Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

I needed to get rid of a large quantity of confidential records, left over after working from home…read more Arrow Transfer & Storage quickly responded to my posting, with a complete quote. And, even better, their men showed up on time and were very courteous. Well worth the money.

I tried to get on the schedule for the following week on Tuesday via yelp and eventually I had to…read morecall jimmy directly to get a quote. He said he would send the quote to my email address and then I had to respond to the email to approve the quote to get on the schedule. I had the call on Friday, but I didn't get the quote until Monday morning which was my move day, so I didn't approve it until later that night. Then it turned out it was UN week in NYC, so they didn't do any shredding on Tuesday, so I got cancelled.

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Working from home I accumulated incredible amount of confidential documents that had to be securely…read moredestroyed. Time Shred folks were extremely courteous in the office and when they came to my building (a very pretentious condo) to pick the stuff up. They professionally dealt with often difficult building personnel, the bin was spotless and so was the truck! (Previous experience with competitors was not in the same class.) Thanks much especially to Jamal! Home gamers should know a bin can comfortably handle ten-twelve supermarket size shopping bags. Next time: Time Shred!

I have used this company's services a few time and have always found them to be courteous and…read moreprofessional. Prices are fair and they allow you to watch your personal material being actively shredded on a monitor on the side of the truck. Will use them again!

DO NOT USE this company. Inept. If here was a lower rating, I'd give it that. I called and set up…read morean appointment a week before. I flew up to NY, just to have this paper work shredded at a house I am selling. They not only no-showed, (ironically due to a paper work issue.. I guess THAT they did shred) but they made no real effort to make my job a priority to get the work done after admitting they screwed up. Mistakes are made.. but when you make one, the company must go out of their way to rectify it. They did not. And they didn't even bother to call back when they claimed they would get with the service department after I called twice. Do your self a favor.. use another company.. they charge about the same and the other one at least called back in a timely manner.

Yelp needs to give the option of zero stars. This company is the freakin WORST! Our original…read moreshredding company was bought out by American Security aka ProShred and EVERYTHING has gone down hill ever since. I have never made so many phone calls to get a company to actually DO the job they are being paid to do. We typically have 10-15 96 gallon bins by Friday, which is our pick up day and either they don't show up or only able to service 2-3 bins when they do and so I typically have to follow up on Monday to get them to come in earlier in the week to complete the job. So dealing with them is a JOB in itself. BEWARE!! DO NOT SIGN UP WITH THEM. THEY ARE THE WORST OF THE WORST.

Let me begin by saying that I have dealt with various shredding services over the years, never had…read morea problem. I prefer to use local businesses, especially during these trying times. Obviously there is a problem with American Security Shredding, I don't know what their problem is exactly. They acted in a very unprofessional manner, confirming with me they would be at my location on a given day, and that they would call an hour in advance. They even sent me several (bizarre) emails, which were very weird, with multiple exclamation points. They demanded that I send back a confirmatory email, which I did. They also left at least two aggressive strange telephone messages. I had no argument with them, I never met them and yet I was being treated in a kind of aggressive, almost adversarial manner. So the day comes for the shredding, the time window I was given was 9am-5pm, no problem. Well I waited all day, had my shredding bags ready... no call, no show, no follow up, and no email... NOTHING! I think this company is probably going out of business, Don't waste your time with these guys - totally unreliable and unprofessional. Feel free to waste my time why don't you.