I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

I responded to the Pep Boys. Bob was great. He helped me out. He got me in and out of that very…read moreprofessional.

Thank you Pep Boys team for taking care of our vehicle. I had no appointment, engine light on, and…read moreI walked in. I left it, they said they would take care of the car in the morning. They diagnosed the problem, communicated the amount it would cost and fixed our vehicle in a timely manner. The staff was great, especially Chris!

I recently had two services completed by Sound Solutions. I received a quote from Scott, the Chief…read moreStrategy Officer, and although I got quotes from a few other places, I decided to go with Sound Solutions. Scott was completely transparent about the pricing, the products, and their process. I dropped off my vehicle for the day, and Nick contacted me when it was ready. When I picked it up, Nick showed me what was completed and explained how everything was done. He also gave me a walkthrough of how to use the product I purchased. Overall, my first experience with Sound Solutions was really good. The entire process was straightforward and professional. I definitely recommend checking them out if you're looking for similar services.

If you're looking for the bare minimum of effort and a just a touch of attitude from the shop…read moremanager, you've come to the right place. Also, as nice as the technician was, he was overmatched by the tuning software and the end result was disappointing.

I had an amazing salesperson who was responsive, timely, professional, and handled absolutely every…read moredetail. I will certainly be a returning customer.

I went to business website booked a day and time for service. I then selected the service i wanted…read moreoff there website. I selected Change Oil and Filter, Check top off fluids, set and check tire pressure, and reset oil light price which was listed at $28.17. I arrived for my appointment left keys in vehicle was escorted inside service center and was told to check in with front desk. I spoke with Mr. London Hall told him i was her for an oil change he said okay have a seat. I sat down 4 mins later Mr. Hall approached me and said my past works card was expired would i like to renew for a new works package. I told Mr. Hall no i want what i selected online just the oil change for $28.17. At that time Mr. Grayson Harazin who was seated to the left of Mr. Hall stated that price online was for the labor only. I was dumb founded at 1st then ask well how much is just an oil change nothing extra Mr. Harazin stated $89.00. I said thats crazy i could get Jiffy lube to do a standard oil change for $40 which is still a little high. Mr. Hall said i can get 4 oil changes for $100 with a years time with the works and asked if id rather have that i said okay reluctantly. So i returned to my seat and got back online to see if any small print said this price is just labor price i didnt see any such thing written on website. I returned to speak with Mr. Hall, Mr. Harazin stepped away and was in the shop. I told him no where does it state that the price online is just labor. I told him that bait and switch pricing which is illegal i wanted to speak with a manager he disappeared for 7 mins returning with Mr. Harazin who said he was the manager. I stated that the price online is $28.17 no.where does it say labor price i told him this is illegal maryland has consumer protections against predatory business practices such as this. Mr. Harazin said those prices listed all say "starting at" i advised him that only two stated that the others give firm pricing. Mr. Grayson said he would give me the oil change at $28.17 but he would have them Al Packer Ford change the website. I got my vehicle back they comped the oil change. I am writing because what they tried to do is illegal bait and switch. Up selling is legal but you cant lie to a consumer to get them to switch a service. They advertise a price to get you there then get you to pay more with unhonest tactics. I am happy i didnt have to pay for the oil change after all that nonsense but how many people has this exact tactic been used on. People who dont know any better would just except the 4 oil changes for $100. Which is $25 an oil change by the way so why is a singe oil change $89. Something needs to be done about this. No one should have to go through this kind of unethical business practices.

JB's just rebuilt two Crusader 7.4L xli heads for me. The experience was excellent. It is a…read morepleasure to work with a well-run business; that rarely happens in marine repairs! I highly recommend them.

Can't say enough great things about this establishment. I had such terrible luck with machine shops…read morein the past. I brought a small project to them highly skeptical and prepared to be disappointed. They went above and beyond that first time, and each consecutive time after that. Fantastic customer service, prompt turn-around, and top notch skill to remind us that competent and professional businesses still exist. I'd give them ten stars if I could!

I came here last minute because my car battery died and my friend had to give me a hot shot. It was…read morevery last minute and I came with one hour to spare. The prices were better here than auto zone but the guy at the register was very verbal on me coming last minute. I didn't ask for my car to break down on a Friday evening, so that's the only reason why I'm giving them a 4 star rating. After getting me situated, the guy was done within 10 mins. Quick and easy payment, my car was right there, and no one was in the shop. I never expect chick-fil-a customer service when I go to places, but I was here an hour before closing, not 15 minutes.

I hate poor customer service and that's what I received when I entered this location at 9523…read morePulaski Highway, Middle River Road 21220. A simple problem required a couple of minutes of one of (2) store associate's time and neither one of these "knuckleheads" bothered to come outside and diagnose my problem. It was a simple "tag light" bulb out. One of them gave me an old screwdriver and let me fend for myself; unbelievable. There wasn't even that many people in your store that day; what three. He lied and said he would be out to help me but never came out. I went back inside and of course you guys wanna play the old disappearing game. No problem I gave them there screwdriver's back and went to another Advance Auto closer to my neighbor where they're used to dealing with PEOPLE LIKE ME. So, folks the moral is if they don't really wanna help you because of the color of your skin take your business somewhere else like I did. Finally, it was a holiday and one guy told me that the landfill up the street was closed. Another lie dude it was wide open SMMFH. You guys got your wish I won't ever come back to this sorry location again. I'll just ride past it to someone who really wants to show me some good customer service!

Sam and his team are awesome. My husband and I have had work done on our vehicles several times and…read moreon every instance ato has delivered exceptional service. The work is done on and within the time frame quoted, prices and options are thoroughly explained with no pressure. Will definitely continue to have work done at ato.

The whole place. They don't stand by there products they sell. They lie to you. The manager…read moreowner are rude people and don't do anything. They mess up they won't fix the issue. DONT GO HERE AND DONT BUY ANYTHJNG FROM THIS PLACE.

I highly recommend Bob's Automotive Repair & Service. My check engine light kept going on and off…read morerandomly and I needed to get it figured out and fixed as soon as possible, because of course it's time for my emissions test. I stopped in there to schedule an appointment, and they asked if I could leave my car right then. That was awesome for me. They called me a couple hours later to tell me what the problem was and quoted me a price. A couple more hours and they called to tell me my car was done. That was awesome to me to stop in without an appointment and get my car fixed all in one day. They are all very nice and their pricing is very fair. I felt they were very honest and I would definitely use them again if needed. It was a very good experience working with them.

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

call them today two hours ago I selected the call back when someone there was available I have yet…read moreto receive a call back just to ask a simple question that could have been on their website but is not. Would not recommend

Understaffed. Parts do not come in on time. Will hold your vehicle hostage. 0 out of 10 ....do not…read morerecommend! Dropped my car off on 01/07/2026. Radiator was replaced and $1,170 later I got my car back on 01/09/2026. Had my car for a whole 5 hours and it broke down. Had to tow it back to Whitemarsh 11pm on 01/09/2026. A coolant leak has now evolved into a dead vehicle!!! It's 01/12/2026 and still not repaired and they will, no doubt, require full payment. This membership is about to get cancelled period!

Courteous and thorough I was told by Jones Junction I…read moreneeded new brakes all around. So I took it here and I only needed front brakes. I'm happy I found a small local auto shop

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.