Company provided a quality product in a timely manner, communication was flawless, and the staff…read morewas amazing when it came to answering any of my questions. Would highly recommend doing business with them.

I've now had the transfer case in the truck for almost 2 years and 30,000 miles. There have been no…read moremajor issues with it. I did have to replace the front output seal that was leaking, but it's not a big deal when you have the right tools. The case has worked flawlessly and is very quiet. It has not leaked a drop of oil since the seal replacement. This is a great unit for a very reasonable price.

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

My first time visiting and I don't see myself going anywhere else. I can't after too many mishaps…read moreat Thompson Toyota and the handling of me and my car is so much better. I got 4 new tires and the price was good. Nobody tried to upsell me on anything I didn't need and everyone was very nice. They wouldn't patch my tires because I needed new ones altogether, which was fine age figured that was worst case scenario. I look forward to a great service relationship with the team and appreciate them looking over my car and doing what makes sense for me.

initial repair quote was nothing to brag about-however facility was close to home so we selected…read morethem--- in the end the total cost was more than 600 in emergency fees plus the actual costs because we were at fault and didn't read and understand the fine print in the warranty. after around town driving for 6 to 8 weeks we went out of town and 300 miles into the trip the transmission went out again. For sure we Understand repairs Don't always work the first time. With that said dealer was responsive When they open on Monday-of course it broke down on a Saturday-responsive to agree to minor repairs if a company in that area could fix it. The company said it was not a minor repair. So if we wanted this company to honor their warranty we had to get it back to Middle river. $600+ rental car fees and about 1 week later we now have a new repair repair with prorated warranty(starts from the date of the first repair)--Afraid to drive it out of town--and not sure why my review previously posted on the company site is no longer there so just feeling the need to advise to understand warranty terms carefully. Seems they will honor it as long as you can get it back to the shop. That's your problem. Thanks

I have purchased 2 vechiles from this dealership. I must say my sales guy shaun is a wonderful…read more gentleman he did everything he could to make sure I got the vechile I wanted I would suggest seeing him if your in the market for a new or used car...

I just left this Dealership they had a Nissan Altima my Daughter liked wrote up a buyers Order…read more over a week ago keep calling and texting because my daughter had to clear up and over sight on her credit got things straight made the call and informed my salse person they said come on in countless hours wasted, we had the check 23000 from the dealer 2900 for the down payment, they would not expect there own agreement said we needed 500 more dollars after they wrote the agreement up STAY AWAY FROM THIS PLACE, YOU MIGHT BE ABLE TO MAKE A DEAL IF YOU LET THEM RUN YOUR CREDIT SO THEY CAN ADD ON, BUT IF YOUR APPROVED ALREADY FROM A BANK OR CREDIT UNION THEY CAN'T MAKE ANY MONEY I CAN ONLY CONCLUDE

They tell you to drop your key in the drop box with an explanation of what is wrong with your…read morevehicle. Then they leave your key in the box all day, ignore your vehicle parked right in front of their building, and are rude when you pick your key up and ask why they didn't look at the vehicle. Is it that hard to open a drop box and look inside? Do I have to remind them to tie their shoes also?

This is my trusted mechanic shop. The crew is always friendly and I know they won't make me pay for…read moreanything that's not needed. They also perform a service check of my entire vehicle and give me a list of what needs to happen. I love this place and highly recommend it to all of my friends and family.

SAP Automotive has done good work for my vehicle. I recommend anyone that has issues with their…read morecars to being them here to great repairs at great prices!

Best repair shop I've ever been to. I will definitely be bringing back my car here in the future if…read moreI have any issues. Not only were they honest but they communicated with me all the time and didn't stop until all the issues were resolved.

Run away! That is what my former mechanic said when I shared my Estimate of work. I followed up…read morewith another mechanic and they were $1,000 lower same work. Jim was rude and told be good luck.

Our family's go to mechanic. They have been serving our family for years now and they are honest…read moreand will not do work on your vehicle if it doesn't need it. There have been times where they take care of something for me and didn't charge me, fixing a flat or a diagnosis, etc. They just take care of you. Scott knows me by name and we have had several of our cars worked on by them. We highly recommend them to everyone we know. Honest, hardworking, great people.

Excellent service always!! I really love the family oriented business that Welch Automotive…read moreServices are, and how well they meet the service needs of the customers. My wife and I always have our vehicles serviced with Welch Automotive, and Gary and the family know us well. The crew are always polite and courteous as well, making you feel welcomed.

We have been so pleased with their services and reasonable prices. I can drop my car off and they…read morewill take me home and pick me up when the repairs are complete. Extremely nice people to deal with. So glad they were recommended to us.