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Carbiz

3.3 (92 reviews)
Open 10:00 am - 8:00 pm

Services - Carbiz

Auto maintenance

Oil changes

Auto repairs

4 More Services

Auto brake repair

Auto engine repair

Auto light repair

Routine automotive maintenance

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Recommended Reviews - Carbiz

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Reviews With Photos

David W.

Even during with the COVID-19 pandemic the were so clean and very helpful. And helped me Drive out with an X5 my sales rep Fred was the BEST sales guy ever "SEE HIM!!" Thanks Matt!!!

Interior panorama of carbiz
Samantha G.

Wonderful car-buying experience yesterday with Carbiz. I found the car (2011 CRV EXL) online and was contacted right away by a sales associate. We emailed back and forth a few times and I decided to head over for a test drive. After viewing the location on the map, I was a little hesitant because I felt like the car dealership wasn't in the best area and I was by myself, but when you get there, the dealership itself is BEAUTIFUL. It is very much what you would expect of a Silicon Valley tech firm -- all reclaimed wood and plants, open seating plan instead of little offices, arcade games, ping pong table, fresh filtered water and take-away water bottles, apples to snack on, etc. Being 9 months pregnant, I appreciated all of these little amenities that made the whole experience so much more pleasant than the other car dealerships I've been dealing with over the past few weeks with their smoky restrooms and sad broken keurigs in the corner.... Anyway, I've been on the hunt for the perfect used CRV for some time and have dealt with lots of sales people and many dealerships. Nothing really felt quite right until I went to Carbiz. I worked with Jason who was very relaxed, honest, knowledgable, and kind. He was the opposite of all of the shady, sexist, uninformed salespeople I've met over the past few weeks. He made the process as smooth as possible, and as I'm EXHAUSTED, I truly appreciate it. My overprotective dad decided to tag along (without an invitation) and between the two of us, we were very annoying -- but Jason handled it perfectly and professionally. It's a used car, so they are cleaning it up for me today (detailing and doing some paint touch ups, fixing a loose panel) and I am excited to pick it up later! Other perks of this dealership besides the sleek atmosphere and Jason include a complimentary 30-day bumper to bumper or 1 year drivetrain warranty AND a 5-day window to bring your car back for any reason. (I will be taking it to a mechanic to get looked over in the next 5 days, just in case.) Besides Jason, I also want to give a shout out to his manager (forgot his name, nice guy) and also the girl at the front desk who had to stay late because we were taking a long time...she was so friendly and welcoming! Being that I have just purchased a CRV (and another one last year) I don't anticipate needing another car any time soon, but if I did, I would go back to Carbiz in a heartbeat, and I will definitely be recommending them to friends and family who are in the market. Thank you!!!

2015 CLA 45

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5 years ago

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Q.S. you are the man! Thank you so much for your kind words!

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Page 2 of 3

Ask the Community - Carbiz

Review Highlights - Carbiz

Danielle, Brian and Russ are all great to work with and we will definitely be back for our next car!

Mentioned in 8 reviews

Read more highlights

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Leading Edge Auto Body

Leading Edge Auto Body

(149 reviews)

North Roland Park / Poplar Hill

Staff was great and friendly. Offered to pick me up and drop me off while they worked on my car…read more Dan Fassio was quick to respond with good information. He is a treasure if you're having insurance issues. Stop by and meet Dennis.

Super shady shop!!! I bought a car from a guy who gave me complete maintenance records of all the…read morerepairs Leading Edge did for him. There were all sorts of scams and unnecessary repairs including: 1. Leading Edge replaced the front brakes at 119k miles and then again at 130k miles. Brakes again after 11k!! Front brakes should last at least 40k miles, usually more like 60-70k. 2. Leading Edge replaced the lower control arms at 116k and again at 146k. Control arm bushings last at least 100k miles. If you need control arms again at 30k, either the parts were junk or the alignment wasn't done right. 3. Leading Edge charged labor to replace both the serpentine belt and the alternator. You have to remove the belt to remove the alternator, so an honest shop wouldn't charge for the belt when doing the alternator. To charge full price for both is outrageous. 4. Leading Edge charged $250 to replace the radiator and $174 to replace the radiator hoses. You have to remove the hoses to replace the radiator. Here again, it's a rip off to charge labor for both. 5. Leading Edge charged $475 labor (just labor!!) to install tires, clean the beads, and replace one TPMS. $60-120 is typical at most shops for all this work, especially if you are buying tires from them. $475 for tire installation is probably the most outrageous repair scam I've ever seen.

