They came when they were supposed to, and crew worked hard so thank you for that part. HOWEVER…read morethey damaged a $1000 desk which was in excellent condition prior to the move. It left with a broken cabinet and broken drawer. We filed a claim but they denied it saying "it was an old desk." What does that have to do with the fact that it was in great condition before and they damaged it during the move? If you have an old Porsche or Cadillac that you've been keeping in a week maintained state and someone drives it into a tree is it acceptable for them to say they don't think they should help fix it because it was old? This company didn't do the right thing by their customers.

Used them once and now getting ready to spent a crap load of Money to move again.,, but I won't use…read morethis company.

This was my first time moving, from my childhood home to a condo building with a small elevator and…read morelong hallways. I had plenty of things that needed moving including some heavy and awkward items but Alex and Andrey did an amazing job making it as seamless as possible. They wrapped everything nicely and made sure nothing was damaged. They were super nice and clean cut/good looking guys, friendly and helpful. The whole process was easy start to finish. The minimum is 3 hours while most companies I called had a 4 hour minimum, and the cost was way more competitive than the other companies as well. the window was 9-10am and they showed up promptly at 9am. Hopefully I won't need to move anytime soon but if I do I'll definitely use them again.

Are you moving? Never done it before? READ EVERYTHING BELOW…read more Misha and Roby were fantastic to work with this past Saturday. My former and current landlords BOTH forgot to tell me that I needed a permit to park a moving truck. Then they BOTH forgot to tell me other tenants from each building were also moving out. The move took longer than it should have because the elevator had to be shared with other movers lugging stuff. Moving Checklist: These are mostly things no one told I had to prepare for so here you go. You're welcome. -Parking Permits: Most big cities required it now. Depending on what permit type you need, you might be given special "No Parking" signs with the day and time of your move for you to post on the street. Do it, because moving truck parking tickets are paid by the people moving, not the moving company. I moved from Mid-Wilshire area to Pasadena -Check with your landlord to be sure no one else is moving on the same day as you. If someone else is moving that day, be sure you coordinate so as to not slow each other down with the elevator. -No trucks are allowed on the 110 North...I didn't know this and called my movers ahead of time so they could re-route. The gentlemen who delivered my fridge told me tickets for violations are upwards of $1,000. -Don't buy boxes. Check Craigslist, grocery stores or other businesses for free boxes. I packed a 1 bedroom, 1 bathroom and last year I moved a whole medical practice and didn't buy a single box.

If you're looking for a bargain, don't mind if some of your stuff is broken when it gets to you,…read moreand feel comfortable micro-managing everyone throughout the process and showing a lot of force to keep people honest and prevent them from charging you for services they didn't provide, go with these guys. I will say they have very nice and professional people on the phone, fair prices, and generally good about the move, but you really have to keep them honest and track absolutely everything yourself. If one of the movers breaks a table, you have to call the main office RIGHT AWAY. If they agree they'll move your piano and charge you for piano handling services, then no one shows up that can handle the piano and almost drop it off the back of a truck, while the movers are still there you have to call and raise a stink or it'll be your word against theirs. These things happened to me.

The movers were fast, proficient and worked until everything was done. I appreciate the quick…read morefollow-ups from the ladies at the office and everyone was always very courteous and helped with any questions I had. From start to finish I would have to say that the services were by far better than other companies I have used in the past. I would use this company again.

They caused $1300 in damages to a kayak due to careless handling. Out of that they offered to pay…read more$30. Beware!

We paid over $5200 to move clothes, kitchenware, 2 TVs, and assorted household goods. We chose this…read morecompany because we knew what was being moved would move would weigh less than 3000 lbs. I packed everything except the kitchen pantry and a few misc articles of clothing. I left prior to my husband shipping the goods and he was told for insurance purposes, all boxes had to be opened for insurance purposes, so all of the boxes that I packed had been opened and in some cases repacked. I took receipt of the boxes but 3 boxes were missing from the check list. I had 3 silk trees that were not on the list and agreed with the movers that i had everything. I was told to sign that I received the goods, but if anything was missing, I had 75 days to file a missing or damage claim. Incidently one of my tree was broken but wasn't noticed until I started moving things around. I noticed I was missing multiplr Coach handbags and matching wallets, Eileen Fischer slacks, silk blouses, Liz Claiborne and Nordstroms' Casalon, keepsakes from my deceased parents, and all of my name brand winter clothing, 4 oversized lead crystal vases, accessories that held momories of my 20 years in AK. Two garment sized boxes filled with women clothing and a large box of kitchenware which included my set of waterless cookware ( valued over $1700), the hot plate and dutch oven, the salad shooter, Pampered Chef kitchenware, clay baking sheet, and misc gadgets. All missing. When I filed the claim it was denied due Stated "it appears there is no evidence of your crates being tampered with; therefore we have to deny the claim." 1. With so many items missing, there was no way my shipmrnt was over 3000 lbs. 2. All boxes were re-packed and taped, how could my count be compared wih theirs when the count on the sheet did not match or the total count that I had when I left. 3. We were charged by the weight because they said I had over 3K lbs. There was a sewing machine in a light weight cabinet, 3 paintings, 1 mirror, bedding, silk flowers, etc... NO FURNITURE!!! We paid to be robbed of things thay took 20 years to collect. And yes I am MAD that we were treated in such a manner. It is unfair to have so many things come up missing. We are an elderly couple getting ready for retirement and do not have the resources to replace things that took a lifdetime to collect. Not to mention, keepsakes with sentimental values and a lifetime of memories in particular photos of my deceased twin daughter who would be 40 years old 2/27. I do not know where my belongings are, but I am sure they were not delivered to my home in AZ. I will tell all of my friends and family do not use this company if you have items you want transported and want to see them again.

