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    Carbiz

    3.3 (92 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Carbiz

    Auto maintenance

    Oil changes

    Auto repairs

    4 More Services

    Auto brake repair

    Auto engine repair

    Auto light repair

    Routine automotive maintenance

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    Recommended Reviews - Carbiz

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    Reviews With Photos

    David W.

    Even during with the COVID-19 pandemic the were so clean and very helpful. And helped me Drive out with an X5 my sales rep Fred was the BEST sales guy ever "SEE HIM!!" Thanks Matt!!!

    Interior panorama of carbiz
    Samantha G.

    Wonderful car-buying experience yesterday with Carbiz. I found the car (2011 CRV EXL) online and was contacted right away by a sales associate. We emailed back and forth a few times and I decided to head over for a test drive. After viewing the location on the map, I was a little hesitant because I felt like the car dealership wasn't in the best area and I was by myself, but when you get there, the dealership itself is BEAUTIFUL. It is very much what you would expect of a Silicon Valley tech firm -- all reclaimed wood and plants, open seating plan instead of little offices, arcade games, ping pong table, fresh filtered water and take-away water bottles, apples to snack on, etc. Being 9 months pregnant, I appreciated all of these little amenities that made the whole experience so much more pleasant than the other car dealerships I've been dealing with over the past few weeks with their smoky restrooms and sad broken keurigs in the corner.... Anyway, I've been on the hunt for the perfect used CRV for some time and have dealt with lots of sales people and many dealerships. Nothing really felt quite right until I went to Carbiz. I worked with Jason who was very relaxed, honest, knowledgable, and kind. He was the opposite of all of the shady, sexist, uninformed salespeople I've met over the past few weeks. He made the process as smooth as possible, and as I'm EXHAUSTED, I truly appreciate it. My overprotective dad decided to tag along (without an invitation) and between the two of us, we were very annoying -- but Jason handled it perfectly and professionally. It's a used car, so they are cleaning it up for me today (detailing and doing some paint touch ups, fixing a loose panel) and I am excited to pick it up later! Other perks of this dealership besides the sleek atmosphere and Jason include a complimentary 30-day bumper to bumper or 1 year drivetrain warranty AND a 5-day window to bring your car back for any reason. (I will be taking it to a mechanic to get looked over in the next 5 days, just in case.) Besides Jason, I also want to give a shout out to his manager (forgot his name, nice guy) and also the girl at the front desk who had to stay late because we were taking a long time...she was so friendly and welcoming! Being that I have just purchased a CRV (and another one last year) I don't anticipate needing another car any time soon, but if I did, I would go back to Carbiz in a heartbeat, and I will definitely be recommending them to friends and family who are in the market. Thank you!!!

    2015 CLA 45

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    Page 1 of 3

    Ask the Community - Carbiz

    Review Highlights - Carbiz

    Danielle, Brian and Russ are all great to work with and we will definitely be back for our next car!

    Mentioned in 8 reviews

    Read more highlights

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    Exclusive Motorcars - Auto Financing in Baltimore, MD

    Exclusive Motorcars

    (26 reviews)

    Lucille Park

    I love love love them! They had me at the very moment I spoke with Cedric on the phone. At the time…read moreI called Exclusive Motor Cars I was just about to give up on trying to buy a car. Because I had no credit every other dealership I went to turned me down. Then I called Exclusive and spoke with Cedric and asked if they work with people that has no credit, and his response was "Yes we work with people that has all types of credit" from there I was like YES! He asked if I could come in today (him not knowing I was already in route to him lol). I walk in, well my boyfriend and I and customer service was GREAT the moment we hit the door! We sat down and spoke with Cedric he asked what was I interested in I told him.....he ran everything through and told me what was going on. Unfortunately I couldn't get the car I wanted, but at the end of it all I did get a VERY GOOD deal! I still left with a 2012 Honda Accord that had less than 40k miles! Throughout the whole process they were very professional (that's a HUGE plus for me) and very hilarious. They're nice down to earth people. We had to go back for some paper work a few times and every time we came in it was like we were family. They remembered our names every time we walked in. I never had a bad moment when I stepped into Exclusive Motor Cars. We'd just stay and visit just for conversation with them all. I've never been this pleased and comfortable with a business like I was with them ever! I'm so thankful for them!

    I went in under the assumption that they could help even with my credit being not so great. Had no…read moreidea I would need a co signer. I wish I would have been made aware before taking the time to go to the dealership.

    Autoleader

    Autoleader

    (28 reviews)

    Glen

    I purchased a car in Devember of 2023. David was the sales person at AutoLeader and he did the tag…read moreand registration work. Recently ((January 2025) I was pulled over by a police officer and given a warning because the stickers for the month and year were reversed on the license plate; I told the officer that I had no idea this happened because it was taken care of by the dealer at pruchase. When I called David at Auto Leader he was borderline disinterested in the conversation at first not even acknowledging they made an error. (as if I wouuld call about this falsly out of the blue and as if I did not buy a car from him that was not cheap!) This made me annoyed. He then told me I needed to come in and they would try to fix it. I asked if he could come to my work place, 2 blocks from their shop, and he could fix it there. He refused and said he was trying to seve me time and aggravation over having to go to MVA for new stickers. His solution was in no way saving me time and aggravation already caused by the error, and in the future to get it fixed. His attitude was terrible- he accused me of "pointing fingrer". I would be VERY CAREFUL about doing business with this complany, especially if you want a company with customer services that stands behind their work.