Sisson Street Automotive - Across from Fox 45

Sisson Street Automotive

(38 reviews)

Woodberry

If I could only recommend one business to people, it would be Sisson Street Automotive. Jeff is…read morehands down the best mechanic I've ever been to, and it's not even close (other mechanics I've been to haven't even been bad, Jeff is just THAT good). The quality of his work is fantastic and his pricing is very fair. He goes out of his way to work within your budget, letting you know what work is critical (if any) and should be addressed asap vs. what he's noticed could use fixing at some point in the future. But what really sets Jeff apart is his dedication to helping his customers. You can't put a price on the peace of mind I get after I take my 16 year old car to Jeff. Not only am I confident that I'm getting a good price; I also know that my car won't then break down immediately afterwards due to shoddy work or from some other issue that I didn't think to ask about (if I asked Jeff to get my car roadtrip ready, it will BE roadtrip ready). And I know I never have to be worried about being judged for asking questions or for the state of my car (yes, there's gorilla tape on parts of my car and no, Jeff has never mentioned it -- in fact, he always talks about how great my car is and how much he enjoys working on it). As a woman with super limited car knowledge who's always a little worried that I'm getting fleeced at auto shops, the trust I have in Jeff is priceless. I also know that Jeff will let me know when it's time to think about retiring my car. Every few years, I'll check in to see if he thinks it's worth me continuing to fix my car up or if I should start thinking about getting a new one. I probably would have thrown in the towel years ago and just gotten a replacement car (even though I love my current one). But thanks to Jeff, my first and only car is still trucking! But Jeff doesn't only make sure he's giving YOU the best possible value; he's also more than happy to help you ensure you're getting the best possible value from other mechanics. He's had to refer me to some other shops for work he couldn't do (or that would be much more expensive for me to have him do vs. other shops -- again, what integrity) in the past. And whenever I expressed any nervousness about them trying to upsell me, he's always told me to just give him a call if anything sounds off, and he'll advise me on what to do. Recently, I even had a situation where I texted Jeff about a light coming on in my car during a roadtrip. I wasn't sure if it was safe to keep going (the manual was extremely unhelpful, saying both that it could be a situation where I needed to stop and take my car in immediately or to just have it looked at sometime soon), so I texted Jeff a photo and asked what he thought. Jeff got back to me right away, and -- with the caveat that he couldn't be certain what was going on, since he wasn't there looking at my car -- he gave me information that made me confident that I could safely keep driving (spoiler: he was right). He then looked at my car the following morning and got the issue fixed (the problem had been a loose gas cap, as he suspected, and the system just needed to be reset for the alert light to turn off) in under 5 minutes, free of charge. And he even told me he was so glad I felt comfortable texting him about this! I've been taking my car to Jeff for over 8 years, and I can't recommend him highly enough. If you're looking for an auto shop, congrats! You've found the best one out there. At Sisson Street Automotive, you'll get great prices, exceptional work, and outstanding customer service. And you'll even get a thank you postcard with a drawing of Winnie, the world's best shop dog, for your trouble. 11/10, would recommend!

Jeff is hands down the best mechanic I've ever had the pleasure to work with. He's honest,…read morepunctual, friendly, and gives great advice. If there's something you don't need, he'll let you know, and if there's something you do need, he'll let you know how far down the road you can go before taking any action on it, so you can get the most value out of what you already have. I'd give him 6 stars if I could!

AutoStream Car Care Center

AutoStream Car Care Center

(4 reviews)

After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

AutoStream Car Care Center

AutoStream Car Care Center

(76 reviews)

Hampden

I ultimately gave this place two stars out of five, and I genuinely debated giving only one. The…read moreonly reason it isn't one star is because the staff are at least very friendly and welcoming. At first, I felt relieved to find a location close to where my elderly mother lives, and I hoped it might be a trustworthy option since other residents in her retirement community go there. I could immediately see why people feel comfortable: the friendliness is noticeable right away. Unfortunately, it didn't take long for me to start feeling uneasy... During routine visits for my mother's car, I noticed significant upselling and costs that seemed far higher than expected. For example, she paid around $120 for a cabin filter replacement that I later learned is often closer to $30 for her type of vehicle. That was the moment I realized I no longer felt comfortable trusting their recommendations, and I decided I would not bring her car back. I briefly considered giving them another chance with my own car, hoping the earlier experience had been a one-off. When I called about a simple headlight replacement (after already researching the exact part and repair) I was told they had to see the vehicle in person and was quoted an extremely wide range of $80 to nearly $500. I chose to go elsewhere and had the same repair completed for $40. I also found the volume of follow-up emails and maintenance reminders excessive and pressure-filled rather than helpful. Trust matters when it comes to car care--especially for older customers. Based on my experiences, I do not recommend this location and would encourage others to proceed with caution.

We were required to obtain a certificate from an inspection station to repair a faulty brake light…read more AutoStream helped us to resolve our matter quickly. Their service and professionalism was appreciated and notable. We highly recommend this shop.

Carbiz - car_dealers - Updated May 2026

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