Acme Air Conditioning & Heating

(298 reviews)

I had a rental property lose heat on the worst day of the year when everything was frozen over…read more John went out and skated his truck to my rental, resolved the issue, and charged me as if there was no weather shut down. Highly recommended. Reliable, honest, and fast.

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

Service Wizard

(468 reviews)

Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Austin Reliance Heating & A/C

(71 reviews)

I've used Frank twice now. Both times he was punctual, friendly, honest and helpful. He gave me a…read morerough estimate before the visit and the price made sense. But before he came out I noticed the unit didn't seem to be working right. He could have royally screwed me. He did an amazing honest job. He is the only guy I will trust with my hvac!!!

Came out, serviced the AC, at a good price. No complaints. I will now write out more words because…read moreyelp demands it.

Resilience Heating and Cooling

(37 reviews)

On time, good communication and service. Explained what he was doing to correct the mini-split…read moredripping issue and what to do to prevent in the future.

Yusuan gave me a fair and detailed quote to replace my old HVAC system. He and his guys came out…read moreyesterday to replace the furnace initially. They worked tirelessly all day, in the sweltering heat, and managed to replace the unit in my tiny attic. They did a great & thorough job and were very friendly with me and my pup the entire time. Happy to recommend his company.

GREENTEK

4.9

(209 reviews)

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Airco

(274 reviews)

Great TECH and very knowledgeable. And curtius Great work manship. OnVery curtius…read more Replaced a burned out motor on compressor

Great customer service. We noticed our AC having issues as we were heading on vacation on a Wed…read moreand wanted to have it fixed before we got back. Based on prior experience we called Brandon at Airco to come take a look. We left a key for them and they were out that day. They called w/options--new coils (a few year fix) or a whole new system. We opted for a new system. They had it installed and house cooled down when we returned on Saturday! We were also wanting to move our thermostat but wanted to talk through that. They came back on Monday to take care of moving the thermostat.

Quick Cooling

(39 reviews)

Fast service! Been using this company since 2018 and they are super responsive. Tanner has been my…read moretech for the last 2 years and you couldn't ask for a more polite, friendly fellow. I recommend them to all of my friends and will look forward to doing business with them in the future!

we had Quick Cooling out to do the annual maintenance on both of our AC units. we were able to book…read moreit quickly. Tanner showed up on time and went straight to work. he was very courteous and very thorough. he took the time to completely inspect both units inside and out. I highly recommend these guys they do great work!

A-US Air Conditioning of Texas

1.8

(302 reviews)

Hunter did an amazing job today. He knew exactly what was wrong and even had the new motor in his…read moretruck. Within 45 minutes, he changed out the blower motor and checked out the system. Very professional.

I wanted to share my experience with A-US Air Cond of Texas so others know what to expect…read more My AC went out on Thursday, and American Home Shield assigned A-US Air Cond of Texas to my service request. I was told I would hear from the contractor within 24 hours. Late Friday evening, I received a text from the technician asking if a Saturday appointment window of 10:00 AM-1:00 PM would work, and I confirmed immediately. Saturday came and went with no arrival, no call, and no update. By 2:00 PM, I had attempted to contact the technician several times before finally receiving a response that he was still on another job. He ultimately arrived around 3:00 PM and completed the visit. I understand that delays happen, especially in the HVAC industry during busy seasons. My frustration wasn't that the technician was running behind--it was the lack of communication throughout the day. A quick text letting customers know you're running late can go a long way and helps people plan their day accordingly. The service itself ended up being fine, but the communication and customer experience could definitely use improvement. Hopefully this feedback helps future customers and encourages better communication when schedules change.

Alamo Austin Air Conditioning & Heating

4.8

(247 reviews)

The company was easy to work with on scheduling and quotes along with identifying rebates and…read morebundle discounts from Carrier. The installation was seamless. They loaded an incorrect unit on the truck that the technician/installer recognized after the demo of the existing unit and instead of ignoring and installing anyway (sometimes challenging for a homeowner to know the difference) he called the company and went back to pick up the right one and was still able to complete the installation within a normal timeframe. Erick was very methodical & quick, yet meticulous (& didn't rush or cut corners after losing an hour to pick up correct unit) and payed attention to the details and cleaned everything up afterwards. Louis did a great job on the outside unit, new "pad", electrical connections, etc. ps... they handle registering your product, rebates and arranging the city inspector, who by the way, said it was a great installation job and loves to see installations like that.

If money is no object for your HVAC system install or repair project, Alamo Air is the company for…read moreyou. If you are a working person, or a person fighting a rare form of blood cancer like me, with its related expenses, they may not be your best option. I am giving them 2 stars, because their techs are professional, technically skilled, and product knowledgeable. It kinda' stops there, if you don't have major bucks for their work. I do find them, unsurprisingly, rapidly responsive after they submit a quote. Then, there are the coupons, with the fine-print disclaimers. In my case, a $150 "special" promotional discount vanished when we removed a short run of basic flex duct from the scope of work. No explanation was given about the discount's removal. It just vanished from the quote. Awesome HVAC company, if you can tote the note, and navigate the, sometimes disappearing, morass of their special promotions, discounts, and coupons.

