High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

Radiator flush = 6k blown motor "We can't diagnose the…read moreproblem" Don't fall for what they are selling or you could end up paying big

STAY AWAY. These people are liars looking to steal your money and your time. They make simple tire…read moreservice impossible. Incompetent management and simpleton workers can't follow a schedule- you will wait hours for a tire. After waiting four hours for one tire I left. This place is trash.

I would give this place zero stars if I could. They have no courtesy or professionalism…read more My vehicle was there for an insurance claim. The driver-side door needed replacement, but they installed a junkyard door while charging me for a brand-new part. My insurance deductible was $250, yet they demanded $650 and refused to release my car unless I paid. After waiting 34 days, I had no choice but to settle for $350 just to get my vehicle back. They do not respond to calls or text messages. The only way I could get them to answer was by calling from an unknown number. Also, after looking at the reviews, I noticed that some positive reviews appear to be from employees, which raises concerns about their credibility. I would not recommend this place to anyone. Quality of work i can say only cheating.

*****I strongly advise against using this auto body shop. The owner/manager Malachi is…read moreunprofessional and seems to care only about money. On my first visit, I waited 15-20 minutes until someone came and helped me because he was dealing with the landlord over late rent which was already a red flag and I should've walked out immediately. He then suggested he could increase my repair estimate after telling him what my insurance initially offered, which sounded like insurance fraud, to total my car for more money. As someone who has never had experience dealing with an insurance claim like this, he didn't explain the full process, including that my car would be immediately taken away after the claim is submitted. I was still unsure of everything and told him I'll see everything goes, not that I would go through with the clam completely. He texted me at 8:30pm last night and after I requested to cancel it because I needed my car this week, he pressured me to pick up my car late that night with almost no notice saying he "doesn't have room" now that he's not making any money from this. He said he will leave my car key inside my car which was parked on a busy and trafficked street. After specifically requesting for him not to leave my key in my car and that I do not agree to that, it was still left inside my unlocked car overnight. Thankfully nothing happened to it, but this was negligent and irresponsible. There was also plenty of room as the street was almost empty. He also never fixed my mirror as promised. All of the one-star reviews are accurate - don't trust the fake five-star reviews. If you value professionalism, honesty and the safety of your vehicle go to a different body shop. They also never answer their phone. I also added screenshots of my conservation with Malachi.

Fells Point Auto Repair is fantastic. I went for state vehicle inspection and was able to get the…read morenecessary repairs done in the same day. All of the services were reasonably priced, and the work was very thorough and professional. I really appreciate their help. I highly recommend them. I know I will be going back the next time my car needs work done.

I brought my car in for the Maryland Vehicle Safety Inspection. The mechanic called out a list of…read morerepairs after the inspection, claiming they were required for the Maryland inspection to pass. After doing my own research, it became clear that not everything on the list of repairs were safety-related or required by the state. Only after pressing the issue did the mechanic (named Malik) agreed and revised the list, which already raised red flags about trustworthiness of this shop. The experience only got worse from there. I dropped my car off early the next morning, as instructed, and called later in the day to ask Malik when it might be ready so I could arrange a ride. Instead of a simple, helpful response, I was met with outright hostility. When I asked, "Do you expect the car to be ready today or tomorrow?" Malik curtly replied: "Your car will be ready when it is ready." I asked my question a different way. Malik replied with the same exact response, " It will be ready when it is ready" I tried to explain that I just needed an estimate to plan my transportation. Malik responded "What part of what I told you don't you understand?" This level of rudeness and unprofessionalism toward a paying customer is completely unacceptable. Clear communication and basic respect should be the bare minimum, especially when you're entrusting someone with your vehicle and paying for their time and expertise. I cannot in good faith recommend Fell Point Auto to others. There are plenty of competent and respectful auto professionals in Baltimore , Fell Point Auto isn't one.

There have been times a last minute issue on my car popped up and I needed a close place to check…read moreon it. The most recent one was low air pressure in one tire that I had put air in recently and figured there was something wrong with it. Gerry's Tires was able to let me walk in (I called first to make sure they could see me) and address my issue. There was a nail in the tire that they patched up. It took about half an hour and I can't thank them enough to seeing me last minute. Professional employees and a great quick service to address car issues!

I had previously left a lower review on the basis that I suspected damage from the service but in…read morehindsight, while the damage wasn't present when I bought the car it's entirely possible that Gerry's wasn't responsible and they tried to reach out to rectify the situation. I didn't end up contacting them but hey, it's a Subaru and the part was $20 so no harm no foul and no reason to ding Gerry's over an unfounded suspicion. As I said before the service was carried out in a timely manner and for a great price, and I'll absolutely be returning to them for rotations and future tire purchase and installation so based entirely on the service I've updated the review to reflect my experience with them.

Needed an inspection on short notice and was told to come right over! Friendly, fast service...much…read moreappreciated!

Polite super friendly , same-day service, saved me hundreds compared with Porsche dealer…read moreestimates. When they couldn't do something, they recommended shop that could. They've been doing reliable repairs in that location forever..

I had a horrible experience with Bumper Globe. Communication was terrible from start to finish,…read morehard to get updates, and when I did, they were not accurate. They had my car for 12 weeks giving me no updates. The work itself was poor quality and didn't solve the issues I brought my car in for. The first time I went to pick up my car, I pointed out multiple issues where the work was incomplete, pieces were falling off my car and not secured well, or not fixed at all. The doors they replaced were not even painted completely and they left the inside of my car a disaster. They have since been completely unresponsive when I tried to follow up. I have had to go through my insurance company to hear any news. I selected them doing searches on Yelp and Google and realized when I went to pay for the work, they off discounts if you leave a 5 star review... so that is why it looks like a good option. I recommend going anywhere else in the area. They apparently require that you pay in cash, which they never told me until I was there picking up the car, and then I did not have that amount of cash in hand, told me they could only use a card with a surcharge. Absolutely would never recommend any work from them.

Brought my car in for an estimate a few weeks ago. There was what I considered minor damage on the…read morefront bumper. My eyes bugged out of my head when I saw the estimate but given I wanted the car fixed by a reputable company, I set up a time to bring my car in for the repairs. I was given a 3-day window for completion and got a call back by the end of the 2nd day to come get my car. Checking out was easy and before I knew it, I was out in the lot looking at my car. Not only were the repairs flawless, I believe my car has been washed...at least rinsed off. The overall repair, while not cheap, is immaculate. I hope to be more careful in the future and have no more fender benders, but if I do, I'm coming back to Bumper Globe!

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

This place is truly one of a kind. Of all the places I've ever been to. I've never found the level…read moreof honesty and transparency I find @ prime care auto. Not to mention how reasonable the pricing is

It ended up taking them almost 3 hours to do my oil change because they ran out of good filters…read more they went all the way to Dundalk to make sure I got a good filter. Also they gave me 75% off and they were super apologetic about it.

I cannot thank Mr Joe and the staff enough....Super helpful...beyond words...this has now become…read morethe family shop...All of us is now taking our cars/ trucks to them...Honesty is their strongest selling point....

Joe is a nice guy. He is a boutique place and not a chain. May be a bit pricier than big box…read morestores, but the quality of service is unparalleled

Joe was really helpful and extremely flexible. I don't know anything about cars but he helped me…read moreunderstand what was wrong with my wheel and fixed it. He gave me options and advised me on cheaper alternatives which I really appreciated. I will come back (hopefully not soon)