My wife and I are professional musicians. Both of us have the highest standards when it comes to…read morethe work we do. We have deep respect for the craft, skill, and experience required to keep pianos in top shape. Thomson Piano Works is who we trust to work on our instruments. Dave Thomson replaced the hammers and regulated the action on my Steinway M and essentially gave the instrument a new lease on life. We have called on him to tune our pianos over the past several years and plan to continue having him maintain our pianos. I highly recommend Dave Thomson for his ability, sensitivity, and professionalism.

Even though I didn't end up using David services for a tuning, he was gracious and patient and very…read moregenerous with his time -- talking me through what I should look for in a used piano during an inspection. He helped me avoid a potentially very costly purchase. I will certainly call him when I get a piano for our home. Very professional.

Scott did excellent work and is a joy to be around. He helped me find my beloved piano! Highly…read morerecommend!

In all my years of training as a classical pianist, Scot Lockhart is by far the most…read moreunprofessional, unprincipled, and dishonest piano tuner I have ever encountered. Mr. Lockhart has zero integrity - he did not complete the job he was payed for, refuses to address the situation, and has thus cheated me out of $180. IF YOU VALUE YOUR HARD-EARNED MONEY, DO NOT EMPLOY THIS INDIVIDUAL. I emailed Scot a week before our meeting to schedule a tuning plus what is advertised on his website as the "upright maintenance package," which includes regulation of the action. One week later, Scot said he would arrive a little after noon. On that day, I emailed him at 12:30 wondering if he was still coming, and he finally showed up at 1:30-2:00. He then asked me what I wanted him to do with the action of my piano. I replied that, as I had stated in my email, I will be performing for GroupMuse and that I would like my piano performance-ready with the action regulated (i.e. equal key depth, smooth key motion, etc., you know, regulation) and the strings tuned. He then began explaining to me, as if I've never played piano before, that the keys on my quite new Wurlitzer console would always be hard to press down. I said I'm not concerned with the weight of the keys, but that I want the action regulated with the full upright maintenance package as I had hired him to do. The maintenance package, as advertised, includes "restore keys to original depth, regulate lost motion and key play, align hammers to strings, adjust pedals/new felt, clean keys, lubricate flanges." HE DID NONE OF THESE THINGS. He told me that he "didn't bring the right tool" with which to regulate my piano, but said that he could "work on the hammers." Wait...what? That is not what I asked for. I also have a muffling pedal that needed fixed, but he had to HAVE ME HELP HIM in order to fix it. But ok, no big deal, I just want it fixed so I can practice at all hours. He then proceeded to tune my piano and said that it was going to be $30 extra because I needed two tunings on the same visit (which is advertised on his website as a "double tuning"). Ok, that's fine, as long as my piano is performance-ready, I have no problem with that. He eventually finished and left: no regulation, no clean keys, no lubricated flanges, no maintenance. Later that day, while playing on my newly tuned piano, I realized that *one* of the keys was horribly out of tune, like it was playing two notes a semi-tone apart. In addition, there was now a clicking key. I then sent Mr. Lockhart a polite email, complimenting him on what tuning he had done, but asking him if he could finish the job I had payed $180 for and tune the key that he had missed and to repair the clicking key (which I offered to pay extra for). Mr. Lockhart repeatedly declined, saying that he had "done a lot" and "suggested" that I play the piano for a month or so and have him back for another tuning. Sir, didn't I just pay for a DOUBLE tuning? So, I payed $180, received an incomplete tuning, didn't get the full services we agreed upon, and am left with two unplayable keys that were playable before Mr. Lockhart worked on my piano, and he refuses to correct the situation. Save your money for a professional who values integrity and who takes pride in his work. DO NOT HIRE MR. LOCKHART, because he wants to get payed for doing as little as possible and to take advantage of people who he thinks don't know any better. BEWARE.

Jason was punctual, pleasant, respectful, and competent. My upright piano was badly out of tune as…read moreit had not been serviced in at least three years; he did an excellent job. I will be requesting his service again in ten months or so. He deserves all of his 5 star recommendations.

I highly recommend Jason Kronick as an exceptional and very knowledgeable and professional piano…read moretuner. He responded very quickly to my request for information. He held to the price he quoted. He was extremely respectful to my home environment and a pleasure to work with. When I searched through YELP for a piano tuner, all of his reviews turned out to be completely consistent with my experience except for one person Julie , a year ago. I am extremely discerning when it comes to anyone handling my Steinway. I cannot imagine how anyone could have had that experience with Jason. Anyone reviewing Jason's profile, PLEASE DISREGARD HER REVIEW! Thank you again Jason for your superb services!

