Absolute WASTE of my MONEY!!! I purchased their most expensive service…read more - It does not remove dirt! - It does not remove bugs! - Microfiber drying towels became filthy!!! Do not be fooled by flashing lights. It is a distraction that has nothing to do with cleaning a vehicle. Avoid this place like the plague!!! No quality. ZERO value!

Not worth $11. It's fast, and open 24 hours and does a decent ENOUGH job.. but those are it. Leaves…read morestreaks doesn't rinse all the way. And they wash with dirty water

Finally got to try this car wash place out and had such high hopes. Just to be disappointed in…read moreevery way. Price to get the best car wash costed $19 which I would never complain about. But- your car still comes out dirty! The back window and tailgate of our brand new Ford Edge were covered in dirty after we went through it. Employees that helped at the ticket booth were friendly and helpful. I will say that it's way better thank the Pink Elephant in Covington. Pink Elephant has a touch less car washing system that can't even take off bird crap!!!!

One of the worse car washes i have ever!! I have been paying every month for this service which I…read morebarely use but they auto withdrawl... I have had a rental for over a morh and they refused to wash it! Wouldn't give the manager over him # refused to allow me even if ir was a rental the fact was I was driving its account they gladly take money from and the "manager" said basically my 35.00 meant nothing to what they make!! Canceling and great coustmer service!!!​

They have a great selection of drink snacks and amazing, friendly workers who make the stop…read morepleasant. The gas prices can be on the higher side, but the convenience and variety of items including decent beer options and local favorites make it a solid neighborhood gas station. Overall, it's a good spot with helpful service and plenty of selection. I'd happily stop by again when I'm in the area.

The staff at this Chevron are so NICE! They make sure I get my discount with their new-ish rewards…read moreprogram. I think that's so thoughtful. The snacks here are plentiful and there's always a gas pump open. The gas prices tend to be a bit steeper here than most places but you can use your Safeway rewards at this location to get a discount. I am so excited about the addition of Crispy Crunchy chicken here. It's really tasty when it's fresh outta the fryer and you're working yourself into a hangry state. The car wash here is my favorite in the area. They don't charge an arm and a leg for a basic wash and that in turn interests me in giving a bigger tip to the attendant. And again the attendants are so NICE!!! This place really is a one stop shop when you're in a pinch.

This is a full contact car wash. Before you enter there are signs directing you to remove antenna…read moreand tow hitch, fold in your mirrors and more. They also state they are not responsible for after market items on your vehicle. That sign made me very concerned about the agressiveness of this car wash. No doubt they are for liability purposes. There are two lanes with gates. Pay at the kiosk before the gate and wait for the gate to open. If there is a line to enter the car wash the gate will delay opening. Also, the lanes alternate opening. A staff member was on hand to assist with operating the kiosk on the day of our visit. You choose your level of wash: basic through 'the works'. Two other staff members were using soft cleaning pads on long poles to wipe down exterior windows and vehicle fronts before entering the car wash. We were guided in by an attendent and instructed to put the vehicle in neutral during the ride through. The first set of rollers go over the front, top and back of the vehucle while spinning and a second set go across the sides a bit further in. After a quick rinse, wax was sprayed on the exterior before a final rinse and blow dry. The dryer sounds like a jet engine! The forward momentum of our vehicle was released as soon as we hit the dryer so be sure to shift into drive and slowly make your way through the dryer to get out of the next cars path. You exit onto a shared shopping plaza roadway. Our vehicle is clean and shiny and the antenna intact, so mission accomplished

We won't come here again. All 3 stars are for the lady and young guy pre rinsing the cars, they did…read moreawesome! But we paid for the towel at the kiosk expecting those little microfiber towels to wipe down the interior, but instead we were handing a soaking wet kitchen towel that left red fibers all over the dash. And there are no free vacuums after you go through the wash?!?! That's not normal.

A bird went poo on my car. It was gross so I needed a car wash. I went to the one off Auburn Way,…read morenorth of auto row. This car wash was under construction for the longest time but now it's open. I didn't want to use self-service so I tried the touchless car wash. Fancy. One thing I learned is that if you're in line and there's a car in front of you getting washed keep your windows up because you'll get backwash mist. Pffft, pffft, pffft. Blech! Go through the payment process after they leave the tunnel. I got the Beary Clean. Once in the tunnel it was like an EDM concert with all the colorful lights flashing. Water pressure was pretty good. Blow dry was weak. Their front lot had enough space to park and do a walk around inspection + detail as needed so that was nice. They didn't have fresh yellow towels so bring your own or buy some blue ones at the vending machine. They also sell the Brown Bear air fresheners. They're so cute. I know my fellow locals on the road when I see the yellow bear on their rear view mirrors :)

Don't even attempt to go here last year it was shut down for months for remodel, this year the self…read moreservice side and vacuums are shut down AGAIN probably for months again.

