DO NOT USE CONFIDENTIAL SHREDDING'S SERVICES!!!!! We are a…read more45 billion dollar company on Madison Ave. We have been using Confidential Shredding for the past 3+ years. Recently they have had a change in management and the company's service has gone downhill. They don't show up on scheduled days. I have to exchange 20+ emails just to schedule pickup service. They're slow to respond to emails and don't answer phone calls. They leave behind their own bins and boxes in the middle of our office. They're truck drivers are extremely rude. There are tons of shredding companies in the city. Do yourself a favor and look right past Confidential Shredding LLC.

I have used this shredding company to shred all my confidential documents and was extremely pleased…read morewith how my paperwork was handled. Very efficient and professional. I would recommend them for any residential/commercial use.

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Great customer service. The value was affordable and easy for scheduling. The manager kept in…read morecontact with us to let us know the details of drop off/ pickup. Wonderful experience all around. The company did the job beautifully.

I will definitely be using Secure Shred for all my document shredding. I'm a homeowner and doing my…read moresemi-annual purging of older documents, I found Secure Shred. I called for an estimate and found them to be very reasonable in comparison to other Shredding companies in the area. Eric, did all the shredding right in front of me, and I was able to watch the whole process. As someone who has had my information stolen, I really was happy about being able to monitor the shred. They were friendly, and thorough! I highly recommend Secure Shred and will be using their services going forward.

Excellent! I submitted a request for a quote from the website and Megan gave me a call to tell me…read morethe details and generate a quote, which is very reasonable especially for a residential job. Scheduling was very easy as they only need a days notice. John, came on-time as scheduled, was very courteous and explained the whole process. They bring the bin up to your apartment and will even take you to the truck to watch the whole shredding process so that you can be assured that your documents are completely destroyed.

Time Shred showed up on time and verrry quickly disposed of my stockpile of papers to be shredded…read more It was everything you could ask for. I'll definitely use them again!

The last 3 co-mingled recycle days these idiots took the bin and all! Now I have no remaining bin…read moreto use for recycling and will have to buy another at the risk of them taking that one, too. I've been here 34 years and have used the same type of bin as long as there's been recycling here. All of a sudden the bin goes right in the truck? Seriously?

Highly recommend Gaeta they were on time and so helpful.. Mike was great with making sure…read moreeverything was done correctly and on time!! Thank you so much!!

HORRIBLE!!! Made an appointment for Friday between 9am - 4pm. The driver Mike called me at 11:45am…read moreto tell me he would meet me at the site location (1/2 hour drive for me) at 12:30pm. DIDN'T SHOW UP. Called me at 12:45pm to tell me he had due to a "GPS error" he had "mistakenly" gone to another job within NJ. Didn't call me back until 4PM to apologize and to tell me that if i wanted to wait around longer he would eventually arrive at my location. By the time he got back to me I was DONE waiting. THIS IS CUSTOMER SERVICE??!!! A complete waste of time!!!

I had no idea this service existed. It was effortless. I called, I booked for a great price, they…read morecame just when they said. The driver was terrific, walked my documents down the stairs, I watched it being shredded. I highly recommend these folks. Competitive in price for NYC, and really on the ball. Fantastic.

An incredible purging this morning…read more... I had an excess amount of unnecessary papers and files to shred (approx. 150 lbs) and I called around and found a great company called Time Shred to help me. They send a man right to your door and have a 96 gallon container (which holds up to 300lbs). I posted this on my "building link" and received over 5 replies. One of my neighbors had about the same amount of papers so we shared the expense (about $ 100.00 per person). They load your papers onto the truck and you watch on the monitor and witness it all being shred in about 10 minutes! They give you a certificate of completion at the end. This is the most inexpensive, hassle free and secure method of shredding in bulk, ( I researched many options before doing this). If you need their services call Megan, the Manager (she is very helpful) at 212-359-0643 , and she will walk you through the process and options. A great experience this morning. Get rid of the clutter folks, it's a New Year!

I have used Time Shred in the past when I had my office and everyone was always so kind and…read moreprofessional. The driver who came today even remembered me, which truly meant a lot. When I called the office, the staff was pleasant and helped me right away, just like I remembered. Unfortunately, my recent experience did not meet the high standard I had come to expect. I was not informed of the price or given a quote in advance. In the past, I was simply billed after the service, so this process was new to me. I understand that prices may have increased over time, but the way the situation was handled felt disappointing. When I spoke with the staff, the tone became dismissive. I asked to speak with the owner for clarification, but my call was never transferred. It truly saddens me to share this because I have had wonderful experiences with Time Shred in the past. I hope they take this feedback to heart and return to the warmth, communication, and professionalism that once made their service stand out.