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    Access Self Storage

    5.0 (4 reviews)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    Foy C.

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    2 years ago

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    9 years ago

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    10 years ago

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    Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

    Oz Moving & Storage - Upper West Side

    (125 reviews)

    Upper West Side

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    Supplies For Moving - Supplies For Moving Boxes

    Supplies For Moving

    (19 reviews)

    Red Hook

    I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

    I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

    E Square Moving & Storage

    E Square Moving & Storage

    (20 reviews)

    Yorkville, Upper East Side

    Everything was smooth in the initial moving as well as excellent and responsive communication from…read moreAllen from start to finish. Moreover, my bed frame is a 17th century antique and difficult to assemble and dissemble. So when they left the first time, l discovered my headboard was loose, which surprised me as there was no such issue in my previous residence. So l informed Allen and within a week the fellows returned to Bloomfield, New Jersey all the way from Brooklyn and attempted to tighten the headboard with unfortunately less than great success, despite much effort. It didn't occur to me until they'd left that the rails must have been reversed so yet again the gentleman returned and spent at least 45 minutes to reverse the rails with much better results. Therefore, on a scale of 1-10, a la Spinal Tap, l rate them an 11 and will not only never use another company but will sing their praises until the day l die!

    We contracted Esquare Moving and Storage Inc, specifically because of their reputation for…read moresuperior, high-end care, paying a premium for "white glove" service. However, the service and experience provided was the total opposite. It was unacceptable and negligent. The movers carelessly handled our belongings. From the moment they stepped in the door, one of the movers made a snide remark.We always expect courteous and respectful conduct. And that was not the case. They broke the blinds, damaged/chipped the wood on our furniture, lost our sofa pillows, they stuffed our belongings carelessly in a bag, our clothes were on the floor and they did not care to pick them up until I brought it to their attention. They discarded the tape rolls around the apartment as if it was a waste disposal basket. They put our sofas back as a toddler would put a toy back together. And honestly a toddler would had done a better job. The movers were negligent and extremely unprofessional. They took cigarette breaks lengthening the moving process and transferring the smell inside the space and around our belongings.One of the crew members was extremely rude and arrogant. He took our tree and banged it against the door when moving it out. Slammed the roll of black bags on the floor. He could have care less for the job he was performing. Because we paid for professional, white-glove service, we expect items to be handled with extreme care. The carelessness of the staff has resulted in leaving us with a very sour experience and it was totally the opposite of what was denoted to us in our initial conversation and in the reviews. I will never recommend their services to anyone, not even to my worse enemy. To anyone thinking of hiring this company do not go by the reviews as we did. Do your research! Be warned!

    Access Self Storage - selfstorage - Updated May 2026

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