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Storage Post Self Storage

2.4 (5 reviews)
Closed • 9:00 am - 7:00 pm

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Self storage

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Extra Space Storage - Alternate Beauty Image

Extra Space Storage

(15 reviews)

University Heights

This storage facility worked with me so well . The woman helping me was Brisa and she was super…read morehelpful from when i came in to when i left! If you come by ask for her !

Extra space storage is the most disorganized, unhygienic space I've ever had encountered. I had a…read morerather large unit that stored my antiques and wool items like rugs, throws, furniture,etc. the first bone of contention was that their ramp was cordoned off for months and getting larger pieces of furniture up to storage proved a challenge. When I brought this up to management she was upset that I didn't understand that there were mitigating circumstances, the rain, the workers didn't show up, etc...those excuses get old after several months. Then the manager presented a hostile demeanor and as she put me on hold, I called her an unpleasantry and she heard it and told me to get my shit out within three days. I called the 800 number and had that resolved. After months of not visiting I went to check on my belongings and the ceiling had caved in from leaks, there was large rat feces everywhere. The rats had eaten through walls and floors and gotten through my things, effectively destroying my stuff. My antique furniture was missing pieces. All that damage. I could not understand what exactly happened but it was chaos. I lost so many valuable things and as I was going through a terrible bout of illness I didn't sue this company. And I have great regrets about that. A horrible company. Expensive and irresponsible. They don't deserve any decent business. I'm still angry about the loss of my items and their dismissive attitudes. F-

Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

Oz Moving & Storage - Upper West Side

(125 reviews)

Upper West Side

I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

Storage Post Self Storage - selfstorage - Updated May 2026

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