    David and team provided a top notched buying experience. If you're in the market for a beautiful,…read moreclean, reliable car, they offer a bit of everything. This should be your next stop. They will get a deal done. I remember my family purchased a BMW 5-series from this dealer back in the mid 90's, and guess what?! They are still at it, putting people in cars across the country. The right car at the right price. I am very happy!

    Odonnell Honda

    Odonnell Honda

    (288 reviews)

    I found a 2018 Hyundai Elantra Limited online at O'Donnell Honda. I called the dealership and Musa…read moreanswered the phone. I asked him what his dealership's additional fees were beyond the online price and he told me there was an $800 dealer fee and then tax and tags/reg. I was expecting those fees as it is what was represented in the listing of the car. I told Musa I would be there shortly and he told me he'd have the car ready. I arrived with my teenage son who would be the primary driver the car. Musa handed us the keys and pointed us to the car that already had the dealer tags affixed. He took my license to copy and when he came back he brought us a copy of he CarFax. He told my son and I to take our time looking the car over and to feel free to take it on a liberal test drive, which we did. The car had been well detailed by the dealership, nice and clean inside and out. The car was great and we decided to buy it. When we got back Musa was at his desk working with another customer. He asked us to have a seat for a few and quickly got us a couple of waters. He finished up with the other customer and we moved to his desk to work out pricing for the car. He presented me with a price that had already been discounted a few hundred from the web price. I asked for a lower price. He went to talk to the sales manager and quickly came back with a price offer that was about half way between the dealer's original price and the price I requested. I found the new price offer acceptable as it was a very good price based on what I had been researching online. I was paying cash for the car and Musa moved us back over to the waiting area and said he'd get the paperwork put together. I expected it to take 30 or more minutes but it only took about 15 minutes. We quickly signed the documents and that was it. I had to leave the car since my son only has his learners and Musa said that was no problem. We returned in about an hour to get the car and it was ready to go with the temp tags on it. After we got the car home we drove it a few times over the next few days. My wife had been away when we bought it and when she got back, she asked for the keys so she could give it a drive. She went out to the garage but came back a few minutes later saying the key didn't work (car has pushbutton start and there was a message in the display saying "no key"). After some trouble shooting, I felt pretty confident the problem was actually a dead battery. I called Moussa and he apologized and quickly transferred me to Cathy in service to make an appointment to bring in the car. When I dropped the car off Cathy said they were really busy so they couldn't look at it right away (which I didn't expect anyway) and told me that they would do their best to get to it the next day. Cathy called me around noon the next day and said the problem was indeed the battery and that they had replaced it. I went in later that day to get the car and while I was given a receipt, I paid nothing. Cathy had been very pleasant and helpful and the service department did what they said. I hadn't purchased a car since 2019 and like many, I have always found the car buying experience to come along with an element of skeeziness - hard selling salespeople, pressing sales managers, upselling finance guys, etc. (you know, the $4K warranty they tell you about after you're ready to buy). But I have to honestly say that I don't think I've had a better car buying experience. I know I paid cash and therefore didn't have the dreaded "finance guy" interaction, but everyone at O'Donnell was good to deal with. Moussa didn't ever pressure me, he and the sales staff simply provided professional service and handled the paperwork in record time. Cathy in service was great too. I was impressed that they just fixed the battery and didn't try to get me to pay anything. So kudos to O'Donnell Honda for be a professional business to deal with. I'm sure the used car business is not the easiest business to be in, but I felt like I was dealing with people that had scruples and skill and it made a real difference.

    I'm giving a five star because I sincerely appreciate and care for the good folks at Odonnell Honda…read moreas they have earned my trust and have taken great care of my baby. I've been reluctant to add this review, but every time I drive my car I get flashbacks about the undesirable interaction I had with the "Assistant Manager" Steve who was very dismissive and borderline hostile for reasons I can't explain. One of my regular/preferred service advisors (Zoe) Manny wasn't available to sell me four tires that I needed for state inspection, so he referred me to his manager Steve who called me after I dropped the car off about a safety related part I needed in addition to the four tires. I agreed to what he suggested then picked up the car then realized that my baby had a terrible chopping sound and vibrates vigorously when going over 40mph. When I finally had the chance to take the car back to tell Steve of my concerns; Steve showed no concerns as he dismissed everything I said and added that the sound and vibration I felt was in my head. He got a mechanic to test drive with me and he suggested that I get new wheel bearing which I agreed to. Unfortunately all the problems and concerns persisted which prompted me to take my car back there a third time; then Steve got the shop steward to test drive with me and realized one of the four new tires Steve sold me was defected. He replaced it and the car went back to its somewhat normal condition. After all said and done, I realized that I was down $2,328.84 and wondered if I got bamboozled by Steve or he and his mechanic simply didn't know any better. More concerning, what else Steve and his mechanic may have ruined in my car that will eventually be a problem later. Ultimately, I will not let this terrible experience ruin the trust and relationship I've built with this shop. Steve needs to understand finding a place that's trustworthy and care for their customers/guests best interests is more valuable than gold and extremely hard to find. I've referred friends and family to Odonnell Honda, and I've traveled from PA sometimes to take my baby to Odonnell Honda for service because I need that peace of mind when my service advisor tells me something about my car. As a resolution, I kindly request for me and my car to go no where near Steve and his mechanic moving forward. I have no choice but to eat the financial loss despite every penny I have; I've earned with my own blood. Please keep me away from Steve & his mechanic!!!

    Carbiz - car_dealers - Updated May 2026

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