We used U-Pack to move our family from Anchorage, Alaska to Eugene, Oregon. We were trying to find…read morean economical way to make a very expensive move reasonable. After researching our options, we decided the U-Pack was the way to go, and I'm really glad we did. Customer service was incredible, everyone was so friendly and helpful, answering my questions patiently. Goods arrived in great condition, and the only things that were damaged were because we didn't pack them carefully enough. We can definitely tell that some jostling happened, but that's to be expected. They came in under budget, which seems like it almost never happens. I have nothing but great things to say about them. They dropped off the container when they said they would, and picked it up promptly when we were finished. They found a creative way to park the container safely in our driveway in Anchorage despite the 100 inches of snow that has fallen this year. Our things arrived within the promised timeframe, and in fact they arrived early. Overall, our move was a real hassle, but it had nothing to do with U-Pack and everything to do with the fact that we are three pack rats who lived in Alaska for 25 years and collected far too much stuff.

Great service and containers arrived earlier than expected. Used the company to transport my items…read moreto Alaska last year and again to transport to Los Angeles this month. Both times the was a wonderful experience. The drivers were courteous and professional. I will use their service if it is ever an option.

What fantastic service from the time I called for scheduling…read moreto moving a heavy treadmill upstairs. Not one ding or scratch on my walls. They fast and pros!

Outstanding service from the first phone call requesting a move out in Fairbanks. The company was…read moregoing to be in Fairbanks so they talked to the team and got me in. The crew was amazing . Professional yet not stuffy . They were so careful with my furniture. They delivered the furniture to my new home and set it up, they put my sliders under the furniture. The 3 man crew were personable . They asked to play music while they worked and it made for a very fun 5 hours . i would totally hire them again and highly recommend them. Thank you so much.

We used XRT LOGISTICS twice, once to move my father into a retirement home and once to move boxes…read moreinto a storage unit. Both were last minute and had some curve balls but Mike came through each time. He is friendly, professional, a good communicator and most importantly his team did a great job. Some moving companies are unprofessional and hold you hostage with hidden fees. Mike was the opposite and his invoice was transparent and detailed. I highly recommend XRT LOGISTICS if you're looking for a professional, reliable mover who is reasonably-priced.

This company lost my shipment and has not located it or refunded me. They are now unresponsive. I…read morewill be filing a lawsuit. DO NOT HIRE THIS COMPANY. If it would allow 0 stars that is what I would give them.

They came when they were supposed to, and crew worked hard so thank you for that part. HOWEVER…read morethey damaged a $1000 desk which was in excellent condition prior to the move. It left with a broken cabinet and broken drawer. We filed a claim but they denied it saying "it was an old desk." What does that have to do with the fact that it was in great condition before and they damaged it during the move? If you have an old Porsche or Cadillac that you've been keeping in a week maintained state and someone drives it into a tree is it acceptable for them to say they don't think they should help fix it because it was old? This company didn't do the right thing by their customers.

Used them once and now getting ready to spent a crap load of Money to move again.,, but I won't use…read morethis company.

I called around quite a bit for different quotes. Midnight Pioneer had the best rate, and answered…read moremy numerous questions. We had to reschedule due to our closing being pushed back with a holiday. They were super friendly and got us a different date without any issue or "fee". My only complaint is you pay by the hour, and the two guys we had took a few water breaks (obviously no one is a robot) but they also sat down to eat sandwiches and billed us for all that time. All in all I think we paid for 30 minutes of them having a snack break. Other than that I was very pleased. I would recommend.

Updating my review to a 2-star because as I unpack I'm realizing I have a LOT of broken items…read moreincluding bookshelves, a dining table which was somehow ripped in half (the top ripped off the base in such a way that it can't be put back together), and stuff from my clearly marked "Fragile" boxes which were put upside down/sideways/squished. They were friendly, fast, and very strong, but maybe TOO fast and TOO strong. These movers would be great if you just have boxed items, but I'm not too sure I'd trust them with anything fragile again.

These guys did a horrible job packing my moving truck. So many boxes were crushed/damaged, fragile…read moreboxes were packed low with heavy things on top of them, furniture was scraped, my dresser was broken, heater was broken, and more. Update: After posting my reviews, GGM did reach out to me to apologize for the issues with the packing job and offered a small refund. I do appreciate them doing so, and believe this isn't representative of the service they offer as a whole. I think the person organizing the boxes in the truck needed to pay more attention to what was written on them though.

We had a very heavy upright piano that we wanted relocated. We called Green Gorilla Movers and…read morewere surprised at how friendly, professional and accommodating they were. They were even able to come out the same day! The process was seamless. From providing them the necessary information, the paperwork and the actual move was easy for us. We will definitely use them again! 5 Star Service!

