Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

I had a water damage in my home due to a toilet overflow. I called this company and they came out…read moreto help me take care of all the damage. They found water in places I wouldn't even know to look. They have specialized equipment to help locate all the wet building materials. They also do in house Reconstruction which is nice. Will update with pictures once my home has been completely put back together. They made quick work out of the water damage portion and Luis already has the ball rolling for reconstruction. Definitely glad I called Home Damage Medics!

I strongly recommend NOT going with this company. They advertise that they are an end-to-end…read moresolution company (they will do mitigation and reconstruction) to get you interested, but they will leave you hanging for the reconstruction portion of the work. I had a tight deadline for the work I needed to get done and they told me they would be able to complete the work in time which is why I went with them. However, after they completed the mitigation, the owner told me they would no longer be able to do the reconstruction portion of the job because they took other jobs. They left me with a hole in the ceiling where my cats could get into it leaving me to scramble to find another company to help me in time. Rumor has it the owner, Luis, also got offended when I asked him to be more careful when dropping dry wall from the ceiling because I was afraid it would scratch or damage my floors and that's also why they would not complete the restoration job. They didn't want to do a job where the homeowner was 'looking so closely or worried about their other property being damaged'. This is a clear indicator the owner does not have confidence in the quality of his work and is in fact afraid he would damage something so he'd rather back out from the job than 'have an owner looking closely'. I definitely dodged a bullet not getting reconstruction work from them after all. While Luis's partner, Spencer, who did the mitigation work, did a really good job and I would totally hire him again, the owner is quite young and clearly has not yet learned the basics of customer service so I'd recommend going with another company that is more established and has more experience under their belt, especially when it comes to customer service.

It was very frustrating trying to locate someone who was professional enough to help me restore my…read morehome after renters had damaged it with extreme tobacco use. Bob and his team Danny and Leroy were beyond efficient and helpful. They gave great advice for other issues in my house. They were thorough and diligent. I appreciate that they went above and beyond to do things out of their contract. They weren't nit picky about charging me. I would absolutely recommend them to anyone.

We had some moisture and mold inside a crawlspace that had been converted to a wine cellar. Another…read morecompany had previously recommended ripping out all the drywall to find the source of moisture. Bob (owner) came out within 24 hours to inspect and concluded the mold was growing on the outside of the wall due to excessive humidity in the room. He was very professional, his inspection was thorough and he treated and cleaned the moldy areas. After spending nearly an hour in a cramped crawlspace cleaning mold off the walls, he was finished and refused payment for his time and services. Pretty amazing experience with a home service provider!

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

Exceptional service in a horrible time... What a great team and a feeling of safe and secure. The…read moreservice was booked quickly and my account rep was so nice... I couldn't imagine doing any of this biohazard removal alone... and since insurance covered most of this I was please to make this choice for myself. What a relief.

From the owner: 24/7 365 Immediate Response Washington…read more Crime Scene, Accidental, Unattended Death Cleanup & Remediation Homeless Camp Cleanup Hypodermic Needle Pickup Vehicle Decontamination Commercial and Residential Sterilization & Disinfection Odor Elimination Services Methamphetamine/ Drug Testing & Decontamination

Amazing. Super friendly and knowledgeable staff, very fast, communication was transparent and kept…read moreme up to date on what was being done. If you need mold remediation, these are your guys and thisbis your one call to make. Johnathan was amazing. Thank you Jason and team! Job well done.

24/7 Flood and Fire was quick to be onsite and resolve the issue. Everyone involved in the cleanup…read morewas efficient, professional and punctual. I recommend calling 24/7 for help if you are ever in a situation requiring mitigation and clean-up from water or fire damage.

Max did an AMAZING job with our SUV. Our 8-year old didn't believe it was the same car. I can't…read moreeither! Hire Max before he raises his prices - with the quality of job he did, it's only a matter of time!

If I could give him more stars I would. The car was gifted to my mom and needed some love. I never…read morethought the car could be as clean as it was when he finished. The level of quality and attention to detail amazing. Plan on hiring him to do my cars.