Carty's At Caves is the shop to go to for any of your car maintenance. George the dog is usually…read moreeager to say Hi to all the customers that visit. I have been bringing my car here since 2006. I have all of my regular maintenance done here and don't mind waiting in the office because they are quick and do the job right. I've had to have body work done to my car and Carty's is fantastic at matching and blending paints. If you need an estimate for parts or services they are sure to give you a print out of what it is that you will need. The prices are fair and staff is honest and friendly. The hours are usually 8 a.m. to 4 p.m. Mon-Fri. If you need to have serious work done to your car Carty's will work with insurance companies to get the right prices for estimates and the car rental services to bring you a rental while your car is being worked on. Most of the time there is parking spaces available if you need to drop your car off during none business hours (be sure to drop your keys off in the drop box by the main office). Carty's is a great shop to go to for all of your car maintenance needs. The mechanics know what they are doing and your car will always be in good hands.

Been coming here for over 15 years, I'm suspicious of the bad reviews. I've had everything from oil…read morechanges to body work to engine work to tires. The adjectives I would use to describe them are knowledgeable, fair, honest and customer driven. Oh, and just plain cool. Donna, the owner, and Linda, the office manager, go above and beyond as far as customer service, Steve and Aaron are top flight mechanics as well. Trust me, if you are using gas station hacks for your car troubles, or you are spending your paycheck at the dealer, you need to come and talk to these people. You will feel like you are giving your car to a family member to fix. As with ANYTHING else, communication is the 1st key. And listening is the second. The review on 10/16/14 sounds like sour grapes or a guy who didn't listen. They would never, EVER quote $50 and then charge $400. NEVER! And the other review for body work? It's obvious this guy thinks he was a victim of a bait and switch. HOWEVER, he was given the 2nd estimate BEFORE the work was started. I think they could care less about whether the guy stayed or not. Obviously, something was noticed that perhaps they missed before. He wants them to eat the add'l cost when they didn't even start the work? Seriously??? I am NOT an employee, and Donna has too much class to reply to those types of posts. I am just a customer of a great business and yes, I am defending them! Why? They deserve it, that's why!

I had a problem with the sensors on my BMW 7 series after a fender Bender. I got exorbitant quotes…read morefrom other body shops asking for days to fix the issue Lui was honest straight forward and a pleasure to deal with. He fixed the problem in 20 minutes and charged $ 50 . I highly recommend this body shop. Dont waste your time and money elsewhere!

Awesome service, family owned and trustworthy. Highly recommend. Bumper repair done on my MB E400read more

So I moved to Lutherville 5 years ago and my buddy who had lived here his entire life told me about…read morethis place. Cathy from day one has been friendly and always gives me the best customer service and prices. This place is a family owned and run shop that is simply the best. I recommend it over any car repair shop in the area.

Honest, friendly, and overall great place that doesn't try to push unnecessary things on you.read more

On time. Reasonable prices. Communicate well. Easy to locate. Would recommend to others.read more

I went to Reliable for 6 years - and was always happy until my past couple of visits. They kept my…read morecar for FOUR HOURS for an oil change and did not tell me that a tech had been injured, causing the delay. when I called at hour 2. If you would've told me that someone was hurt, I would've taken it back the next day. But that option was not provided and then I was made to feel bad about it when I complained that the appointment took so long. They also misdiagnosed a problem with vibration in my vehicle. I ended up replacing the front struts, which probably would've needed it down the road, but it was not urgent or the cause of my problem. They also quoted over $500 more than any local shops for the struts. They were even more expensive than mitis! And they wanted a down payment as a deposit for the work. I've never seen this before. Not just here but anywhere! The kicker is that it was not the struts at all, instead there was a driveshaft problem that they should've seen because I asked them to look at the alignment, steering, and rear differential. They also missed the fact that a rear strut was leaking during that same check (which should've been obvious if they were actually checking the rear differential fluid). When I called to ask why the service was so inconsistent with the actual issue, and to see if they would issue me a refund based on the extra work I had done because of them, I was hung up on. I'm not sure what's going on with the manager but she used to be a very nice person. Not lately. Don't get me wrong, are used to rave about this place. I even took down a five star review in which I joked that I hope they did not get too popular because I liked getting good appointment times. I wish this place was good. They were good for a long time. Not anymore. Watch yourself. Who asks for a deposit especially from a long term customer - over six years I've been going there and always trusted their suggestions and prices. Maybe COVID has affected the way they do business.

A very lovely business. I've been twice. Once for an oil change and the second time for an actual…read moreservice. They are very communicative throughout the process and send you excellent documentation with photos! I love that they do a complete inspection and are honest with their recommendations--so many other shops will make everything seem urgent just to get you to spend money. A note to the owner: please continue to mail coupons! That's how I found you guys and it's helped me afford my last couple of visits. Thank you!!!!!!!!!

I was excited to go to Apple as they are a community business. I took a vehicle to get an…read moreinspection. They looked at the vehicle and provided an appointment and price. During the the day of visit, the receptionist called me 1 hour after dropping it off and stated the lift couldn't lift it. After asking several questions as we took it in to be evaluated to see if they could do the job before hand. She then stated something was wrong with their lift and tried to charge me a whole lot more. I asked to speak to a manager and she said no. It is very disheartening that they wanted to charge me addition fees due to their malfunctioning lift.

Excellent service always!! I really love the family oriented business that Welch Automotive…read moreServices are, and how well they meet the service needs of the customers. My wife and I always have our vehicles serviced with Welch Automotive, and Gary and the family know us well. The crew are always polite and courteous as well, making you feel welcomed.

We have been so pleased with their services and reasonable prices. I can drop my car off and they…read morewill take me home and pick me up when the repairs are complete. Extremely nice people to deal with. So glad they were recommended to us.

We've had 3 of our family cars serviced by Adam and his team at T&T in the past year. I appreciate…read moreAdam's friendliness and clear and honest communication. He was able to get all our cars diagnosed and repaired on the same day for very fair and affordable prices. Beyond satisfied customer and would highly recommend T&T!

Adam took over his father's business years ago and we have had the same relationship with him. he…read moreknows us and knows our cars and helps us make the right decisions regarding repair and our budget. he's such a great guy. they do excellent work and are reasonable. what more can you ask for.

Just moved to area few months ago and recently needed a nearby mechanic to replace side electrical…read moremirrors. I provided parts and their team had them replaced within 30 minutes. I was stunned. Despite quickly resolving on a busy day for them, the mirrors work perfectly. Thanks and will keep this shop in mind in future. :)

Very good service. Took my Lexus LS 460 for trans fluid flush and change and alignment A couple…read moreof weeks went by and heard a clunking noise. To it back they check it and fixed the problem. Now I'm back today September 7th 2023 cause it's clunking again Only when turning at very slow speed. Oh by the they didn't charge me when they fixed the clunking the first time I bought it back. Update later today. My friend Horace S. Turned me on to Pro Care. He takes both of his Lexus there.