Finally got to try this car wash place out and had such high hopes. Just to be disappointed in every way. Price to get the best car wash costed $19 which I would never complain about. But- your car still comes out dirty! The back window and tailgate of our brand new Ford Edge were covered in dirty after we went through it. Employees that helped at the ticket booth were friendly and helpful. I will say that it's way better thank the Pink Elephant in Covington. Pink Elephant has a touch less car washing system that can't even take off bird crap!!!! read more

One of the worse car washes i have ever!! I have been paying every month for this service which I barely use but they auto withdrawl... I have had a rental for over a morh and they refused to wash it! Wouldn't give the manager over him # refused to allow me even if ir was a rental the fact was I was driving its account they gladly take money from and the "manager" said basically my 35.00 meant nothing to what they make!! Canceling and great coustmer service!!!​ read more

Just went through the car wash minutes ago. When I was going through they only sprayed the wheels on one side and you can see they did a half-ass job of that. And look at the video when I rub my hand over the car this is ridiculous. I paid $22 for this I just feel like I got ripped off big time. Never again read more

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My rims got super messed up because they didn't know how to direct me into the car wash properly. Beware the only good part about this car wash is the free vaccums read more

The people working were helpful. The wash job was very poor, even with the upgraded wash. Many spots still dirty on my car. read more

Glint Car Wash - Bottom of door is still very dirty. - Car Wash Near Me - Kent, Washington

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While I have not had the problems with the non-touchless car wash some others have, I have a huge issue with their business practices. I signed up for their unlimited top-end package about 4 months ago and was told it was easy to cancel online. Today, due to unforeseen budget issues, I am looking to cancel a few subscriptions and Glint is one of them. I tried going to their website on multiple browsers and clicking the contact us button which is how their automated phone system says you have to cancel any subscription. It tells me I have to select a location, but there is no way to select a location when it takes you to the locations page. The only clickable thing on the page is the services offered at the site and that just takes you back to the locations list. There is literally no way to cancel this service as there is no one to answer a phone and the website offers no way to manage your account online. I would use this service on a pay per visit basis but NEVER use their subscription service as it is impossible to manage or cancel. Update: The form was not loading unless I used an incognito window in Google Chrome. I am not sure the cause, but I was finally able to get the form to load. I am still not giving 5 stars as I believe that there should be an online account where I can manage my subscription without relying on just an email via a webform. Suggested Feature Improvements: - An online portal where I can manage the account. - A family type subscription where you can subscribe for 2,3,4, etc cars with a small discount for multiple cars. - An eventual upgrade to a touchless car wash. read more

How do you cancel your membership when their ecommerce site has been down for weeks. Called my location near me and they never answer the phone. Poor Customer service read more

Save yourself a headache and get your car washed elsewhere. Glint takes no responsibility for damage to your car. My front license plate was bent nearly in half and the frame broken. I traveled twice to the carwash (25 Miles roundtrip) to deal with the matter...first time the manager-in-training did not know how to proceed. The second time the manager made out an incident report, told me I would be contacted within five days. It has now been over a month. I filed a complaint with the Washington State Attorney General office. Address complaints to: Management Team Customer Investigations cireport@glintcarwash.com Good Luck read more

Went through the car wash on 9/5. The spinning brush some how popped open my Gas cap cover it got ripped off and in doing so, dented my car while the brush was spinning and pushing the door hinge against the body of the car, It also made a scratch above my tail light as well. I've already spoken to the assistant manager and filled out the damage claim. I have not heard back from anyone and its been over a week since filing. I cannot find any way to get a hold of anyone on the phone. Its all automated. Very frustrating read more

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I've tried to cancel my membership for the last few months. They've been charging my account since September. It's now January and they have not responded. They keep taking my credit card and charging it. I have to change my account to stop them. Very poor service. Do not go there go to brown bear. read more

Car wash membership isn't what you get . Poor service and my car never feels all The way clean and I've had to come back everyday sometimes 2x a day ! My rear bumper always seems Dirty and underneath my car as well .! Canceling membership ! read more

My mirror was broken off, they admitted fault, but have ignored my requests for repair reimbursement. Beware.