Smart Air Cooling & Heating

(167 reviews)

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

Lady Bird Air Duct, Chimney, Dryer Vent

4.9

(55 reviews)

I had Omer out to my house today to perform a standard dryer vent duct cleaning. I noticed that…read moredrying clothes was taking quite some time! After thoroughly cleaning inside he let me know what was going on. It turns out the builder installed a grate on the roof where the damper is, and there was a complete clog and fire hazard! He cleaned everything diligently and was so thorough, showing me photos and letting me know what to look for in the future. I'll be having Lady Bird out every year moving forward for duct cleaning! I'd highly recommend them!

I thoroughly agree with all of the positive comments about Omer: Professional, friendly, thorough,…read moreknowledgeable. Great company, well-equipped, reasonably priced. I was a case-study in how NOT to maintain my dryer duct: It had been almost 20 years since it had been cleaned. We bought a new drier, which shut down due to restricted air flow. I had had a competitor come out the day before Omer's visit; while friendly, all they had was a hand-operated floppy brush more suited to HVAC ducts. They had no luck, and suggested I just move the dryer out to the garage and put in a new duct! Omer arrived with 2 different cameras, and a range of stiff brushes which he worked with his drill, in very tight spaces, and was finally able to dislodge what must have been a 10#, soaking wet mass of lint. He installed an upgraded flexible duct and a new outside duct cover, and cleaned everything up. I've learned my lesson: call Lady Bird out annually, and request Omer!

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Paul R.

16 years ago

I had 7 contractors come out and give estimates for a new HVAC system to be installed in my house. Acme was not only close to being the most affordable, but they were easily the most assuring. Now that the system is installed, I can say with confidence that ACME is the way to go.... Jason and Greg were both extremely professional, courteous and considerate. The inspectors that came out to check the system even mentioned how refreshing it is to see a job well-done. I could not be happier with the service provided, and would recommend Acme to anyone without hesitation. Jason and Greg went above and beyond to insure our satisfaction, 100%. read more

Kenneth B.

13 years ago

Jason Baker and ACME A/C and Heating exemplify outstanding service. I first needed them last Summer to come out and fix a problem created by another company that came out (think small woodland animal). Jason was extremely knowledgeable, friendly and best of all, affordable. This April, my A/C unit finally needed to be replaced so I immediately went back to ACME. The service again was top notch! They were able to fit me into their busy schedule and replace my unit affordably. Jason even helped me with some thermostat tech support after the fact. I promise you will be pleased using ACME for any of your A/C and heating needs! read more

Rick L.

1 year ago

Jason was timely, friendly and well educated in his craft. He communicated every step of the way and showed me what was wrong and then what was fixed and working right. He also gave his opinion on my system and what to expect in the future. The price was fair and everything was clean when he left. Basically everything you could hope for when calling for service on your A/C or heat system. I highly recommend him . read more

Valerie K.

16 years ago

I've used Acme in both my houses and can't be happier. The guys are very friendly and thoroughly explain everything they're doing. They installed a new mini split system in one house, and in the other they revived my ancient central a/c--helping me get it through another few seasons. Good old-fashioned service and very reasonable prices--and locally owned too! I highly recommend these guys. read more

Michael H.

7 years ago

I have known Jason and used his service for more than 20 years. I used to be in the remodeling business and ACME AC came to my rescue on more than one occasion. Mr. Bakers knowledge of heating and AC systems is remarkable and I trust their judgement implesently. I have no reservations following their recommendations and my system just keeps on working! Jason Baker and his teem are #1. read more

Sara K.

7 years ago

Jason and his crew are great. They responded quickly to our request for a quote, gave us quotes for several options (all fair) to review, and then did a great job installing our new AC unit. When the airflow turned out to be a little too high in one of the bedrooms, they came back for free to adjust things. I'll be recommending them to friends and family. read more

Sunni Z.

5 years ago

Jason and his team are very professional and knowledgeable. They always respond quickly and have helped us with ac/heating issues in a very efficient and fair manner. I highly recommend them! read more

Diana O.

5 years ago

I called a Friday about 3:30pm when I noticed my a/c stopped working and in desperate need. I called and they came out by 5pm. He was very professional and fixed my a/c within the hour. read more

Acme Air Conditioning & Heating - hvac - Updated July 2026

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Everyone I have worked with at this company is great!! They are ethical, honest and professional…read more They helped me out of a situation where another company was the exact opposite and took advantage of my business. Bridgette, Heidi, Paul, and David, all great at their jobs!! I am so happy I found them through Carrier! They have given me great service (and Paul above & beyond)! I will keep using them and any new purchases going forward will be through Temperaturepro Austin!

Hometown Heating And Air