Excellent. Adirondack has one of the largest cranes in the area, and used its huge crane to reach over my house to the backyard to reach the tree. As they cut each limb--and eventually the trunk--the crane carried the pieces OVER my house. If that sounds like a recipe for nervous pacing and indigestion, it was. Yet, I agreed to this approach because I had high confidence in Adirondack from my first phone call with the owner, Bill Barlow. He gave me his cell number, answered his cell most of the time and if not, he returned my call very quickly. He gave me an estimate within 24 hours. Bill worked with me on the timing of the tree-cutting. They showed up on time. They did the job safely and efficiently, and as promised. There was saw dust everywhere, but when they left, they had cleaned up so immaculately that you'd have no idea any work was done at my house that day. Adirondack was one of the most expensive of 8 companies I contacted, but I knew from my conversations with Bill that I was willing to pay more to have responsiveness (two of the companies I called kept saying they'd go to my house to give me a quote but never did) and the gut feeling that Adirondack was a quality operation that would keep my house (and my neighbors' houses) safe. Bill also provided copies of insurance documents, and volunteered to put my neighbors on the documents too since his crane would be parked in their yard (my backyard was too small and hard to reach to put any heavy equipment back there).
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