Austin is great! Sends regular tuning reminders. Very precise in his craft, gives clear estimates…read moreon time and budget, and has tuned our piano for the past couple of years, efficiently and effectively.

The Bloomfield Public Library has a 1921 Steinway which gets a lot of varied use. It's not in the…read morebest of environments and had been shifted around quite a bit. Over the years it might not have received enough proper care and handling, but it's ours and we love it. We have been using Austin's Piano Service for a year now and the piano has never sounded better. Austin keeps it tuned for our many concerts, recitals and programs. He's explained things to us in detail so that we know exactly what to do to keep this piano in tip-top shape. The artists who come here to perform have been remarking on the improved quality of the piano's sound. His prices are great and he's a very personable guy. I'd recommend him highly. If he can keep this heavily-used piano in tune, he can do anything.

Jason is an excellent Piano Tuner. I highly recommend him. My had not been tuned since it was…read moremoved and Jason brought it back to pitch.

Jason was quick to answer, punctual, and did a fantastic job on my piano. Also, was very flexible…read morewith payment options. 10-10 would recommended. l've been having my pianos tuned for over 20 years and this is by far the best experience l've had .

Rick was able to bring my childhood piano back to life! Since it was in my mom's house, it hasn't…read morebeen tuned in over 10 years..it's also very old and 2 previous tuners had difficulty trying to get it done because of how antique it is lol. He also gave great advice on what to get for our vents to protect our piano during the winter time. Thankful that Rick came to the rescue! Because of him, my daughter is now able to play the same keys I used to play when I was young. He is very reliable, organized, professional, and his price is right! He is our go-to tuner from now on! Thank you so much! :)

From the owner: I offer expert tuning and repair services. 27 years of experience. Honest and Friendly Service…read more Prompt response to your call, text or email. I have been tuning at Rutgers University for 20 years, and have tuned at 4 other NJ Universites, NJPAC, Prudential Center and more! Call or text me for more info and to Schedule an Appointment. Thank you!

My wife and I are professional musicians. Both of us have the highest standards when it comes to…read morethe work we do. We have deep respect for the craft, skill, and experience required to keep pianos in top shape. Thomson Piano Works is who we trust to work on our instruments. Dave Thomson replaced the hammers and regulated the action on my Steinway M and essentially gave the instrument a new lease on life. We have called on him to tune our pianos over the past several years and plan to continue having him maintain our pianos. I highly recommend Dave Thomson for his ability, sensitivity, and professionalism.

Even though I didn't end up using David services for a tuning, he was gracious and patient and very…read moregenerous with his time -- talking me through what I should look for in a used piano during an inspection. He helped me avoid a potentially very costly purchase. I will certainly call him when I get a piano for our home. Very professional.

Very thorough with great knowledge and expertise with the piano. Had a great experience and highly…read morerecommended.

James is the best of the best!…read more Had my piano sounding amazing in no time. Super friendly and down to earth guy. Highly recommend!

Nikos is a very personable and warm sales person. He is quite knowledgeable about everything…read moreYamaha. He let me look around and try out the pianos and offered helpful suggestions. Honest business and great customer service. Thanks Nikos!

I had two of my pianos tuned and cleaned by Faust. Their piano tech was friendly and knowledgeable…read more I have used many other piano tuners but was happy with the service that they provided. I'm giving Faust 4 stars because of the lack of flexibility with their schedule. I work during the week and they don't have any weekend appointments available.

I needed to move a grand piano from Westchester to Queens. I contacted this company and was given…read morean estimate which seemed reasonable. There is also an extra 3% surchage if you use a credit card. There were no long, twisting stairwells to navigate (which I believe increases the cost), so a relatively straight-forward move. The company was very responsive via email with answers to my questions (usually within a day) and we booked a date. It snowed the day before the move, but the movers showed up on time, were very professional, and the move went very smoothly. I did not notice any issues upon delivery. I have a Dampp Chaser system attached to the bottom of the piano to help regulate the humidity around the sound board. About 1 week after delivery, I noticed that one of the bars from the Dampp Chaser was on the floor hanging from its power cable. It turns out that two clamps that hold the bar in place were broken, and the bar eventually fell (I think from general vibrations from playing the piano). I suppose maybe this could have been from just general wear, but the timing with the move was just a little odd, and it was two clips, not just one. I contacted the company via email (using the same e-mail address that I had used previously) with photos of the problem and received absolutely no reponse. Eventually, it was a pretty simple, inexpensive repair, but I was a little disappointed in their lack of response (which is why I took off a star), and just wonder what would have happened if we were dealing with a bigger problem. I'm not going to pass judgement, I was otherwise happy with the move, but you can read about the interaction and decide for yourself how important this is if you chose to use this company. Update: So the company did reach to me, took responsibility for the damage, and offered to make it right. At this point, I did not take them up on their offer since it turned out to be a relative easy and inexpensive repair, but I just wanted to acknowledge their follow-up.

The "magic" in the name is absolutely true! They managed to maneuver a Steinway studio upright…read more(approx. 600 lb) around a hairpin turn as they carried it down the stairs, turned it within a narrow hall as they headed toward the door, and eased it down some more stairs to reach their truck. It was astonishing. The three gentlemen who did the move could not have been more courteous and patient, as were the folks who I spoke with on the phone as I set up the appointment. Five stars isn't enough!!!

Quite terse and very unknowledgeable. Was not impressed with quality of service. Recommend using…read moresomeone else for your piano tuning needs.

Brilliantly done. And he schlepped to NY for me. The details: The piano is 59 years old -- a…read morespinet. It had been lovingly cared for BUT had not been tuned for 15 years (look, life gets in the way, and there were other things more pressing. Mr. K. took his time, he was careful, he handled it expertly. The rich tone is back. The tuning is singing in my ears, and now I have a reason to get my butt back on that bench and practice again. Thank you for everything. I won't be flat any longer!

Will was the second quickest to respond back to my initial yelp inquiry…read more He was clear and transparent with his rates, his service coverage, and his availability the following 2-3 weeks leaving no guess work on my part. He provided contact information in a timely manner. In terms of the quality of his work, I can speak to his attention to detail going through every key while being open to initial findings from the customer (me). He was not hesitant to provide some perspective when I asked for his opinion. He also recommended to voice it down a little for free, which I had not done before. He did it in just under two hours. He didn't rush, but worked with a purpose. He also has an informative and clean website which customers can appreciate to get a quick rundown of what to expect. He was also cool with pets. My dog was cool with him and so was one of my cats (the other two were hiding). I'll be sure to get my next piano tuning from him again.

He responded very quickly, but is too faraway to provide service. He is well-spoken, very polite.read more