I have a Premier monthly subscription I use a lot. It does as good a job on my F150 that I could expect. Does not do as well on our Mercedes GLA 250 rear hatch. read more

I bought their membership wash, when through the wash a couple of times. After a few wash, I started to notice 1 of my rims were all scratched up. I know for sure I did not hit any cubs and the marks don't look like cub rash. During 1 time when I was going through the wash, I heard a strange noise but didn't think much of it. Looking at the marked scratches, I realized it was from the conveyor pulling on my rims which would caused my rims to be damaged like this. Went back to the wash and told them about it. They gave me a claim number and said they will look at the cameras. Later to find out their cameras system was very blurry and they only have footages dating back a couple of weeks. In the end, they rejected my claim because they could find anything and gave me a couple of blurry pictures. Very disappointed in this place and will never come back read more

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Glad we have a place around the corner. However...I was expecting a bit more than just a drive through the brushes kind of car wash. We paid the highest tier to get washed, went through, I even posted photos. You get a token to vacuum your own car, and the dryer dries your car. Typical gas station type of car wash. So disappointing! I was hoping it would be like the car wash places I've been to in SoCal. As a matter of fact we drove to SoCal last week, had to get our filthy car washed after 25 hours on the road. We found a yelp high rated place in Redondo Beach CA. We paid the exact same price as Glints. We asked for the highest tier. The difference...before the wash they vacuumed, at the end of the bubble wash they wiped down inside, and outside, including wiping the tires. You can even add Fragrance if you want. I've been too spoiled to real car washes that's affordable, and I don't mind giving a big tip to the hard workers shining up my car. Hoping to one day find one around Seattle that gives the same type of over the top service. Sorry Glint, I wanted to love having you in the neighborhood. I tried, really I have! read more

Glint Car Wash - Car Wash Near Me - Kent, Washington

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I had a foamy bumper today when i came out. Kudos to Brian for providing Excellent guest service and going above and beyond to help resolve the issue. great product and nice employees. I love having this great car wash close to me and i try to drive through as much as i can. read more

Zaharia was so nice and helpful! So nice to see young people be so respectful to an older person!

I washed my truck yesterday for the first time at Glint. Got the best wash. And my truck came out of the wash with scratches all over. Will never go here again. Update: went to the wash and was told our brushes couldn't have done this. Our brushes don't scratch. So if you want your black paint scratched for 14 dollars go here! What a joke. read more

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I had Premier unlimited wash for the summer for $22 month. I didn't read the fine print. The number to cancel membership is +1 (206) 865-4300. I just did it today. read more

I've been a member of the car wash for 8 months and at first it use to get my SUV clean and I've noticed in the last month that my car is not getting washed especially the both sides of my SUV. I came back twice in one day last week and it still wasn't clean not sure what's going on with the brushes but this needs to get fixed asap. read more

I'm going to start by saying I am glad my tires were from Les Schwab. I went through this car wash for the 1st and only time ever using their services. When I came out of the car wash my tires said low pressure. I didn't think anything of it until I saw a large size bolt which looks like it probably fell off from the d*** machine inside the car wash went through my whole tire. That was very disppointing. When I called they just blew it off. I was not looking for anything free. I just wanted them to know. If I PAY you and you cannot get the job done. Why have you mess it up for free? Lol NO THANK YOU! NO NEED TO TRY AND MAKE IT UP TO ME. It looks like a nice beautiful car wash. Its a good look for sure.. but, that is all it is! read more

Glint use to be a good value for the money. Now when I have gone through the car wash the last 4 times. The passenger side of the exits half wash, with soap still on the vehicle. Today I used the car wash due o birds taking target practice on my car. The car wash failed tremendously to clean off the bird poop. It looked as if the right side of the car wasn't washed at all. I would not recommend glint to wash your car. read more

