I took a drive here earlier today with my husband who was in the market for a new pair of…read moresneakers/walking shoes. He can be a tough fit for any and all clothing because at 6'3" tall with a size 13 wide foot, things can be limited in stock. As it is, he has all his dress shirts made for him and he has had suits custom made to ensure an impeccable and comfortable fit. Lucky for him, the particular sneakers he was looking for were not only in stock here in his size but at a lower (factory outlet) price. The customer service was impeccable. A salesman named Hector assisted him and brought out not only the shoe he was looking for but a couple of other examples for Tom to try on and consider. For essentially what is an outlet store, this level of service seemed above and beyond and was greatly appreciated. The store also sells, lots of other New Balance sportswear for both men and women....leggings, sweats, jackets, gym wear, socks and even hats and gloves all under the New Balance label. As this is a "factory store" with lower prices, you cannot always count on finding the exact thing you are looking for and in your size. That said, there seemed to be a huge array of inventory of all kinds. There are some things sold here that are "factory" seconds but those are clearly marked. If not marked as such you can be assured they are first quality. New Balance is a local Massachusetts company so it is nice to give them our business. Many, although not all, New Balance shoes are manufactured in the United States and they employ many New Englanders amongst their 5 manufacturing sites in Massachusetts and Maine. This is a good new story from a good news company trying to do the right thing here in the USA. This store is a bit out of the way for us but I would definitely return. There is another outlet a bit closer to us in Brighton but for us, that means traipsing in and through the city and ending up in a potential parking nightmare. Here, there is plenty of easy and free parking and the store and its layout are large and easy to navigate.

Excellent customer service! Was greeted the moment I walked in. Was asked if I needed assistance…read more They didn't have a sneaker I wanted in my size, they was able to order it for me and ship it to my house!!! Right now they have 30 percent off the clearance section, I racked up!!! I spent $210 for 6 pairs of sneakers and a backpack! Will definitely be coming back again.

These guys are the best. Phenomenal customer service! Highly recommend them for printing and for…read moreany sports related supplies.

They have excellent customer service and always have finished our job on the date that they said it…read morewould be completed! I can always count on a quality printing job on all items that they have printed for us! I love using LOCAL businesses to take care of all of my business needs!

Love love love this store! I live 90 min away but will make the trip- it's so worth itread more

Terrific place to get off price stylish women's clothing and a friendly atmosphere with all sizes…read morerepresented. Above and beyond helpful with all staff clothing suggestions.

The store clerk with glasses and long dreads is dumb as a rock. Kept on bringing out wrong sizes…read moreand colors. It took me over an hour to get ONE pair of jazz shoes. Come on!!!

I was looking for this one pair of jazz shoes but the worker spent 1 whole hour trying to finD it…read moreand was also complaining so we gave up a stuck with the one that we has

I just want to say one thing but I'm sure it's gonna be more than one Peter the golf pro is…read moreunbelievable and that's what I'm gonna call him he is a fantastic person extremely nowledgeable . I went to the PGA superstore and they told me that I needed MCC +4 grips when I was using my clubs it felt extremely uncomfortable he directed me to CP2 golf pride midsize let me say that I drop them off at 10 o'clock this morning and he had it all done at 1:30 the man it's just unbelievable I'm always going to Dick's Sporting Goods at Westgate mall I have been shopping over there for years and I will keep shopping over there the people over there extremely friendly excellent crew

Last week while in the area doing work, I stopped by this store opportunistically to pick up a…read morecouple of hockey pucks for grip training exercises. The store associate that greeted me at the door was extremely friendly and helpful in finding what I was looking for. The store seem very well cleaned, organized, and well-stocked. No clutter to be found. A few other employees that I ran into while walking towards the register were also very friendly. Tyrone at check out was both helpful and efficient in getting my purchase rung up and getting me on my way back home. No one in the store was pushy and never once did I feel like I was rushed or ignored. I would definitely visit this Dick's Sporting Goods again while in the area.

