Love this place since John opened it years ago under Spraque Car Wash!…read more Guess it was inevitable that Classis Chassy would eventually own it haha. But that's ok too. Everyone has to retire right? Classy Chassis has always been an upstanding washer in the community and I've loved them in Lkwd even before Sprague opened! They used to have a mobile unit and would come out to where I worked and we would get a bunch of people together to have them wash! Ya talking '90's here before EPA...!! So I'm glad CC has upgraded the units here and kept Stacey... hope she is grandfathered in hehe!!!

This place is unprofessional and dishonest. I had an issue my plan charging me twice and tried to…read morereach out to let them know about the issue. They would not give me any info at the location, instead laughing and saying "good luck getting a call back." Don't give them your credit card info, pay cash - not secure.

What a great place to get your car washed!…read more These guys are great! Take the scenic drive to downtown Puyallup and see the sights Make sure you drive past the old historic meeker building. Before you leave, pull into Classy Chassis Car Wash and enjoy a spectacularly clean & crisp fast eco-friendly car wash. They pre-treat your vehicle before it enters the washing bay. They hand scrub all the hard to get places so that you don't have to come back. Customer service is second to none here. The staff is So friendly and so professional. They go above and beyond for every customer. There's a reason why Classy Chassis has been around for so many years, it's like a Puyallup Icon But wait, I've saved the best for last. When you go into Classy Chassis be sure to ask for Reggie! This is the one hard-working loyal employee, if I were the owner of this establishment I would do everything in my power to keep Reggie. If you have to give Reggie a raise or promotion, don't delay, because he deserves it! Do it with a quickness!! Be sure to ask for Reggie!

The service is good and the employees are nice, but the monthly billing process is absolute…read moregarbage. I started with the high-end wash plan, then decided it was too expensive and switched to a less expensive plan. Instead of simply changing my plan, Classy Chassis started charging me for both plans. I contacted someone and was told it would be fixed. It was not. This same billing problem has happened four separate times. Four times I have had to deal with this. Four times I have been told or expected to believe it would be corrected. And four times, the problem has continued. At this point, I am done. I am closing the card they keep charging because they will not stop taking money they are not supposed to be taking. Good service does not excuse terrible billing, and this has been completely unacceptable.

One thing that's always been clear to me that offering "free" vacuum cleaner usage was a sure fire…read morebet to increase overall carwash subscribers to stay loyal to the brand or company they use. So let's start there right? Those things work better than any other place I've ever been to and I've been going to car washes since I was a shorty (I'm 41 for context), and in damn near every state. The service there was amazing, the young black queen with the immaculately done braids had a customer friendly smile outta this world and succeeded in upselling me the full Monty (my poor baby was filthy, so shame on me but kudos to her for such a keen eye) She made the experience well worth it alone in customer service so please be nice to her, take good care of her and i guarantee you she will get the job done. I'd even go so far as to say she needs a raise or a promotion ASAP! The carwash itself is one of those track driven ones where it pulls your car thru different stages of wash, rinse, drying, tires, etc. super fast and super effective because I wish you guys could've seen my car beforehand! The price blew my mind though for such a full sweep?! I'm telling everyone near and dear where to go from now on (if'n yall lazy like me and don't wanna do it yourself). Overall experience? FULL TENS ACROSS THE BOARD!

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

Clean, fast, and super friendly! The bathrooms are surprisingly spotless, the coffee is fresh, and…read morethe store is fully stocked with everything you could need on the road. In and out in two minutes. Five stars all around!

This place is a great spot to get a bite to eat while getting gasoline. The food is good and you…read morecan even call and order ahead. The people that work there are verry nice also.

Amazing express wash with touchless options too! The free vacuums are super powerful. Fast,…read moreaffordable, and perfect for a quick clean without sacrificing quality! They also offer car wash memberships for their express tunnel that are super affordable if you like a clean car all the time!