There friendly helpful acomidating And kind reasonable they…read morestand to help in all areas if you dont understand they are the prefesionals.

RICHIE is the best. he took his time to explain to me and help me come to make the right decision…read moreon my storage upgrade. he also didnt pressure me nor rush me to make my decision. He also took time in letting me see the units available with understanding that i no longer wanted to walk up steps so he defiantly helped out with that. Richie was very kind and knowledgeable of everything i asked. I have had my stuff here now almost a year and every time i come its always clean. thanks Richie

This storage facility worked with me so well . The woman helping me was Brisa and she was super…read morehelpful from when i came in to when i left! If you come by ask for her !

Extra space storage is the most disorganized, unhygienic space I've ever had encountered. I had a…read morerather large unit that stored my antiques and wool items like rugs, throws, furniture,etc. the first bone of contention was that their ramp was cordoned off for months and getting larger pieces of furniture up to storage proved a challenge. When I brought this up to management she was upset that I didn't understand that there were mitigating circumstances, the rain, the workers didn't show up, etc...those excuses get old after several months. Then the manager presented a hostile demeanor and as she put me on hold, I called her an unpleasantry and she heard it and told me to get my shit out within three days. I called the 800 number and had that resolved. After months of not visiting I went to check on my belongings and the ceiling had caved in from leaks, there was large rat feces everywhere. The rats had eaten through walls and floors and gotten through my things, effectively destroying my stuff. My antique furniture was missing pieces. All that damage. I could not understand what exactly happened but it was chaos. I lost so many valuable things and as I was going through a terrible bout of illness I didn't sue this company. And I have great regrets about that. A horrible company. Expensive and irresponsible. They don't deserve any decent business. I'm still angry about the loss of my items and their dismissive attitudes. F-

This place is HORRIBLE! They have a severe RAT INFESTATION. I have communicated this to management,…read moreheadquaters and V.P and they have not taken accountability or responded properly. It is disgusting and unsanitary. The virus and diseases you can catch from the rat dropping can kill you. Check out news 12 coverage of my story. http://bronx.news12.com/clip/14986576/dead-rats-rodent-feces-among-complaints-from-bronx-storage-unit-customer

The team at this location is tremendously helpful and easy to work with. They look to find…read moresolutions and accommodate client's needs while maintaining a relaxed, yet professional atmosphere. At the helm of the ship Alix O. has been one of the upmost professional and consistently reliable managers (now District Manager); one I could depend on time and again over the decade I've stored my company's props and inventory there. He's a huge asset to the company. I'm thrilled with the quality of service the current team continues to maintain. (Little shout out to Ed and Gloria! You guys are great!) Side note: I am pleased with the new renovations they've made to the offices.

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

I rarely leave reviews, but I had such a positive experience here that I felt it was worth sharing…read more From the moment I walked in, the staff was friendly, professional, and incredibly helpful. JD & Martin took the time to answer all my questions and helped me choose the right size unit for my needs without any pressure or upselling. The facility itself is clean, secure, and well-maintained. I felt completely comfortable storing my belongings here, and the climate control made a big difference--especially for some of the more sensitive items I had. Access hours were convenient, and I never had an issue getting in or out. Highly recommend this place if you're looking for safe, reliable, and thoughtful storage service. Five stars without hesitation!

Wow! What a sparkling clean, efficiently run storage company…read more Our experience with Manhattan Mini Storage was great, from our first phone call with Cecil (good-humored, patient, went out of his way to help us get the best value and location) to checking in with JD at the facility. He was amazing too!

lets start off with how rude and sexist the manager Jerome is he makes faces behind customers backs…read moreand acts as if we cant see it he is conniving and rude to females acts as if he is superior to everyone around him and made me and my mother very uncomfortable and also tried to force us to give him a good review by taking my phone to put 5 stars if i could go lower i would give me -5 starts and will be reporting this further

Extra Space Storage on Jerome Ave in the Bronx (10453) is the Worst business on earth. Not one…read moresingle worker is polite. Rude is an understatement. The elevator at the location has been out of order since 2017!!! Yes 2017!! If you have your rental unit on a high floor get ready to walk up dark hallway stairs. You could be the healthiest person on the planet you will still find yourself out of breath! How bare they raise the cost of a rental unit when they have yet to fix a broken elevator?? It's been 2 freaking years. Not only is the elevator broken and you have to walk up dark stairwells, the rodents are insane and beyond unhealthy conditions. Calling the business bureau as well as the health department. Save yourself from renting from these nasty rude crooks. Don't believe me look at the cost of the unit; mind you I don't have a large unit. This unit is on a high floor.

Trust Solidarity Movers for your moving needs! I was looking for movers to help unload a 15 feet…read morerental truck and not only did they complete the job in less than 2 hours, they were very professional and took very good care of our items. From filling out the form online to get a quote to answering all my questions and producing a Certificate of Insurance (COI) for my building to the unloading to finishing the job, everyone I spoke to were very pleasant and very responsive. On moving day, I was stuck in traffic and took me longer to arrive than expected. I called them to let them know and they informed me that the crew start their clock upon arrival at the destination unfortunately and had to pay extra time, but I understood. I received a call when the movers were on site and their names were Bryan and Francis. I absolutely had all my confidence in them knowing exactly what to do and they had all the right equipment. I highly recommend Solidarity Movers!

I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.