We received a free car wash voucher from the car dealership and were not disappointed. Plenty of…read morehelpful staff available. We will be back! One area for improvement would be having somebody at the end with towels to dry off our windshield like American car wash has.

Beware The Pricing has changed. To my surprise. It used to show total price after tax. But for a…read morelittle while now the price on the signage is before tax. I use it when I need a good quick car wash.

The staff here are very nice and accommodating. We purchase a monthly membership and pop in for the…read morecar wash and vacuuming.

Let me tell you about this place yes, the vacuuming is free here unlimited if you wash your car…read morehere that's a great quality and value, but it also says you get a free air freshener with every car wash, but apparently that doesn't apply to my mother because she bought the cheapest wash and she's not a member Then she asked for a rag like how Brown Bear offers rags and they told her it would be two dollars so they're charging for rags that's a negative quality and then wanted to charge an extra dollar for a free air freshener for free. I highly suggest you come here use up the free vacuum and then go wash your car at Brown Bear

Waste of Money attached 2 pictures of my hood right after so called Premium Wash. Worthless!read more

This is the best Elephant wash location in South Puget Sound. I've experimented with a few…read moredifferent locations as I have a truck that I prefer to run through a touch-less wash, and this one seems to have the soap to water ratio dialed in the best. Many others over- or under-soap leaving the car streaky. Check em out and make sure you download their app as you get a free wash after you purchase 10 or so. You can track in the app and everything.

I always come to Classy Chassis car wash to get my car done. It was $52 for the exterior and…read moreinterior to be done without the mats getting cleaned and it is always worth it. Rachel and Kai worked on my car today and they were so nice and helpful, they asked me to check before I left and check if they missed any spots. I also got a free air freshener. I truly appreciate the friendliness of the staff and detail they put into the cars.

absolute DAWGshit. $30?? Brother used a wet towel to dry my car. My car is still dirty with wet…read moretowel streaks all over my windshield. I can't see when I drive.

Half the machines don't work correctly unfortunately. Watching the soap dispenser circle around…read moresquirting everything that's supposed to be on my car landing on the ground kinda sucks. I might as well have just hosed it off with water. I get it costs money to make repairs but at least close the ones that aren't working properly

I would give this car wash a 5 stars but it did just rip off my backup camera. I will say I am not…read moreeven mad about it because shucks.... That was one strong car wash, my car is SPARKLEY! I just moved to the area and have never vacuumed my car for free. In Tacoma you have to pay to vacuum out your car so a free vacuum made my day a lot better! Currently at Car Toys getting a new backup camera installed to my car lol. I will definitely go back again and I just told my family about how awesome it is that Elephant car wash in Puyallup has free vacuuming At this point, all you can do is have a good attitude in life. Things will happen and go south but maybe it was just time for a new and improved camera.

NOT happy with their conveyor belt system! I was an unlimited member at The Wave for 5 years but…read moretheir conveyor belt wash does a horrible job on wheels, so I canceled my membership there and switched to Brown Bear's unlimited plan. Big mistake. I live less than a mile away but only used this location once after discovering they also use that conveyor belt! The brushes only clean half your wheels because the wheels don't roll. So right before I posted this review I called the Lakewood location and found they still have the roller track system, so your wheels actually turn during the wash! So I'm not going to cancel my unlimited wash plan, I'm just going to drive to Bridgeport Way now. I spent good money on my wheels, so I want them all the way clean.

Extremely disappointed with how a minor issue was handled at the 187th and Meridian location today…read more I was stuck behind a vehicle at the tunnel entrance for over 5 minutes because of a membership discrepancy. Instead of keeping the line moving, staff let the queue stack up behind me while they tried to 'sort it out' at the mouth of the wash. Better way to handle this: 1. Send the car through and resolve the billing/membership issue once they pull out of the tunnel. 2. Or, at the very least, communicate with the drivers waiting in line so we aren't sitting there wondering why the tunnel is empty. It was a massive inconvenience to everyone in line for something that could have been handled on the back end.

Paid total of $15 for tokens and no tokens were dispensed. No contact information anywhere to…read moreaddress the issue. Had to leave a note in a broken box on a door. Less than one star for sure. Taking my business elsewhere from now on.

This is literally the worst self-serve car wash I've ever been to in my life. Each of the machines…read moreeat your money half of the time. The other half is basically the machine not knowing whether to count your dollar token as 25 cents or the whole dollar. Then the crates are not steady and your foot falls through them if you aren't watching your step on them. The time limit they give you for each dollar you put in is pathetic. They do not provide warm water like many other washes. Lastly, they have a change dispenser "room" that they lock up randomly. Thankfully I just barely got my car rinsed off without needing to dispense more tokens. Nobody came to say, "hey, I'm locking this up so if you need tokens" or anything. I would give this place 0 stars if Yelp let me.

Zero Stars if I could…read more $22 for a wash that didn't do what it claimed, and didn't clean my vehicle.. It offered a two step cleanse for my tires yet they are still dirty. Dirt was present on my rear windshield, bumper, and sides of my vehicle. It's only been a month since I washed it, so how this machine was incapable of wiping away a little dirt I am unsure of. THEN the vacuums did not work. I tried multiple spots and they did not suction at all.

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

I paid for the premium wash and the attendant failed to pretreat the wheels and the back of the car…read morewas a total mess when I got home and looked at it. No way this is worth such a high price.

This place was great. After a long drive (from Reno, NV) they did a great job removing the bugs!…read morePrice was decent $9 and service attendant was nice. If you're in need of a decent car wash, check them out.