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    Access Self Storage

    3.5 (2 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

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    5 years ago

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    Foy C.

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    2 years ago

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    Andrew R.

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    Express Haulers Moving

    Express Haulers Moving

    (45 reviews)

    Local movers that handle everything with care. Very professional. All furniture was packed in the…read moretruck carefully. The furniture was organized in my new home perfectly. Highly recommend if you need a moving company.

    Express Haulers Moving company helped us with our local move this past week. I was very impressed!…read moreI probably sent about 6 requests for quote out to different companies and Lynn at Express Haulers was the first to call me within a minute of sending the request, and the only one persistently following up with me. I told every company that we have a small move as we had been moving things little by little by ourselves, only Lynn provided me with the lowest minimum hours and competitive pricing. When I said I would get back to her, I appreciated her persistence in following up. They estimated 2.5 hours of work and Carlos and his team did a great job efficiently moving things, only took 30 more minutes than they estimated. They also didn't have any hidden charge for wrapping material for couch etc. My husband at the receiving address said they were very careful with our newly renovated home, the floor, the wall etc as they moved and assembled furniture. After the move, the owner Diego himself reached out to check in and asked for feedback. As somebody running a business myself and working with business owners, I really appreciate how they run their business, the efficiency, the flexibility and the care. Will recommend them to anybody in my network who needs moving services.

    Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

    Oz Moving & Storage - Upper West Side

    (125 reviews)

    Upper West Side

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    Provident Moving

    Provident Moving

    (38 reviews)

    After refusing to produce an itemized receipt when paying in cash TWICE AS MUCH as the phone…read moreestimate, as well as the ~20 pieces of paper they had me sign when they arrived, the foreman told me to call the office Monday for a fax of this paperwork. I confirmed with the manager on the phone this would not be a problem, AND THAT'S WHERE THIS TERRIBLE STORY BEGINS!!! On November 14 I completed a quote request on Mving-cm. After research I chose Provident Moving, LLC; DBA Provident Moving & Storage (License: Intrastate 39PM00106200). Note: I am a victim of Hurricane Sandy & I was careful to review all mover reviews & diligent to compare rates & additional fees that may be incurred to avoid possible price gouging. I was quoted $75/hour by "Danielle" w/additional fees including $4/blanket. 4 hour min. I asked MANY times if there were any additional fees - she assured me NO. Having moved 2X within the past 2 years & being displaced from the Hurricane & knowing I was only bringing the bare minimum I knew this move wouldn't take more than 4 hours (I was right). I re-confirmed w/ Danielle there were no additional fees. She said she would email a confirmation. I wanted to settle everything on phone as I had only intermittent access to Internet due to storm, she said OK. Danielle called me the day before the move to confirm. She also called the morning of the move to ask if it was OK that the movers show up 30 mins early. OK. She said there was an excellent foreman named "Anthony" assigned to the job who would guide me through my move. - Movers showed up they came in a Provident Moving & Storage moving van. - At Anthony's request we reviewed a huge packet of paperwork that needed to be signed in many places. The paperwork was Provident Moving paperwork. He told me that I would be told the price of the job at the destination & I would need to pay in cash before my belongings were unpacked. I agreed. - I confirmed the rate of $75/hour, 4 hour min, $4/blanket. Anthony advised of additional packing materials that would be needed, a lot of them. He also said I needed to pay for 1 hour of drive time. - I asked him what he thought the job would cost, he said he could provide an estimate now that he sees what has to go, which is a 1 BR apartment... $900-$1000. SHOCKED. I immediately called the Provident Moving office. Danielle was gone but I spoke to a "John" who identified himself as a manager. John, along w/ Anthony, explained to me that I would need a huge amount of packing materials that there are fees for. Boxes, tape, cellophane, custom boxes they would need to shape around objects. That this was more of a "white glove move." I was told nothing about tape, boxes, cellophane, & definitely nothing about drive time. Again, I was very clear w/ Danielle that I needed to know all this ahead of time. And I felt I packed well. By the time I was done signing excessive paperwork the other 2 laborers were 30 minutes into the move. There was no sending them away as so many of my belongings were in the truck. I had to pay before they unloaded. Suddenly the process was informal. - Anthony scribbled the moving materials on a blank piece of paper, quantity & price per unit, & totaled each item separately. No itemized PO. - He verbally presented me a grand total of $900. He said this was a great deal John was cutting me because this is actually inclusive of the 20% tip I have to pay. Another fee that was not told to me. - The move indeed took 4 hours. - I asked for an itemized receipt. I was denied by Anthony & told to call the office. - I asked for a receipt on Provident Moving letterhead. I was denied. - I asked for copies of all my paperwork & contracts I signed. I was denied. ANTHONY TOLD ME CLEARLY I WOULD NEED TO CALL THE OFFICE FOR THIS PAPERWORK. IN FACT, I NEEDED TO CALL JOHN AFTER THE MEN LEFT BECAUSE I COULDN'T FIND CUSHIONS FOR A CHAIR & I TOLD HIM I'D HAVE TO CALL HIM MONDAY FOR COPIES OF CONTRACTS & ITEMIZED RECEIPTS. JOHN SAID OK - EVERYTHING WAS LEFT OFF WELL W/ THANK YOU'S & PLEASANTRIES. So on Monday I contacted the office & spoke w/ Danielle, I carefully explained what I would need & requested the information be faxed to me. DANIELLE RUDELY AGREED TO COMPILE IT & FAX IT. NEVER RECEIVED. I called back to follow-up & emailed to follow-up, I called back again the next day. After being hung up on, yelled at, forced to hold & denied access to a manager... *** I was told PROVIDENT MOVING DID NOT PERFORM MY MOVE! THAT ANTHONY'S COMPANY DID. ANTHONY THE FOREMAN. ANTHONY HAD THE PAPERWORK & SHE DID NOT HAVE ANTHONY'S NUMBER. SHE ALSO DID NOT KNOW THE NAME OF ANTHONY'S COMPANY. SHE THEN HUNG UP ON ME.*** I am still trying to search options available to me to make this right. All I wanted was my receipt for FEMA & insurance.