These folks were a life saver for me. I needed to move some stuff but it wasn't a huge amount…read more Everyone else had quoted me a minimum cost of $3,000. to move my 25 boxes. it was ridiculous!! It was too much for me to move on my own but not enough to fill up a connex. These folks fill in that gap. I packed, loaded up my boxes and took them down to the store and they took it from there. They were friendly, courteous and very helpful. My stuff made it to me fully intact without any damage and exactly when they said it would. I highly recommend these folks if you are making a move but you don't have a lot of stuff......but more than you can handle on your own!

If you need to ship anything "not normal", and if you live in Alaska you probably will...at least…read moreonce, this is the place for you. These folks are experts and professionals. They not only gave me a price quote, they walked me through their shipping process, and they even gave me options of other places I could go. (that weren't them!) I was so impressed that, I actually think I'm not going to go with a cheaper option, I seriously want to give them my money. It's so refreshing to be around bright and competent people that know exactly what they are doing and how to do it!

I decided NOT to use this company due to the managements lack of professionalism in handling of…read moreproblems the company created with customers. Since I will be moving a 1000 square feet of tools & 3000 square feet of household goods I do not see any reason to create problems for myself, especially having expensive matching furniture disappear, family heirlooms disappear and in dealing with a management team that blames me for Creating the problems and/or most likely lies about being properly insured. I truly appreciate the customers who took time to write reviews. You probably saved me a lot of expense, frustration and headache.

Called these guys on December 31 for a move onto Elemendorf. The house I am selling was scheduled…read moreto close on Jan 6th. They couldn't accommodate me until January 12. So I had the closing date changed until the 12th. I just called to verify the move and was told they couldn't help me because they had no workers who could get onto the air base. So now I am stuck with a later closing date and no movers. Do you think he could've told me that on the 31st?? Don't use these guys--they have no idea who or what is working for them. Probably crack heads-

They caused $1300 in damages to a kayak due to careless handling. Out of that they offered to pay…read more$30. Beware!

We paid over $5200 to move clothes, kitchenware, 2 TVs, and assorted household goods. We chose this…read morecompany because we knew what was being moved would move would weigh less than 3000 lbs. I packed everything except the kitchen pantry and a few misc articles of clothing. I left prior to my husband shipping the goods and he was told for insurance purposes, all boxes had to be opened for insurance purposes, so all of the boxes that I packed had been opened and in some cases repacked. I took receipt of the boxes but 3 boxes were missing from the check list. I had 3 silk trees that were not on the list and agreed with the movers that i had everything. I was told to sign that I received the goods, but if anything was missing, I had 75 days to file a missing or damage claim. Incidently one of my tree was broken but wasn't noticed until I started moving things around. I noticed I was missing multiplr Coach handbags and matching wallets, Eileen Fischer slacks, silk blouses, Liz Claiborne and Nordstroms' Casalon, keepsakes from my deceased parents, and all of my name brand winter clothing, 4 oversized lead crystal vases, accessories that held momories of my 20 years in AK. Two garment sized boxes filled with women clothing and a large box of kitchenware which included my set of waterless cookware ( valued over $1700), the hot plate and dutch oven, the salad shooter, Pampered Chef kitchenware, clay baking sheet, and misc gadgets. All missing. When I filed the claim it was denied due Stated "it appears there is no evidence of your crates being tampered with; therefore we have to deny the claim." 1. With so many items missing, there was no way my shipmrnt was over 3000 lbs. 2. All boxes were re-packed and taped, how could my count be compared wih theirs when the count on the sheet did not match or the total count that I had when I left. 3. We were charged by the weight because they said I had over 3K lbs. There was a sewing machine in a light weight cabinet, 3 paintings, 1 mirror, bedding, silk flowers, etc... NO FURNITURE!!! We paid to be robbed of things thay took 20 years to collect. And yes I am MAD that we were treated in such a manner. It is unfair to have so many things come up missing. We are an elderly couple getting ready for retirement and do not have the resources to replace things that took a lifdetime to collect. Not to mention, keepsakes with sentimental values and a lifetime of memories in particular photos of my deceased twin daughter who would be 40 years old 2/27. I do not know where my belongings are, but I am sure they were not delivered to my home in AZ. I will tell all of my friends and family do not use this company if you have items you want transported and want to see them again.

If you're looking for a bargain, don't mind if some of your stuff is broken when it gets to you,…read moreand feel comfortable micro-managing everyone throughout the process and showing a lot of force to keep people honest and prevent them from charging you for services they didn't provide, go with these guys. I will say they have very nice and professional people on the phone, fair prices, and generally good about the move, but you really have to keep them honest and track absolutely everything yourself. If one of the movers breaks a table, you have to call the main office RIGHT AWAY. If they agree they'll move your piano and charge you for piano handling services, then no one shows up that can handle the piano and almost drop it off the back of a truck, while the movers are still there you have to call and raise a stink or it'll be your word against theirs. These things happened to me.

The movers were fast, proficient and worked until everything was done. I appreciate the quick…read morefollow-ups from the ladies at the office and everyone was always very courteous and helped with any questions I had. From start to finish I would have to say that the services were by far better than other companies I have used in the past. I would use this company again.