This is a really bad service! I was referred to this business from a previous owner of the business. I first sent a request for a estimate. They quoted me a price of $125 per hour. The previous owner had moved me into the apartment that I am now moving out of. It took them 4 hours and I have down sized since then. Anyhow they said that would be there to me on the day I chose to move, between 1 and 3. I let them know it would be easier to have a truck with a ramp to unload at my new home. They agreed to bring a truck with a ramp. They called at 12:30pm and said they were on their way and should be there in an hour. The arrived at 2:28pm. They came in and began working. One man seemed to have a runny nose and blew his nose a lot. Neither men wore masks. They carried a dolly up the stairs and set it up in the hallway to hold several boxes. After filling the dolly with boxes he pushed the dolly about 8 feet, from the hall to the top of the stairs, then the two men would carry the boxes down the stairs one at a time. Then they stacked the boxes on the lift gate and continued this process until the lift gate could not hold any more. When the lift gate was full they would raise the lift gate and stack the boxes in the back of the truck. They took many breaks and continued this process for four and a half hours. When the truck was loaded they headed to my new house. I followed them until they turned into 3 Bears. I drove on to my new house and waited 45 minutes before they showed up. I told them where I would like the boxes put as they were labeled. My new home has a small kitchen so I asked them the stack the kitchen boxes outside of the kitchen. They did not even listen to my directions. They stacked all the kitchen boxes in the small kitchen to the point you could not get into the kitchen. They had the truck unloaded in an hour. They charged me for the whole time from when they showed up to when they were finished unloading, including the 45 minutes it took them to get to my new house from 3 Bears. (It took me only 7 minutes to get there from 3 Bears.) I will not recommend this service to anyone. It seemed like they were really milking the time, and I felt they took advantage of me, as I am a single senior. read more