awesome service , selection and people. awesome store. great used instruments and repair shop!!read more

Roger knows his stuff. A musician an artisan and a great guy. He has been guiding me through the…read moreprocess of learning a musical instrument and I have absolutely zero musical aptitude. But I think we will get there!

Dave Polo is the worst inspector I have ever used and his reports are useless. He walked into the…read morehome and was combative from the start. He broke multiple items, then claimed that they were broken when he arrived. His recommendations are not code compliant and if the repairs had been made, the town would have issued a fine. Although he claimed to be a licensed engineer, he is NOT. He also refused to look at certain items because "it is not my job". He used the sellers ladder, refused to return it, and left items laying around. He has zero pool knowledge, very little home knowledge, his "special" reports take longer than they should, and they do not include what is needed for each town. When we received his report, it was filled with false information, lack of detail and was virtually useless. I would NEVER hire him again and recommend buyers to look at other licensed engineers.

My wife and I used Dave Polo for a pool inspection in August 2020. It was without a doubt the worst…read moreexperience we have ever had with any professional service provider. The report we received was completely unusable in our real estate transaction and provided no substantive value. We raised our questions/concerns in detail to Mr. Polo and requested a refund based on the "100% Satisfaction Guarantee" advertised on his website. In summary Mr. Polo's response was that the guarantee only applied to home inspections (full response below). He did not provide any refund. His answers to our questions were incomplete. Frankly, his responses were rather condescending given that we were trying to give him the benefit of the doubt and the opportunity to rectify the situation. I can also corroborate the other negative reviews below. Specifically, our "satisfaction guarantee" experience matches that of Steven M. and our overall experience was similar to Merina S. Additionally, I completely agree with points #1 (took poor notes), 2 (took few pictures and few were included in the report) & 3 (the report we received was unorganized, unclear and uninformative) made by Tommy Z. Mr. Polo's response to our refund request: "as is clearly states on my website the 100% satisfaction guarantee Pertains to Home Inspections NOT Pool Inspections. It clearly states, if you believe I have not performed a thorough inspection according to the NJ Home Inspection Licensing Act and Standards of Practice then my client would have to say that At The Inspection and therefore you would not receive a report or additional lengthy responses from me." -Aside from this information not clearly being stated on his website and apparently not applying to pool inspections, this response is fundamentally flawed. The product/service we're paying for is the report. How can a consumer make any assessment of satisfaction without first seeing the product/service (i.e. the report)? Finally, I predict that one of Mr. Polo's responses to this review will be that he does not know who I am, as he tried to state this several times in our emails. His "logic" is that my wife set up the appointment. For some reason the concept that my wife and I are a joint entity and are collaborating on this pool inspection is somehow confusing. Oh and of course Mr. Polo and I did meet at the beginning of the inspection and again at the end. I had to step away for the home inspection, but checked in and my wife was present the entire time. It is unfortunate that I had to write this review, but I hope others can avoid having such a negative experience while going through an already stressful major life event like purchasing a home.

Mike was attentive, straightforward and fairly priced! Family business that shows its dedication to…read morethe customer! Thanks again!

Edwin is a magician when it comes to landscaping. He always has amazing insight. But he is also…read morevery conscious of your budget. Highly recommend!

I purchased a digital piano from Rockaway music a couple years ago and it's still great a great…read moreinstrument today. Andy was extremely helpful and provided excellent customer service. I couldn't recommend Rockaway Music enough

Piano shopping can be tough. How many times in your life are you out shopping for a new piano?…read more Well, it's not that different than buying a car. There are sales people who will lie right to your face to try and get you to buy and then there are honest, knowledgeable people like Andy. Apparently, he's been selling pianos for many years and he was very easy to work with. I went to his store first and then made my rounds to other local places. When faced with making a piano purchase, it's best to educate yourself. Figure out how much you want to spend and learn as much as you can about what's out there. Some stores who carry many brands often are selling "grey market" pianos or "stencil pianos". Look it up and learn the meaning of these two terms. After we did our homework and shopped around, I returned to Rockaway Music. I didn't feel like I was being misinformed there. There was no pressure and I found the environment to be less sales like than other showrooms. You can tell when someone is being sincere, or at least I feel I can. If you are shopping solely based on price and not on quality, you might feel this store is expensive. If you are more worried about getting a quality product and honest answers, you will be happy here. We bought our piano here, the delivery went smoothly. I felt very comfortable and confident purchasing our piano from this store and I would highly recommend it to anyone in the market for a piano. The added bonus, our current piano tuner does work for this store so we didn't have to choose a new tuner. If you need a great tuner, just ask me. The guy we use is the best around with many years of experience.

The amp and pedal selection here was mind blowing. If I had the time, I could spend many days here…read moretrying everything out. 10/10 music store- great selection for all instruments and incredibly helpful + friendly staff. My 2 year old was crying and one of the staff came over and showed her a djembe to distract here from her tantrum!

Absolutely Terrific. This is a family run business by Professional Musicians. When you're doing…read morebusiness in a crowded, evolving market for many years and your business is thriving and growing, you must be doing something right. All your musical needs are here in one big, beautiful building, with easy parking. Very convenient, one stop shopping with a very knowledgeable, experienced staff. Thank you ! See you all again soon.

I absolutely hate cleaning the darkest corners of my apartment, which is why I was thrilled when a…read morefriend recommend Clean Freakz to me. My floors have never been cleaner and they've even managed to remove the mildew stains on the bathroom ceiling above the shower! I would highly recommend Clean Freakz to anyone looking to have their place deep cleaned. The prices are reasonable for the quality of work you get and they are extremely professional and personable.

My apartment is kept pretty clean and everything is orderly, but i hate having to do the bi-weekly…read moredeep cleaning so my mom recommended getting a professional cleaner to come in every few weeks. Hiring Clean Freakz was the best thing I ever did. My apartment actually sparkles after each cleaning, and there is not a speck of dust. The pricing is extremely reasonable, and worth every cent. I've already recommended Clean Freakz to all of my friends and family, but would highly recommend it to everyone.

I had an emergency HVAC issue and Andy came through when I needed help the most. He arrived…read morequickly, was incredibly kind, and took the time to explain everything in a way I could understand. His knowledge is outstanding, and the level of honesty he brings to his work is something you rarely find these days. The price was very reasonable, the service was professional, and you can tell he truly cares about the quality of his work and the people he helps. If you want an owner who is hands‑on, trustworthy, and genuinely dedicated to doing things right the first time, Andy and Quality Comfort Heating & Cooling are the ones to call.

Our AC capacitor died on us during the extreme heat wave (110+ degrees). Since we work from home,…read morewe were calling every HVAC tech who mentioned they handled emergencies. Andy was the only one who told us he could come out and replace it for us that day. He is a man of his word and gave us an extremely fair and reasonable price. 10/10 would recommend Quality Comfort to anyone who needs HVAC service.

Shaun cleaned my townhouse dryer vent on 1/4/22. It was easy to set up an appointment and he had…read morebeen recommended by several neighbors. He showed up promptly and proceeded to explain the entire procedure and cleaned out my dryer vent. He also showed me that the vent that we thought was our dryer vent was actually a bathroom vent! He had to go into our attic and take apart the vent tubing to get it cleaned while using a shop vac to suck up the years worth of lint. Thank you Shaun for a fantastic job! I will be sure to recommend you to my neighbors who need this service!

The guys here are friendly, reasonably priced and reliable. Shawn took the time to explain…read moreeverything to me so that I can avoid any fire hazards in the future. I will absolutely use them again! 100% recommend!