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    Adirondack Tree Specialists

    5.0 (1 review)
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    10 years ago

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    TruGreen Lawn Care

    TruGreen Lawn Care

    (126 reviews)

    If you want to pay good $$ for absolutely nothing, Trugreen is right for you. I had them for over 5…read moreyears and my lawn got worse and worse, and I'm not one demanding perfection by any means. My lawn developed bare patches after a year or 2. I put down topsoil as they recommended, and watered more than I'm allowed by ordinances. Things somehow continued to worsen. So, eventually I called them asking to only apply spring fertilization and winterization. 1st person said this wasn't an option, so I asked to cancel. Got a call back saying that was a mistake, and they would be able to accommodate my request. This was in August 2025. They didn't show for winterization, and then I got a mailing asking me to please become a customer again. I didn't know I wasn't before that communicae. I decided to handle it myself. I wanted to farm this out, but I got no benefit from Trugreen. I again applied topsoil to bare patches and fertilized with Scott's Weed and Feed. I still water religiously and my lawn is already far greener, and thicker overall. The bare patches have been covered by grass by about 75%. This is from late March 2026 to date, late May 2026. Honest to the good Lord, I didn't get anything positive by hiring them, and they somehow fired me as a customer. CANNING ME ACTUALLY WAS A POSITIVE, SO I GUESS THEY DID SOMETHING RIGHT AFTER ALL. In all my 50 years, never have I ever paid so much to get such negative results in return. My sons have had a far better ROI using various claw machines, hoping for Mario plushies. ********Update********* Out of morbid curiosity, I contacted the email below. Apparently, they have a guarantee! However, since I requested to reduce to 2 applications per year, it doesn't apply to me. That, and the fact it's been so long since they fired me. Had I been eligible for the guarantee, they would have applied more grass killer at no charge. Protip Trugreen: Don't advise an angry, former customer of a lame guarantee for which he doesn't qualify. What was the point of that? I wasn't pissed off enough for ya? It's akin to poking a bear with a small stick.

    I called Tru Green last night to inquire about the services they provide. When I discovered that…read morethey do not provide the services I need, I informed them that they were not the right company for me. I called them for a job in New Jersey, and they called me back twice today from a number spoofed to my cell phone's area code on the other side of the country. Very unprofessional to not use a dedicated local company phone number for call-back. Super scammy and un-trustworthy. I wouldn't hire them even if they did provide the services I need because calling me back twice from a rural nowhere-ville area code phone number gives me scammy vibes and implies very un-professional business ethics. Would give zero stars if I could, and I haven't even had the displeasure of working with them. And they hung up on me in the middle of my sentence when I called them out for being scammy by using a phone number spoofer to call me back (twice). If they call me again from my middle-of-nowhere, different region of the country area code again, I'm reporting them to the Federal Communications Commission for predatory communications practices.

    Adirondack Tree Specialists - treeservices - Updated August 2026

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