If you want to pay good $$ for absolutely nothing, Trugreen is right for you. I had them for over 5…read moreyears and my lawn got worse and worse, and I'm not one demanding perfection by any means. My lawn developed bare patches after a year or 2. I put down topsoil as they recommended, and watered more than I'm allowed by ordinances. Things somehow continued to worsen. So, eventually I called them asking to only apply spring fertilization and winterization. 1st person said this wasn't an option, so I asked to cancel. Got a call back saying that was a mistake, and they would be able to accommodate my request. This was in August 2025. They didn't show for winterization, and then I got a mailing asking me to please become a customer again. I didn't know I wasn't before that communicae. I decided to handle it myself. I wanted to farm this out, but I got no benefit from Trugreen. I again applied topsoil to bare patches and fertilized with Scott's Weed and Feed. I still water religiously and my lawn is already far greener, and thicker overall. The bare patches have been covered by grass by about 75%. This is from late March 2026 to date, late May 2026. Honest to the good Lord, I didn't get anything positive by hiring them, and they somehow fired me as a customer. CANNING ME ACTUALLY WAS A POSITIVE, SO I GUESS THEY DID SOMETHING RIGHT AFTER ALL. In all my 50 years, never have I ever paid so much to get such negative results in return. My sons have had a far better ROI using various claw machines, hoping for Mario plushies. ********Update********* Out of morbid curiosity, I contacted the email below. Apparently, they have a guarantee! However, since I requested to reduce to 2 applications per year, it doesn't apply to me. That, and the fact it's been so long since they fired me. Had I been eligible for the guarantee, they would have applied more grass killer at no charge. Protip Trugreen: Don't advise an angry, former customer of a lame guarantee for which he doesn't qualify. What was the point of that? I wasn't pissed off enough for ya? It's akin to poking a bear with a small stick.

I called Tru Green last night to inquire about the services they provide. When I discovered that…read morethey do not provide the services I need, I informed them that they were not the right company for me. I called them for a job in New Jersey, and they called me back twice today from a number spoofed to my cell phone's area code on the other side of the country. Very unprofessional to not use a dedicated local company phone number for call-back. Super scammy and un-trustworthy. I wouldn't hire them even if they did provide the services I need because calling me back twice from a rural nowhere-ville area code phone number gives me scammy vibes and implies very un-professional business ethics. Would give zero stars if I could, and I haven't even had the displeasure of working with them. And they hung up on me in the middle of my sentence when I called them out for being scammy by using a phone number spoofer to call me back (twice). If they call me again from my middle-of-nowhere, different region of the country area code again, I'm reporting them to the Federal Communications Commission for predatory communications practices.

Very professional and outstanding work done by Josh and his team!…read moreI would use them again.

Short and sweet: quality of work...exceptional. Customer service, response to inquiries, and…read morefollow-up, almost non-existent. If you don't care as much about being treated professionally, and you are not on a timetable, you may want to check him out. If you are a stickler for professionalism and appropriate response time...run! P.S.: Justin has done work for us for well over a decade and I am still not afforded courtesy and professionalism.

Excellent. Adirondack has one of the largest cranes in the area, and used its huge crane to reach…read moreover my house to the backyard to reach the tree. As they cut each limb--and eventually the trunk--the crane carried the pieces OVER my house. If that sounds like a recipe for nervous pacing and indigestion, it was. Yet, I agreed to this approach because I had high confidence in Adirondack from my first phone call with the owner, Bill Barlow. He gave me his cell number, answered his cell most of the time and if not, he returned my call very quickly. He gave me an estimate within 24 hours. Bill worked with me on the timing of the tree-cutting. They showed up on time. They did the job safely and efficiently, and as promised. There was saw dust everywhere, but when they left, they had cleaned up so immaculately that you'd have no idea any work was done at my house that day. Adirondack was one of the most expensive of 8 companies I contacted, but I knew from my conversations with Bill that I was willing to pay more to have responsiveness (two of the companies I called kept saying they'd go to my house to give me a quote but never did) and the gut feeling that Adirondack was a quality operation that would keep my house (and my neighbors' houses) safe. Bill also provided copies of insurance documents, and volunteered to put my neighbors on the documents too since his crane would be parked in their yard (my backyard was too small and hard to reach to put any heavy equipment back there). Helpful?

