Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

DO NOT USE this company. Inept. If here was a lower rating, I'd give it that. I called and set up…read morean appointment a week before. I flew up to NY, just to have this paper work shredded at a house I am selling. They not only no-showed, (ironically due to a paper work issue.. I guess THAT they did shred) but they made no real effort to make my job a priority to get the work done after admitting they screwed up. Mistakes are made.. but when you make one, the company must go out of their way to rectify it. They did not. And they didn't even bother to call back when they claimed they would get with the service department after I called twice. Do your self a favor.. use another company.. they charge about the same and the other one at least called back in a timely manner.

I tried to get on the schedule for the following week on Tuesday via yelp and eventually I had to…read morecall jimmy directly to get a quote. He said he would send the quote to my email address and then I had to respond to the email to approve the quote to get on the schedule. I had the call on Friday, but I didn't get the quote until Monday morning which was my move day, so I didn't approve it until later that night. Then it turned out it was UN week in NYC, so they didn't do any shredding on Tuesday, so I got cancelled.

Arrived at the appointed window and extremely accommodating and professional…read more Tom D.

Great customer service. The value was affordable and easy for scheduling. The manager kept in…read morecontact with us to let us know the details of drop off/ pickup. Wonderful experience all around. The company did the job beautifully.

I will definitely be using Secure Shred for all my document shredding. I'm a homeowner and doing my…read moresemi-annual purging of older documents, I found Secure Shred. I called for an estimate and found them to be very reasonable in comparison to other Shredding companies in the area. Eric, did all the shredding right in front of me, and I was able to watch the whole process. As someone who has had my information stolen, I really was happy about being able to monitor the shred. They were friendly, and thorough! I highly recommend Secure Shred and will be using their services going forward.

I recently used Shred-It for their services and was extremely disappointed with their quote/billing…read morepractices, which I believe to be unfair and unreasonable. I hired Shred-it to come to my law office and shred a large amount of confidential documents. Prior to their arrival, I had received an online quote for their services, which I agreed to. However, when I received their bill, I was shocked to find that they had charged me significantly more than the quoted amount - more than $100.00 in additional fees! When I contacted Shred-it to inquire about the additional charges, they provided vague and unsatisfactory explanations that did not adequately justify the increase in cost. I feel that I was misled by their initial quote and that their billing practices are unethical and misleading. This is especially true where they already are aware of what these fees are in advance - which in my opinion is fraudulent.

Do NOT use this company!!! To say they were incredibly unprofessional would be an understatement…read more They failed to show up on time, failed to contact me, failed to provide agreed services. I would NEVER use them again.

I have used this company's services a few time and have always found them to be courteous and…read moreprofessional. Prices are fair and they allow you to watch your personal material being actively shredded on a monitor on the side of the truck. Will use them again!

Please don't waste your time going there ! Awful customer service! They will drop your appointment…read moreat the last minute! Please don't go to this company ever! Go to somewhere else instead!

As soon as I called Time Shred, I knew I would be in good hands. From the salesman, Joe to the…read moreshred truck operators, I was treated professionally and courteously. They were on time, the price was better then I had gotten from another source, and I felt they handled the shredding securely( which was very important). I would recommend Time Shred to everyone and anyone; and I have!! Regina,( a happy customer with about 300lbs less!)

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again