealership in the world. He REFUSED to make any effort to do anything with my pay stubs. In all my years, I've never had a bank want bank statements over pay stubs. EVER. That's just outrageous to me. That only his banks wanted bank statements over pay stubs. He didn't even want a year to date statement. Like what? To continue, the price of the vehicles are INSANELY over priced. Anyone who does any research can see that. I looked at marketplace values, KBB values, Edmund's values, and more. Their prices were nearly TWICE the value of the actual vehicle. That is just mind blowing to me and he couldn't explain to me why the prices were so high for such old vehicles. These vehicles were 10 to 15 years old and they were asking $12k and UP. No. I could buy the same vehicle for maybe $3k to $5k anywhere else. Place is a rip off. Please. Do your research before you buy here! UPDATE: Found out that they ran a HARD inquiry against my credit without my consent. I hadn't even picked out a vehicle. Didn't have the info they claimed I had to have. I ultimately decided I didn't even want to do business here. Yet they ran a HARD inquiry against my credit without my consent! They didn't even TELL ME of their intent to do this!! I had NO IDEA! Like excuse me?!

I purchased a car in Devember of 2023. David was the sales person at AutoLeader and he did the tag…read moreand registration work. Recently ((January 2025) I was pulled over by a police officer and given a warning because the stickers for the month and year were reversed on the license plate; I told the officer that I had no idea this happened because it was taken care of by the dealer at pruchase. When I called David at Auto Leader he was borderline disinterested in the conversation at first not even acknowledging they made an error. (as if I wouuld call about this falsly out of the blue and as if I did not buy a car from him that was not cheap!) This made me annoyed. He then told me I needed to come in and they would try to fix it. I asked if he could come to my work place, 2 blocks from their shop, and he could fix it there. He refused and said he was trying to seve me time and aggravation over having to go to MVA for new stickers. His solution was in no way saving me time and aggravation already caused by the error, and in the future to get it fixed. His attitude was terrible- he accused me of "pointing fingrer". I would be VERY CAREFUL about doing business with this complany, especially if you want a company with customer services that stands behind their work.

David and team provided a top notched buying experience. If you're in the market for a beautiful,…read moreclean, reliable car, they offer a bit of everything. This should be your next stop. They will get a deal done. I remember my family purchased a BMW 5-series from this dealer back in the mid 90's, and guess what?! They are still at it, putting people in cars across the country. The right car at the right price. I am very happy!

So my car was stolen on 10/31 , recovered on 11/2 , right front tire was popped front rims bent ,…read morefront end of the vehicle was crashed, amongst other damage ! $8k in work paid by the insurance company , some of the work included , new rack and pinion , new tires , rims , front end alignment & much much more! 1 month worth of work. So the next day after i pick up my car, I notice a noise in the RIGHT front end, clicking , screeching So I call Marlene and tell her, she says bring the car back in , but before 8am so Harvey has time to test drive the car. Well that was impossible because my only day off was Sunday, mind you I just started a new job 2 weeks prior because I lost mine when the car got stolen because I couldn't make it to work for 3 days . I made them aware of this also. Finally I'm off of work for week, but Dp was Harvey, I was told to bring the car back when he got out of surgery. All along the noise in the right end is worse the suspension is feeling awful. Welp ! I just took my car back over when I could , months later, but I wasn't waiting for the 8am requirement any longer ! Immediately Harvey looks at the car & says, "this car is out of alignment, it was perfect when it left like it was MY fault! Gives me a loaner and hits me with a $1700 estimate! None of the work had anything to do with the noise in the front end! So ask about the noise, he said t,"the ball joints are dry, I'll grease them when If you get the other work done here. and he was gonna throw the alignment in too. Bless his heart ! He was gonna do me a solid! So i said "nah I'll park it , when my taxes come back I'll bring it in" i had no intentions! So i parked my car, then Covid happened! During that time we did all the work he was going to charge $1700 for for less than $700 ! Except the ball joint lube! I take the car to 4 mechanics, all of them insisting that it unethical to align a car with bad ball joints, the ball joints were damaged upon collision especially if they had to replace the rack , tires and rims! They all four assured me it is against manufacturers recommendation to lube those ball joints, if they are dry , they are bad! Replacing a rack on a car with front end collision and 93k miles and not replacing the ball joints is why it's out of alignment!! They all four said , " the car shouldn't be on the road and he knew it! Even after he was going to get rid of the noise with grease but not the problem, align the car again, wait for me to bring it back out of alignment and nail me to have the ball joints replaced! But hey , he wasn't gonna charge me to rig my ball joints and align my car knowing it wouldn't remain aligned in the first place! So here it is 7 months later .....that little noise that just needed some grease has caused a domino effect f issues with my front end! Don't bother coming here! They are blood suckers!

So I'm back! Doing business with CARBIZ again This is the Best place to buy a vehicle !!!…read moreI have never had a bad experience here and I have done so much business here. I would say make your dreams come true and buy your next vehicle here at Carbiz. They make your dreams come true without emptying your pockets!!! Love Carbiz

Ed and Mike were wonderful to help us find the right car for our new driver. The shop is clean. The…read morestaff is patient and the price was very affordable.

They have horrible customer service. They are nice until they complete the sale. They failed to…read moredisclose important information that left me with a vehicle that cant be operated now, then told me it was MY fault and then hung up on me. DO NOT DO BUSINESS WITH THEM!!!