    First, the quote they gave me was about $350 for 3 hrs (2 hrs labor and 1 hr travel). Didn't…read morerealize that they charged for travel, but seems like everyone did it. Then I get a call from Danielle, and I didn't understand why she called me 2 days before my move date and tell me they had to change the date and time when I made the appointment ~2-3 weeks prior. Then when I asked for the manager, who the lady Danielle had no idea what to say, so she gave me the owner who himself was pretty rude response demanding that he was changing the time. I'm like hold up. Your person called me, telling me that I was getting my date and time changed, and since they gave me the confirmation with quote via email, they were contractually bound, so I told them they will break the contract, they will need to compensate me for the change either with a discount. Then the owner just gave me back my original time and date. So I was in a WTF mode and like why did you just waste my time? So was not confident with the company. But the day came and the moving company came about 15 minutes late. But when it was time for the move things went pretty smoothly. It was a foreman, and 2 short latinos who seemed to have the strength of Thor because I was shocked at how much they could lift. But overall, they did a good job. I didn't tip the foreman, but tipped the 2 latinos $50 each cause they did all the work. Those guys were awesome! Then when they arrived at the new place, we went to settle the bill and the bill was $750. I was like whoa... how did it jump $400? Apparently, they charged for tape, the use of blankets, and they used cardboard boxes ($50 each) to tape of the glass coffee table. I was like wtf... I should've just moved the glass stuff myself, but i was like wtf... Either way, that's what the terms and agreement stipulated, and I signed the term so it is what it is. But I rather tell everyone the details so that everyone knows what they're getting themselves into. Oh! The funny part... they took the deposit via credit card, but when it was time to pay, CASH ONLY.... Something didn't seem right, but they better be paying tax for this because if not, then the IRS folks reading this site will be sure to start to audit... But either way, this place was a typical plain vanilla type moving company, so don't go expecting strawberry cheesecake

    Access Self Storage - selfstorage - Updated May 2026

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