I started coming here recently and it's been a good place for vacuuming. That changed as time went on because the vacuum tube started folding in areas so it would cut the flow of the vacuum and it wasn't able to create any suction and nothing would be picked up. The only way to have it work is to hold the tube unbent with one hand and do the vacuuming with the other. This is extremely ineffective and more of a hassle. Another issue was the tube mouth pieces would come off in some stations and had to repeatedly place it back on and then hold it down to the tube to be able to get any vacuuming done. Now I should've said something but I thought since they seem high end, they'd do regular maintenance. I came back months later and still the vacuums we're having issues left and right. And this time, it was multiple. So overall I think if the maintenance was kept, this place would easily be a 5 star location. And next, I used the car wash for the first time two days ago and wow I was disappointed. They have a machine-led process where you put your car in neutral and the machine takes it through the wash cycles. Seems fancy and flashy. I was so excited. Until I checked my car and there was so much dirt and stains everywhere. Some places the wipes don't reach so they look like they're not washed but water just thrown on it. Told the workers and they said I can get another one so I was thankful. With high hopes I checked the car after and there was soap still on it to be highly noticeable. I'm the car as well was green soap still which was not there from the previous wash. Overall this technology is not very effective at doing the job. I got the medium intensity cycle for 15$ and the result was not worth it in the least. I won't be using this car wash again unless it gets an upgrade. I went home and hand washed the unwashed parts and the car looked splendid. The only reason I gave two stars was because the staff is extremely great and friendly. I see them respond with urgency to questions or any help needed. Honestly a strong staff currently. read more

Glint Car Wash - Soap - Car Wash Near Me - Kent, Washington

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Missed half the tailgate. Missed spots on the side and did not even get some big spots at all. Left stains and crap on my windows. Seemed like it was kind of rushed like they sprayed little detergent real late, wash seemed minimal then drying came to late and was also minimal. They must be skimping on resources and it costs more now than when they opened. Used to be much better. I will be asking for a refund and I can edit my post with updates on that. read more

Need to enforce voices Recording Announcement - No Detailing only for vacuum . Park in parking place if need more time to clean up.

The employees at Glint car wash were very helpful and they were able to get my car looking good as new. Their customer service is very friendly, as soon as you pull up you're greeted with a smile. Everyone from the workers in the car wash to the owner are outgoing and communicative. I would recommend others to use this wash. read more

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I would give them -5 stars if I could, Don't get a membership at Glint Car Wash at any location because they will never let you cancel your membership even though when you sign up they tell you "it's super easy to cancel", after 2 months of requesting to cancel on their website and numerous times of trying to call two of their phone number with no answer, I had to finally called my credit card company to just have them deny all payments. What a shiit company for being new you definitely do not have your shit together. I will never return to a business that runs so unprofessional. read more

I'm in the car wash right now beyond annoyed. I pulled in, there's a truck in the left lane and one car in front of me waiting for instructions on which lane to enter. There's two employees directing traffic. Turns out the truck in fhe left lane is too large for the car wash and needs to back out. No problem. We get directed to the far right to allow him out. So now I am the 2nd in the queue. Car behind me hops back to the left lane. No big deal. I know the employees know who's next The employee helping the car in front of me takes a solid 4 mins to help the car in front of me. I watch as 5 cars that arrived after me, go in. So after she finally finished and I know she's gonna help me next. Nope. She goes to the other lane. I tell her because I was courteous with the truck I've had to wait and should be next. She snaps "I have to help them!". You mean the 9th car to arrive after me? I just woosah'd. I can't leave so I just exhale. When she finally comes to help me she has a terrible attitude. Practically threw my card at me and definitely dropped my vacuum token on the side of my seat. No sorry. Just cut her eyes at me and walked away. She's blessed that I no longer allow irrelevant people to get me out of my character! read more

Hayden did an excellent job on pressure washing some of the junk off my car! I highly recommended this place. Great staff.

Have requested via email, voice mail, and website to cancel two accounts. Charges kept coming in for at least two additional months. Finally, had to call the credit card company to block the charges. The block was approved by the bank. We'll see what happens next month. DO NOT SIGN UP FOR MONTHLY CONTRACT. Not-so-shiny Glint will not stop charging you. read more

I signed up for the half price unlimited premier wash in Chehalis. I was going in 1-2 times a week for two months. I went in the other day and was told my subscription was cancelled by them. they said I can sign up again but not for the price I agreed to pay for 6 months. bait and switch scam! I contacted them through their web page and was told someone would contact me within one day. no response. Back to the Wave! read more

