Loved this place so much- I got my bike in October 2020 when supply was low but I found the perfect…read morebike for me! Then when I was having problems with my loose wheel, I brought it in a week ago and they came outside and fixed it right up in 5 minutes, no charge! They are so helpful and kind here, 10/10 recommend.

This shop was highly recommended as the place to go for a stuck seatpost. I e-mailed several weeks…read moreago to ask if they could do this repair, I received a reply that they could, and was given a link to book a service. I booked a service for Monday June 1, the soonest they had available. It didn't occur to me to look at their days/hours, because I had been sent a booking link, and those typically only allow booking when the business is open and has availability. On June 1 I took the afternoon off, biked over from Roxbury, and the place was closed. E-mailed and texted. Received a reply confirming they were closed and blaming the booking company. No real apology, no offer of a discount or anything to make it right, not even an offer to get me in as soon as possible. This is not anything like how I was taught to provide customer service when the business royally screws up and wastes someone's time. EDIT: The owner has now offered me 20% off, though is maintaining that they are confused as to why "the booking company" allowed that booking. The booking link still shows openings every day of the week. Why are you using software that requires contact with a company to make changes rather than the industry standard that lets you make changes to your own availability in your portal any time you want?

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

The team at Boston E-bikes is wonderful! My regular bike had a chain issue and Gerry was super…read morehelpful and resolved my issue within minutes, at no charge. Will definitely be back for any future bike needs!

I stopped in to the store to see if they could pump up my tires. It was clear I was not quite…read moreready to purchase an E bike but they could not have been more friendly and accommodating. When the time come, I will head over there. And the selection of bikes - some very light - was wonderful. I highly recommend them

I guess I'm a bit bias, but I can't lie when I say I dig my latest Geekhouse frame!…read more I love my OG SG-1 Frame and Marty's SSCX creation for me is the bomb!

Marty built my dream bike custom to my specs, couldn't ask for anything more, great job Geekhouse!read more

these guys rock! I rode in needing to have my disc brakes adjusted and they handled it immediately…read morewith good conversation too! THANKS!!

Competent, yes. Mildly condescending, yes. Hipster, definitely…read more Cambridge Bicycle is not bad, but it's hard to take a business seriously that handles vehicle (yes, bicycles are not all toys) parts and repair which does even open its doors before 11 AM. If you just need a bit and can't go elsewhere they're OK, but this should not be your local bike shop.

I have been going to this shop ever since I moved to JP back in 2018. Sadly, I moved out of the…read morearea and have been looking for a bike shop near me that comes close to the kindness and community the staff offered here. Over the years, I've gotten several bikes and tune ups and have not been disappointed. Prices are reasonable and tune ups/repairs are fairly quick. If you're in the area, whether you're visiting or a Boston resident, highly recommend the team out at Ferris Wheels. I'm certainly missing them from across the country. Stock up on any snacks, gear, or air especially if you're mid-ride.

Today I went in to ask for a bike tune up It's an old bike…read more I don't ride it that much They put it up in the stands and gave it a check up They said actually this bike is in good shape and it only needs air in the tires FREE! A check up and recommendation that it did not actually need a tune up ! All free Amazing Highly recommend this place Excellent customer service More interested in helping people than making money 5 STARS!

I appreciate how kind, affordable, and helpful the experience at Broadway Bicycle School always is…read more I love seeing the friendly faces of staff (hi, Ace!). During my last visit I wanted to get an older road bike that I'd been using on an indoor trainer road-ready. I had bought it used so I had no idea what shape it was in. Hoyt was extremely knowledgeable and helpful and did not try to upsell anything that was not necessary. Hoyt made my dream come true of adding bigger tires even though we weren't sure it was going to work - so that I can feel safe and stable while riding. Thank you all for your hard work. Your love of bikes and biking as well as community really shows!

I bought my bike there over five years ago. I hadn't ridden it in a while so I brought it in to…read morehave them look at it. They put it up, checked it out, and gave it back to me at no charge. It turns out it didn't need anything and I appreciated their honesty!

Bikes Not Bombs is a community enterprise which has been serving Boston and world since the early…read more80s. I buy all my bike stuff here because it meets my needs in terms of price, sustainability and in contributing towards the movements for Justice and Peace. You can trust them to set you up with a bike or fix the one you've got.

" Nifty bike shop with a social change mission " If you…read moreneed a bike or a repair this is your place . Check out their site so you can read about them and their mission . The staff is ultra friendly. They have reasonable pricing. It's definitely the at to go . They have a big parking lot; so parking should not be an issue .

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.

I do love this REI! It's in the heart of Fenway and is a great place to find any of the outdoor…read moregear, gifts, and fun finds! I love getting to explore the store and always find something new. Although it's on the smaller side for an REI, it is bigger than it seems. They have decent selection of gear and brands - definitely all the essentials. You can order online as well to pick up at or ship to the store if a specific item is not available. I tend to utilize this if there is something specific (brand/color, etc) that I know I want and then it's super efficient to pick up. The staff is super nice and always happy to guide to the section you are looking for. They are also helpful if you are returning an item or exchanging and I love their commitment to sustainability in the community as well. I always see people down in the bike/repair area so that seems to be a super convenient option to have for a the cyclists in Boston. If you have an active lifestyle, this is the place for you to come on this side of the Charles River.

" Huge selection and store in general " They have a huge…read moreselection and the store in itself is big . Especially compared to other stores of this brand ; around Boston ma . REÍ is known and represents value , love it. The vibe is welcoming and service is helpful. I had a great time shopping in this store today .