From the owner: Adirondack Tree Specialists is a brother-owned company that has been helping homeowners make their…read moreproperties safer since 1984. There is no better feeling for us than seeing our customers' smiles when we're done with our tree pruning and other services. Our commitment to customer satisfaction and quality tree services is why we've grown every year. Our original 1-truck and 1-chipper operation now has 8 vehicles, including 2 trucks and 4 chippers. We're able to remove trees of all sizes any time of day or night. Contact us for a quick response.

This company is outstanding, I would gladly have them do work again. I had several…read moreMassive trees like skyscrapers in my back and front yard, and they tackled in with care!!! Prices were reasonable !! They did an excellent job and are still tackling the massive trees they removed. The team was fast, efficient, friendly, and provided exceptional customer service. I highly recommend them for any complex tree or stump removal projects--A+ all around! Thank you so much for your hard work and dedication. It was a pleasure doing business with such awesome people, and I'm truly glad we crossed paths. I couldn't be a happier customer. Walter was a great guy.. all the men who showed up were very pleasant all the way around!!

Hired for snow removal. Walter and his crew came a little bit late but they did a great job of…read morecleaning up the snow. - edit 2025 Feb Hired him for another snow removal. Never showed up. No notifications no apologies until the next anticipated snow fall to try to get my business. Nice guy that does great work but not very reliable. YMMV

awesome communication, affordable. and they do great work. Definitely having them back to take down…read morea dying giant tree i have too close to my house.

Excellent company!! Customer service was great…read more Came on time, did an amazing job and left my yard immaculate. The office staff along with the gentlemen that worked at my house were all great, helpful, kind and very accommodating. Would recommend them to everyone looking for tree service!

They came at the proposed time and they got to work. Process was smooth and quick. Will definitely…read morerecommend!

After hearing my brother‑in‑law rave about Royal and reading great reviews, I reached out to John…read morefor a quote. He offered Tuesday or Thursday to connect, then ghosted me both days. I left a message Thursday night. He finally texted Friday morning with no apology, and once I sent the details he asked for, he vanished again. He should've just told me he wasn't interested instead of wasting my time. Hope you have better luck.

Extremely rude. kicked me out of a public street parking spot that had no markings and wasn't…read moreblocked off to let me know not to park there, then allowed 2 other people to park in the same spot and said nothing to them. Guess they just decided I personally wasn't allowed to park there but was open to anyone else.

The Best tree service... Friendly people, Great job and Clean up after…read moreHighly recommend Gus in Totowa

Homeowners be ware! Jhonny comes off nice and professional but unfortunately the communication and…read morethe outcome of the work is a different story. We had an initial consultation to discuss our needs and the cost however after some consideration, my focus of the work I wanted done changed and therefore needed a new price. Well this joker thought it would be ok to just start the work and upon completion sends a picture showing the trees and shrubs were taken down BUT he never had our approval to proceed! He never told us the cost. WHO THE HELL DOES THAT! He claimed to have called and says no one answered. There was no voicemail there was no text, this unprofessional landscaper took it upon himself to just do as he wanted! He comes to my home, without approval and just did what he wanted ! Then to top it all off, he asks to be paid when he doesn't even do the job I asked for and when the remaining work is pointed out, he has the "you know what" to say, that will cost you more money! So if you contemplating going with this company, DON'T! Save your money and keep scrolling. Dont get suckered in!

Excellent work digging my wife & I out after 26" of snow....he cleared 200' of sidewalk that…read moreOakland had plowed into slush and ice. We are doing tree work with them in the spring. 5 Stars......

They just planted a magnolia tree for us last week and the gorgeous flowers started to bloom this…read moreweek. The crew are very professional, courteous and prompt. It only took me few calls to have such a beautiful tree in our front yard!

I had a great experience with this company. The price was lower than the two others and they are…read moredefinitely professionals. The crane operator was very smooth and the clean up was perfect. Over all very happy!