First time at this car wash today since I'm from out of town and just visiting family here in Covington. When I pulled up, I told the attendant it was my first time there and she was very thorough in explaining the different car wash package options and answering my questions. You receive a token to use the vacuums after the wash which is part of the package. Car wash itself was ok. It did a good job of washing away most of the dirt and bugs but still had dirt along the roof railing. In and out of the car wash including 5 minute vacuum in about 20 min. read more

Do not purchase their monthly subscriptions!! The car wash is good, but they do not offer a way to cancel your subscription. I submitted two cancellation requests through their online site (per process), and am still getting billed. Terrible customer service and experience! read more

Got the 4 dollar off deal from 730 to whatever time it was for the super wash and it didn't even clean my car the back was still dirty as hell and the window still had dirt on it!!!! Never again Brown Bear is the best don't go anywhere else this place is a waste of space read more

We get little accident in washing line, because staff lost control for situation. They even don't say "sorry". Manager still don't call me read more

Glint Car Wash - Car Wash Near Me - Kent, Washington

Had two cars signed up for monthly unlimited. Closed during posted open hours. Called the next day to try and figure out what's going on, no answer. Canceling & requesting refund for this month. Not cool. Kent location. read more

Marco went the extra mile ! Great car wash and first time here. Definitely will be coming back. No wait , great service. read more

This place has been a huge let down for real. The pricing seemed awesome and I quickly thought to myself well this car wash is literally a brand new facility so obviously the cars are gonna get nice and clean because everything is brand new. How could the quality of washing not be top notch? Brand new place and great prices, what could go wrong? Well, I was naïve to think that new means quality in this situation. I bought 3 of the monthly premium memberships for all 3 of my cars but quickly realized that my 1991 Jeep Wrangler came out every time honestly looking worse then when it went in because at least when its dirty its all dirty and when i clean it myself, its all clean, but just having clean with dirty spots in every corner and on every surface around the car looks horrible. my 2006 ford explorer doesn't come out of it looks all that much better. Never clean around the side mirrors mirrors and a couple other places. Now my 3rd vehicle which is a newer and very rounded vehicle usually turns out not bad except for one thing. My first 2 vehicles have black rims, so they look nice after the car wash but my third vehicle has chrome type rims and every time with the premium wash membership, it comes out with that blackish crap all over which is hard to remove. So it seems that one way or another this place just falls short. I will though admit that the vacuums are the best and the fact that they give you a token each time for the vacuums is awesome. They get props for that, however after washing my car I don't usually want to vacuum. I always prefer to vacuum and then wash but maybe that's just me. and literally every other time the thing doesn't read my plates and a person is always standing right there, which I thought was the entire point of this whole membership was that I could get in and get out quick and easy and not needing to have a person right there every time. That is the part that really annoys me lol. I don't enjoy having to make conversation every time. or having to deal with the non reading plate machine thing every time. NOW AFTER READING EVERYTHING THAT I HAVE JUST WRITTEN, I FIND MYSELF ASKING, NOW WHY IS IT THAT LITERALLY EVERY SINGLE TIME I HAVE EVER BEEN TO A BROWN BEAR CAR WASH ITS BEEN FAST, EASY, AND ENJOYABLE!? AND MY CARS ALL LOOK GREAT TOO. Somehow Brown Bear never misses and I'm not even really sure what's so different about there facilities honestly. All I know is Glint Car Wash is a hit and a miss which is too bad because they looked good at first. read more

Paid $15 for the middle wash and didn't even get my wheels clean. Won't be coming back.

This place is ABSOLUTELY awful!! I took my CX-9 to get washed and came out the wash with the top part of my car hanging off to the point where I could no exit the car. When I told the manager on shift she asked me if I purchased my car used and if so that was the problem lol. Im not sure how that's a problem. My car went through a point check before purchasing as well and a points check when it was taken in for a recall. I waited almost 2 weeks to be contacted by the company. Would you believe they sent me a report with false info on it as well as blaming me purchasing a used car. This is a 2020 Mazda CX-9 with 15,000 miles on it, considered new! I am now reporting them to BBB and putting together a case for small claims court. Oh and my car was still VERY DIRTY! read more