Excellent Communication & professional Service From my very…read morefirst inquiry to the completion of the move, communication was excellent prompt, clear, and helpful at every step. The crew arrived on time and completed the job within the expected timeframe. They were polite, careful with my belongings, and professional throughout. I really appreciate how seamless they made the process and wouldn't hesitate to hire them again or recommend them to others.

Do not use this company!!!!!!! a circle. This is the worst Moving Company I've ever used in my…read morelife. I have pictures of what they quoted me and what they actually charge me to move. They doubled it on pick up day. Do not use this company and they also said they could have it there in about three weeks and they picked up on April 24 and we did not get our stuff until like June 8 or ninth. Saves yourself some heartache and pain and pick a different Moving Company. they damaged my walls and them

We just bought our home and needed a moving service--and I'm so glad we chose this one! Tai, Nate,…read moreand Wiley were all so wonderful and polite. And they all move FAST. The amount of work these three did made me exhausted, and I was only an observer! Our move was done on time, nothing broken, and we loved these guys. Our experience was wonderful!!! Would absolutely use them again.

Our experience with this outfit was a short lived one. We received a nice postcard in the mail and…read moremade them one of our three bids. We just couldn't get past the breakdown in trust. Pity too, we wanted to hire these folks. On Wednesday, a very nice gentleman named Ben came to the house. He was a no nonsense, get to work kind of guy. Quickly assessed all of our possessions and came back with a very reasonable estimate. After we received our final bid on Thursday, we called Ben back, the next morning. He had the day off and will be back on Sunday. Sounded odd. But what do we know about the moving business? We had the woman set our packing date for 11 days later on 8/22, while we waited for Ben to get back to us with more details. Long story short, no return call Sunday or Monday. My wife finally called Ben the next night and he told her that he and I had spoke and set everything up for the 22nd. But he and I never spoke. He's yet to call either of us. I'm not sure why he'd blatantly lie like that but if he isn't honest on a simple call to confirm he'd won the contract, seems to me nothing he said could be trusted. Low price is important. But these are our lifetime memories. Being able to trust the folks moving them is far more important. Here's another thought. They drive the load through Canada. Not the using the barge. I've driven the AlCan, twice. Not sure I want my valuables bouncing through Canada like that! 09/23

Very happy with GNVL. Not only did they work with Weaver Brothers who delivered my MATSON…read morecontainer, but they were conscientious of my rugs, walls, and pathways when they delivered my furniture and boxes to the locations I requested. The team of 4 gentlemen had a process where they filled my garage with my belongings, they closed the garage door and then delivered to the areas of my home This took 3 revolutions and exactly two hours where the quote they stated would complete. SO ACCURATE! Excellent job GNVL. Thank you.

This was our worst move ever in the military!!!! We chose Golden North since they handled our stuff…read morewith great care when we arrived in Alaska. They didn't show the same care packing our stuff to leave!!! They caused over $3000 in damages to our stuff. The ripped a huge hole in the mattress, didn't pack our washer properly, packed a full oil drip can of used motor oil then placed it on its side causing it to drip all over the contents of that crate, ruined all of our fabric bins, and I can keep going. I had to make sure the company was notified of the damage to the mattress because is wasn't initially on the inventory sheet. While I had a great line of communication with Jordan, that immediately fell apart with the mounting damages when we received our household goods at the next location. I can never suggest this company in good conscious.

Charge $292.50 just for driving time to pickup from a 5x10 storage space. $150 per hour labor on…read moretop of that to $517. Eight months ago they charged me $340 for 3 guys for twice as much stuff, from Alaska Airlines in Anchorage to Palmer. Claims 45%+ is due to inflation but gas prices are about the same as 8 months ago at $3.76/gallon. Didn't know I would be paying two guys @ $75/hour while driving. I'll find someone else next time. I got scammed this time. Dealt with Noah. UPDATE: Instead of resolving the problem of being overcharged and fixing the door to my crawl space they damaged in my house, they chose to have a text war and comment here on their review. Honestly, don't hire them. $300 just for driving 40 miles with 10x5 storage facility of belongings. Bill was estimated to be around $330 and overcharged at $517. I paid them just so they would leave my house but now they have a lot more to say. Do yourself a favor and find someone else to help you.

Noah and his crew did a fabulous job moving a very heavy item for me…read more They were on time, courteous, cautious, and got the job down without any damage, scratches, etc. They were helpful and went the extra mile! I will call them whenever I need assistance with moving.