Be careful on the sneaky upcharges here. Drove in and was quoted one price for my oil change and…read morethen charged something different. They also snuck a "specialty oil filter" charge in when I drive a Hyundai and don't require a specialty filter. (Have never been charged for an oil filter at any other location. It's ALWAYS included in the price of the oil change) Spoke to manager and he didn't seem to care about losing customers. Said that this location is independently owned and the owner charges more than other locations and charges separately for an oil filter. That's unheard of. Also I asked them to adjust air pressure in my tires. My PSI should be 33 and yet all my tires are reading differently. We take our cars and our teenagers cars here for oil changes but we won't be back. Tired of the greed and they are way more pricey than other locations. *Also want to point out that when I told the manager that the price of the oil filter is advertised as included in the price of the oil change-he stated that other locations advertise that but that they do not. So I went ahead and added a photo pulled DIRECTLY FROM THEIR LOCATION'S WEBSITE that shows it is indeed included in the price of the oil change. So stop being shady.

This is the best Valvoline I have ever been to! The manager is so friendly, knowledgeable, and…read morehands on. Every employee that I've had the pleasure of dealing with, has always been incredibly polite. I leave feeling confident and well taken care of. And it's always nice that, after my oil change, I can go right next-door and use the car wash that is managed by the same people. I found out today that each Valvoline is independently owned. While there are a few that I will never return to, I love it when I get a chance to come to this one! Support your small business owners!

He did a fantastic job on a daily driver 2022 Subaru forester wilderness. Less than 4 hours, and…read morespotlessly clean.

We took my mom's truck here and it was at the detailer for most of the day…read more When we pulled up we could immediately see spots that were missed. We have a gentleman that comes to our house and does a mobile detail for $150 and does just as good a job for $100 less. I didn't feel that it was a very good cleaning.

Self service car wash today! It's nearby the house and I…read morehaven't wash the car since a month ago. The whole process is touchless and it's completely automatic car wash. With different prices with different soap and other stuffs. It's under construction on the site so the vacuum is out of service.

1 Star - Extremely disappointing experience…read more I had a very frustrating experience at the Brown Bear Car Wash location on Auburn Way S next to McDonald's and Domino's in Auburn. Before entering the wash, I pulled aside and spoke with one of the attendants because my vehicle had some pre-existing cosmetic damage on the front bumper. I wanted to be responsible and confirm that it would still be safe to go through the wash. The attendant looked at the bumper, reassured me that it should be fine, and one of the attendants even offered and placed blue tape on it before directing me forward. Based on that reassurance from staff, I proceeded through the wash. While inside the wash, it suddenly felt like my car may have come off track or run over something. I briefly had to switch gears because it felt like something had gone underneath the vehicle. At the time I did not know what had happened and assumed one of the cleaning cloths may have caught something. After exiting the wash, I pulled aside and spoke with Oscar, one of the attendants. He was the one who informed me that my bumper had come off during the wash and he went to retrieve it for me. From what I later understood, it appears the bumper detached near the air blowers toward the end of the wash. Oscar helped me submit a claim, and I later spoke with supervisor Dwayne at the location, who documented everything and said management would review the situation. Over the following days I repeatedly called for updates and was told several times that the manager was not available or not in. It took approximately three to four days before I was finally contacted and able to discuss the situation with the claims department and management, including Jack Halsey and Omar M. Despite the fact that their staff looked at the vehicle, taped the bumper, and reassured me it should be fine to proceed, the company ultimately denied responsibility and compensation while pointing to signage stating vehicles enter at their own risk. The issue with that response is simple. I did not just drive into the wash without asking. I specifically pulled aside to ask their staff for guidance first. Their attendants evaluated the vehicle, assisted with taping the bumper, and directed me forward into the wash. As a customer, it is reasonable to rely on the judgment of employees who are operating the wash and actively guiding vehicles using the directional paddles that signal when to move forward, stop, or place the vehicle in neutral. The damage from this incident is now estimated to cost several thousand dollars in repairs. I'm simply asking Brown Bear to take a fair and honest look at what happened. When a customer asks your staff for guidance and your staff reassures them and allows the vehicle to proceed, that responsibility should not simply be dismissed afterward. I hope Brown Bear chooses to review this situation again and do the right thing.

Would never recommend this car wash to anybody. Tried to use the manual car wash didn't work $10 of…read moremy money down the drain tried to use the automatic car wash paid $14 to not even have my car washed when I text the number it said to get help. The guy told me that he was not able to access cash and or put money back on my card. So I am out $24 and still have to wash my car myself when I was leaving there was a gentleman that said he was helping his buddy close the gates for the night. He told me to text the owner I did and still not a good response. Would never recommend this place to anybody

This is just some sort of a scam. No soap in the brush or wand. No vacuum hoses. Charged twice…read moreon my credit card. This place is criminal and will be shut down. Please don't give them your credit card information.