I have owned my Steinway B for almost 40 years, purchased after a complete rebuild. I have had a…read morenumber of different techs work on the piano over the years, some better than others. After a recent move, I wanted to find somebody relatively local to service my piano and, after doing some research, found Jake. All I can say is that the reviews about him are extremely accurate! Communication was excellent, he is punctual, and he will give you a pretty accurate estimate on the pricing prior to booking the appointment. The piano sounded great after the initial tuning, and he also replaced some clips on the Dampp-Chaser that were damaged during the move, as well as replacing the pads and liner. I had some regulation work done on the piano about 20 years ago and was never very happy with the piano action after that work. I mentioned this to Jake and he told me that the regulation was currently not in spec. He spent some time asking me what I disliked about the action, and he felt like there were many things that could be done to improve the playability. We scheduled a few additional appointments, and I couldn't be happier with the results! I think it actually plays and sounds even better than when I first purchased it many years ago, so if you are looking for somebody to service your piano, Jake has my highest recommendation!

Professional and knowledgable piano tuner. Came to my home with his mask on & asked me if i wanted…read morehim to take off his shoes (as is our custom). I said yes& he took them off... Very nice and gave me the price before he started tuning. Spent about 2 hours as the piano had not been tuned in 20 years. I would definitely recommend him and will use him again. Thank you Jake!

Our piano hasn't been tuned in over 20 years. Colleen was quick to respond to a request for tuning…read more She was very professional in explaining that a piano that hasn't been tuned in so many years could have more issues than just tuning. However, she was able to get it back in tune and pitch. Her price was exactly as quoted, even though we expected more due to the work involved. We highly recommend Piano Preservation.

I just had my grand piano by Piano Preservation (Carroll King) and she did a wonderful job. The…read morepiano, which I have owned for 20 years NEVER sounded better. I highly recommend this service!

Will was the second quickest to respond back to my initial yelp inquiry…read more He was clear and transparent with his rates, his service coverage, and his availability the following 2-3 weeks leaving no guess work on my part. He provided contact information in a timely manner. In terms of the quality of his work, I can speak to his attention to detail going through every key while being open to initial findings from the customer (me). He was not hesitant to provide some perspective when I asked for his opinion. He also recommended to voice it down a little for free, which I had not done before. He did it in just under two hours. He didn't rush, but worked with a purpose. He also has an informative and clean website which customers can appreciate to get a quick rundown of what to expect. He was also cool with pets. My dog was cool with him and so was one of my cats (the other two were hiding). I'll be sure to get my next piano tuning from him again.

Will walked in, introduced himself, then promptly greeted my cat…read more Although we originally agreed to do the more involved correctional tuning.... after his assessment, Will advised that since it was not that bad, then we only needed the standard annual tuning. Great integrity. Will was very professional and knowledgeable. I will call him again next time.

Dave is the absolute best- highly skilled, always punctual and very friendly and personable! I…read morepurchased a piano on Craigslist and was fortunate enough to reach out to him when searching for a piano tuner. Dave not only provided an honest assessment but was also able to repair and tune the piano. He now comes twice a year to tune which makes a world of difference with the sound. Plus, getting the opportunity to listen to Dave play while he is tuning the piano is simply amazing- he is a truly gifted pianist.

Dave is a terrific piano tuner. He's been tuning for us for five years. Knowledgeable, efficient,…read moreand friendly, he leaves our piano singing every time. Highest recommendation!

We have been working with the Floating Piano Factory for over six years, calling them every six…read moremonths. We have always had the best experience, but I wanted to give a shout out to Justice, who went above and beyond with her service. The middle pedal on our upright Steinway was not really working (it hadn't since we could remember). Justice offered to come a second time a few days later with some special tools to fix the pedal, even though this had not been budgeted or planned. Justice was also super sweet with our teenage daughter, who was genuinely interested in watching Justice work on her piano to understand how it is done. Justice not only was fine with it, but she also patiently explain to our daughter about every step of the process. That musical connection and "intellectual" exchange made my daughter's day. Thank you!

Justice did a perfect job. Polite, on time, and effective. Careful and thorough. Thank you!read more