As a cyclists that also rides the 29" BMX retro bikes i recently stopped in to one of the Landrys…read morelocations. I have been a customer for about 4-5 years and spend about 10k a year on bikes from Various stores. A group of us give bikes to local kids that can't afford them. During my visit i needed to purchase some parts for a few of the SE bikes i recently bought. We bought 8 SE bikes for local kids. I usually change the free wheels out along with the pedals. When i entered the store a Landry team member approached the counter and slammed his yellow water tumbler down and looked at me. I was already discussing what i needed with a young lady and this gentleman over heard what i was saying and began to say how much he disliked the 29" bikes and the people who rode them. He also stated that he sees them riding in front of cars and essentially can't wait till "they are all gone". He appeared to be very upset with me for asking about the SE bikes and parts i could buy. He continued to say that the roads will be better once all "them are gone". Almost indicating that he's ok with the people that ride the 29's should get hit. He discussed the bikes weaving in and out of cars and increasing the chances of getting hit. He essentially lumped every bike rider in one group. Btw i can't do wheelies and i don't ride in front of cars. That was enough for me and i started my walk out the door. There was another customer that glanced over at me and was perplexed as i was. With that said i will never step foot in a Landrys bike shop again. If this is the type of team members you want to hire and represent your company, good luck with your business. But you will never see another dime from myself or my organizations. PS i am a local business owner and i would never allow a team member to work for me who has this type of opinion about riders and bike owners.

My service appt fell far short of expectations. I had a $378 repair ticket on a $650 2-year old…read morebike which was pricey but understandable based on this market. Included in that price was a "ride ready" tune-up for $200. The completed bike was not ride ready and showed no attention to detail or competence with the repair. The rear axel was not fully seated in the frame; the brake pads were not aligned with the rims; reflectors hung loose without screws; tire pressures were 20 + 27 psi. None of these examples demonstrate a product that is "ride ready." I completed the repairs myself which was annoying since I had just paid someone else to do it.

I cannot believe the quality of customer service I received here from Galina. She took the time to…read morecare for me and made me feel genuinely heard - she was very reassuring throughout the entire process of ordering the custom dance shoes for my wedding. She came highly recommended to me by my dance teacher *for our First Dance lessons :)* and I'm so glad - and relieved - I made the decision to go to this shop and that I will ultimately have the chance to wear these shoes on my wedding day. I have slightly wide feet- not officially wide, but definitely not narrow, which had been making shoe-shopping particularly nerve wracking. But the second I stepped into the shop, Galina gave me personalized attention and I knew I was in good hands- and the second I tried on the shoes once they arrived, I felt a big sigh of relief knowing I'd be comfortable on the big day and not only that-- the shoes are gorgeous. Please do yourself a favor if you're a bride or you're going to a formal event and want nice looking / practical dance shoes, check out this shop! Also, there are plenty of options / styles in general if you don't want to go with custom shoes- and if you're a dancer, I'm sure there are wonderful options for you, too considering it's a dance boutique ;)

My very time at a MonkeySports Superstore. I usually shop at MonkeyGoalie.com that is affiliated…read morewith MonkeySports. When I say this store is ginormous, it truly is. They carry hockey, lacrosse and baseball items only and it's wonderful for my son, except I left spending over $600. Bella was great at helping us but I had to go to the register to let her know we needed help in the ice skate section. She radioed for someone to go help us but no one responded so she ended up helping us and checking us out. We were pleasantly greeted when we walked it but it appeared as if no wanted to really work. They have ample equipment and a skate sharpening area. Everything is neatly organized by sport, making it easy to navigate and shop. I would return because they have things we need but they've gotta work on their service. There's ample parking.

When I spend my hard earned money I want to have great service. Now typically I don't expect this…read moreat retail store as employees are most of the time not selling their own products so the passion is not really there. The complete opposite is here. This means even more to me as the money being spent is all donated to help the youth of Brockton. Thanks to Joe, Debbie and Max, I won't shop anywhere else for my lacrosse needs. They take such pride and ownership into their customer service that it is as though that are family and they built the building themself, brick by brick. Pride in their work is an understatement. There is no question or need they can't help with. A true family feel, this store is a hidden gem!

Nowadays all shopping is done online so it's great when you can find a good store to try the…read moreproduct before you get it, especially with shoes where there are many cheap knock offs, so you don't really know what you are buying until it arrives. Prices might not be as cheap as buying online, but here you get great service too. My wife goes there often to buy running shoes, and the first time, she tried a few and the women working there, was helping her find a pair with the best feel based on the feedback. This is a local business worth supporting.

My shoe size is unusual but it is what I have been wearing for many years. The sales person talked…read moreme into buying a smaller size. When I came back with the shoes and said they didn't fit, the same sales person did not offer to help me find a better fit or even say "whoops, maybe we should try again.". I would have appreciated a "sorry," or something. For the cost of running shoes, at least a little sympathy would have been welcomed.