I had to get a unit for my father, and Malissa was helpful, patient and funny. She answered all our…read morequestions and concerns, & believe me my dad had a few. Anyway, she is the property manager over here. Yall need a space quick, (you do need an appointment, but they make them within 24 hours) and easy please go here! $45 for a 5x5 monthly.. THANK YOU SO MUCH MALISSA

Nice facility and clean but they raised my rate over 50% after three months. They also charge extra…read morefor access outside of business hours and their app is wonky. Plenty of other facilities in the area offer better terms with comparable facilities.

I had a not so great experience with Kilpatrick Moving & Storage. At first we were vetting them…read moreand a few others out and we liked that they were local, the gentlemen who quoted us was sincere, and Michelle the office/sales person assured us we were in good hands. So we decided to move forward with the move because we trusted them. The actual movers themselves were all very good, prompt, and very experienced. We felt like we hit the jackpot as Michelle assured us anything we needed she would take care of us which they did in the beginning to earn our business. When she quoted us hourly rates she said that whatever isn't used we did not have to pay for. Therefore my wife and I worked very hard to get rid of any excess in our old house so that it will help reduce the workload and expense of moving. We moved out of our old home, storage our goods for two months, and moved to our new home with Kipatrick Moving, & Storage. It wasn't until the final move that all of a sudden Michelle said they required a certified check when previously deposit and initial move I had always written them with a regular check. I didn't think anything of it however Michelle said that we must get them a certified check in order for her team to start moving things into final destination. I was annoyed by this already however went to the bank and did as she said. When I came back the movers started moving and did so from 9am and worked until 4pm being a total of 7 Hours which we paid for 8. They charged me for a full 8 hours therefore I reached back out to Michelle via email to ask her about the one hour reimbursement and 5 emails later no reply back her since the job is done and they took my certified check. I even called her out saying she was dodging the question of reimbursement for the one hour. To me it wasn't the one hour reimbursement money it was the honor system that they promised security and fairness and they did not honor what they said. As a business owner you must always try to figure out a way to take care of your customers, and I do not feel dodging your customers was the right way to deal with the situation. I wish I could give higher stars for the actual movers but the final straw for me was the non response back from Michelle and not even a courtesy to say they have no intentions of reimbursement of the final hour.

Excellent company! Great experience! I would highly recommend them. They were all professional,…read morepolite & honest. The guys packed the few items that I didn't finish packing. All my items were safely moved to its new location. There were no items broken & all items were accounted for. Thank you for having such a great crew!

The guys were friendly and quick. Were cautious and took care of our fragile items…read more Total professional.

Used Duffy in February to move my daughter to Hoboken. Jennifer in the office was great to deal…read morewith. I sent her pictures and she was able to give me an estimate. I wish I could remember the two guys who came because they were beyond amazing. Super professional and quick. They even put together some of my daughter's furniture for her! I highly recommend this moving company and will definitely be recommending them and using them again in the future.

Chris was very helpful, move in was easy, facility was clean and very well maintained.read more

Really enjoyed the service here. My family and I used Lock Up when we were renovating our home and…read moreliving in an apartment temporarily. The place is always accessible, clean, well-lit and safe. Could not recommend this place more. Great employees too!

This company set the bar…read more My wife and I decided to move from one apartment to another, five minutes down the road. I called their office and spoke with Jackie. She was fantastic! She scheduled Peter to come out and give me an estimate. Peter came out and gave me a no BS estimate. He was a straight shooter and explained his process through and through. Moving day came and my wife and I were ready to go. Alex and his crew showed up at 8AM and we were off to the races. They had my furniture wrapped and boxes in the truck in under and hour an a half. They went above an beyond to help us make sure everything was perfect. This is a company that all others should be measured against!

The last years they have been unresponsive. My last move, August, I called and there was no follow…read moreup to multiple requests. i used them in 2020 and they were good. Now, it has changed. How do you run a business when you cannot even do basic followup?

Just stored our belongings here while we were transitioning to a new house within town. This place…read moreis awesome! First of all, the staff is super friendly and very helpful which makes a big difference. The facility itself is super clean and secure. Easy to park to load and unload trucks or car. The unit was perfect for what we needed. Highly recommend this place if you need storage.

This is my first time using a self storage unit. The process was made so easy and the customer…read moreservice was excellent. You cannot beat their prices. Job well done!

Most moving companies are really shady and LOVE to pile on tremendous extra fees (and if you dont…read morepay it, they'll hold your stuff hostage on their truck until you do!) so I was skeptical to use a moving company again this time around. But unfortunately, I did not have anyone to help me move into my new apartment so I thought I'd give HPS a call due to their good reviews. And man, was I glad I gave in and let my guard down! These guys are very professional and kind. Explained everything in full and were very reasonable for all the service they provide. I was honestly a bit worried because I am a young woman on my own and most companies like to take advantage and pile up fees in hopes I would not fight back but not these guys. They are straight forward and very helpful and understanding. I HIGHLY recommend giving them a call. You will not regret it!

Robert is such an easy going guy to work with. This is my second time hiring him for a move. I must…read moresay that I'm not the easiest person to move with all the stuff I own, but his team is always able to manage the task! They pay very close attention to make sure none of my belongings were damaged. Will keep using them going forward!

Miyah was the most amazing ever!!! Went above and beyond for me!!!! Literally so kind and sweet and…read morepatient! The storage is also so easy to access bc of her. Love her 4ever pls give her a raise and make her CEO Of Manhattan mini storage

I've used Manhattan Mini Storage for years and never had any serious issues. However, with the…read morechangeover in management, the quality has plummeted. We had to deal with a mouse infestation across the basement level at the 524 West 23rd Street location during mid-December 2022. There was an overpowering decay-like odor coming from a nearby unit for at least a couple of weeks, yet management didn't take any decisive action, which led to the infestation affecting more than a dozen units. They moved us out of our unit and into an upper level, while we literally dodged mice running back and forth between units. Their apparent lack of concern and zero urgency to deal with a public health hazard is totally unacceptable. They just gave us masks and gloves to deal with the cleaning ourselves. Even worse, over $1K of our property was destroyed by the mouse infestation due to management's lack of activity for weeks. Once we discovered the infestation, we immediately asked to submit an insurance claim and were told by the employee on site that they were out of forms and we should email later. We have emailed the loss details multiple times to management and while they eventually confirmed receipt, they have otherwise ignored our insurance claim (3 weeks and counting). Avoid until they get their act together (if that ever happens).